Hi guys,
Thanks for your time, here is the mail agenda of our training (one-way communication). I didn’t schedule the time well, and also there is no question proposed in this training, any feedback please feel free to let me know, I will apply them into the next training: Two-way communications.
One-way Communication
<!--[if !supportLists]-->1. <!--[endif]-->Read mail:
<!--[if !supportLists]-->a) <!--[endif]-->To me
<!--[if !supportLists]-->b) <!--[endif]-->Cc me (related to my task, non-related to my task)
<!--[if !supportLists]-->2. <!--[endif]-->Write mail
<!--[if !supportLists]-->a) <!--[endif]-->Mail basic style
<!--[if !supportLists]-->b) <!--[endif]-->Do not use uncommon words
<!--[if !supportLists]-->c) <!--[endif]-->*Never* include your emotion
<!--[if !supportLists]-->d) <!--[endif]-->Put key points in the front of your mail. Write down your key point/summary at the beginning of each paragraph.
<!--[if !supportLists]-->e) <!--[endif]-->Do not put your questions or important words behind large picture or big table (which should be put at the end of your mail)
<!--[if !supportLists]-->f) <!--[endif]-->Say yes or no (agree or disagree) first when answering question
<!--[if !supportLists]-->g) <!--[endif]-->Do not ask too many questions in one mail (less 3). Everyone like replying the mail containing one question or costing 1 ~ 2 mins
<!--[if !supportLists]-->h) <!--[endif]-->Show your codes or log with text format (for his or her retrieval), but not picture
<!--[if !supportLists]-->i) <!--[endif]-->Be used to expressing thanks in your mail, especially if you want the other side to make further actions
<!--[if !supportLists]--> i. <!--[endif]-->Thanks for your response
<!--[if !supportLists]--> ii. <!--[endif]-->Thanks for your review
<!--[if !supportLists]--> iii. <!--[endif]-->Thanks for your info
<!--[if !supportLists]--> iv. <!--[endif]-->Etc.
<!--[if !supportLists]-->j) <!--[endif]-->Reply several questions inline
<!--[if !supportLists]-->k) <!--[endif]-->Report: Summary then Details
<!--[if !supportLists]-->3. <!--[endif]-->Communicate way / attitude
<!--[if !supportLists]-->a) <!--[endif]-->Always be proactive (positive communicate)
<!--[if !supportLists]-->§ <!--[endif]-->Perf Benchmark task
<!--[if !supportLists]-->§ <!--[endif]-->Meeting / One one talk
<!--[if !supportLists]-->§ <!--[endif]-->No response
<!--[if !supportLists]-->§ <!--[endif]-->Not sure whether the other side understand
<!--[if !supportLists]-->§ <!--[endif]-->Forget the words from your boss
<!--[if !supportLists]-->§ <!--[endif]-->Always thinking from work (high quality result), no matter what’s the role of the other side.
<!--[if !supportLists]-->b) <!--[endif]-->Always report task status no matter whether you complete, and no matter what’s mistake you’ve made
<!--[if !supportLists]-->c) <!--[endif]-->Frankly and honestly admit your mistake if any (but never make same mistake twice)
<!--[if !supportLists]-->d) <!--[endif]-->Express your confusion or different points directly while gently
<!--[if !supportLists]-->§ <!--[endif]-->Thanks for you letting me know this, but I don’t think …
<!--[if !supportLists]-->§ <!--[endif]-->Sorry, I don’t agree, …
<!--[if !supportLists]-->§ <!--[endif]-->Sorry, I didn’t get what you mean, …
<!--[if !supportLists]-->§ <!--[endif]-->It looks like I didn’t have enough background of this, would you mind …
<!--[if !supportLists]-->§ <!--[endif]-->Always keep low profile(低调)
<!--[if !supportLists]-->e) <!--[endif]-->Always ask review before send out as long as your mail contains some significant info
<!--[if !supportLists]-->f) <!--[endif]-->Never let slip any small / low priority issue or task (since you never know whether it would cause severity consequence)
<!--[if !supportLists]-->g) <!--[endif]-->Present your understanding first when you getting further confirm
<!--[if !supportLists]-->h) <!--[endif]-->
<!--[if !supportLists]-->4. <!--[endif]-->English words / sentences
<!--[if !supportLists]-->a) <!--[endif]-->Could you please help / would you mind helping, instead of {Please help}
<!--[if !supportLists]-->§ <!--[endif]-->Could you please help create one lab machine
<!--[if !supportLists]-->§ <!--[endif]-->Would you mind helping create one lab machine
<!--[if !supportLists]-->§ <!--[endif]-->Please help create one lab machine
<!--[if !supportLists]-->b) <!--[endif]-->Let me know, instead of {Ask me}
<!--[if !supportLists]-->§ <!--[endif]-->Any doubt please feel free to let me know
<!--[if !supportLists]-->§ <!--[endif]-->Any question please feel free to ask me
<!--[if !supportLists]-->c) <!--[endif]-->Would you mind letting me know more details, instead of {Clarify, Explain}
<!--[if !supportLists]-->§ <!--[endif]-->Could you please clarify this?
<!--[if !supportLists]-->§ <!--[endif]-->Can you explain this?
<!--[if !supportLists]-->§ <!--[endif]-->Would you mind letting me know
<!--[if !supportLists]-->d) <!--[endif]-->Want / Would like / it would be great
<!--[if !supportLists]-->§ <!--[endif]-->I want you to complete this by today
<!--[if !supportLists]-->§ <!--[endif]-->I would like you can help complete this by today
<!--[if !supportLists]-->§ <!--[endif]-->It would be great if you can complete this by today
<!--[if !supportLists]-->§ <!--[endif]-->I would like to postpone the meeting as …
<!--[if !supportLists]-->§ <!--[endif]-->I want to postpone the meeting as …
<!--[if !supportLists]-->e) <!--[endif]-->Did you get the opportunity of (looking into this issue) / (reading this mail)?
<!--[if !supportLists]-->f) <!--[endif]-->Issue / Question / Problem
<!--[if !supportLists]-->§ <!--[endif]-->I have a question (疑问) / I encounter an issue(问题), Any question / issue please feel free to let me know
<!--[if !supportLists]-->§ <!--[endif]-->Problem困难, 问题, No problem,
<!--[if !supportLists]-->§ <!--[endif]-->Issue: 事件,Permission Issue
<!--[if !supportLists]-->§ <!--[endif]-->Question:疑问,
<!--[if !supportLists]-->§ <!--[endif]-->I meet several questions when working on
<!--[if !supportLists]-->§ <!--[endif]-->I have an issue need your confirm
<!--[if !supportLists]-->§ <!--[endif]-->so we are not blocked by this question
<!--[if !supportLists]-->g) <!--[endif]-->It looks like / it seems
<!--[if !supportLists]-->§ <!--[endif]-->It looks like I didn’t receive your report, could you please resend it?
<!--[if !supportLists]-->§ <!--[endif]-->I didn’t receive your report, could you please resend it?
<!--[if !supportLists]-->5. <!--[endif]-->General English grammar
<!--[if !supportLists]-->a) <!--[endif]-->Spend time on doing sth / Spend time on to do sth
<!--[if !supportLists]-->b) <!--[endif]-->Finish doing sth完成做某事 / Finish to do sth是完成某事后去做另一件事
<!--[if !supportLists]-->§ <!--[endif]-->I have finished writing the test plan
<!--[if !supportLists]-->§ <!--[endif]-->Stop doing / Stop to do
<!--[if !supportLists]-->c) <!--[endif]-->Like doing 喜欢做某事(长期)/ Like to do 喜欢去做某事(一次)
<!--[if !supportLists]-->§ <!--[endif]-->I like playing football
<!--[if !supportLists]-->§ <!--[endif]-->I like to play football
<!--[if !supportLists]-->d) <!--[endif]-->Have, don’t have, haven ‘t
<!--[if !supportLists]-->§ <!--[endif]-->Do you have any plan for this task / time looking into this task? / I have two bugs to be opened
<!--[if !supportLists]-->§ <!--[endif]-->Have you completed this task / I haven’t completed this task
<!--[if !supportLists]-->e) <!--[endif]-->There is / have / there has
<!--[if !supportLists]-->§ <!--[endif]-->there be 句型是表示现实存在
<!--[if !supportLists]-->§ <!--[endif]-->have 只能表示谁有什么,而不能表示存在(一般人作主语)
<!--[if !supportLists]-->f) <!--[endif]-->主谓宾结构 (I am a killer, killing is my favorite sport, killing pig is my favorite sport)
<!--[if !supportLists]-->6. <!--[endif]-->Other skills:
<!--[if !supportLists]-->a) <!--[endif]-->Status color usage
Not Start |
In Progress (40%) |
Complete |
Blocked |
<!--[if !supportLists]-->b) <!--[endif]-->How to link each other in current mail.
<!--[if !supportLists]-->c) <!--[endif]-->How to emphasize: *can*, can, can
-Garin