ORA-01555 caused by SQL statement below SQL ID: 9ggx5zvjkgd1t

ALERT日志报错如下：

Thu Nov 26 15:34:28 2015

ORA-01555 caused by SQL statement below(SQL ID: 9ggx5zvjkgd1t, Query Duration=0 sec, SCN: 0x0570.57568308):

SELECT"A1"."EMPL_CLASS","A1"."DESCR1","A1"."DEPTID","A1"."DEPT_DESCR","A1"."JOBCODE","A1"."JOBCODE_DESCR","A1"."BUSINESS_UNIT","A1"."EMPLID","A1"."HR_STATUS","A1"."JOB_INDICATOR","A1"."EMPL_CLASS","A1"."COMPANY","A1"."DEPTID","A1"."DEPTID","A1"."JOBCODE","A2"."EMPLID","A2"."LAST_NAME","A2"."FIRST_NAME","A2"."EMAILID","A2"."PHONE","A2"."MOBILE_PHONE","A2"."EMPLID"FROM "PS_SGC_JOB" "A1","PS_SGC_PERSON""A2" WHERE"A2"."EMPLID"="A1"."EMPLID" AND"A1"."BUSINESS_UNIT"='BU004' AND"A1"."HR_STATUS"='A' AND "A1"."JOB_INDICATOR"='P'AND "A1"."COMPANY"='147' AND"A1"."EMPL_CLASS"<>'10'

Thu Nov 26 15:34:40 2015

ORA-01555 caused by SQL statement below(SQL ID: 9ggx5zvjkgd1t, Query Duration=0 sec, SCN: 0x0570.57568316):

SELECT"A1"."EMPL_CLASS","A1"."DESCR1","A1"."DEPTID","A1"."DEPT_DESCR","A1"."JOBCODE","A1"."JOBCODE_DESCR","A1"."BUSINESS_UNIT","A1"."EMPLID","A1"."HR_STATUS","A1"."JOB_INDICATOR","A1"."EMPL_CLASS","A1"."COMPANY","A1"."DEPTID","A1"."DEPTID","A1"."JOBCODE","A2"."EMPLID","A2"."LAST_NAME","A2"."FIRST_NAME","A2"."EMAILID","A2"."PHONE","A2"."MOBILE_PHONE","A2"."EMPLID"FROM "PS_SGC_JOB" "A1","PS_SGC_PERSON""A2" WHERE "A2"."EMPLID"="A1"."EMPLID"AND "A1"."BUSINESS_UNIT"='BU004' AND"A1"."HR_STATUS"='A' AND"A1"."JOB_INDICATOR"='P' AND"A1"."COMPANY"='147' AND "A1"."EMPL_CLASS"<>'10'

Thu Nov 26 22:00:00 2015

imageinfo信息如下：

[root@erpdb02 ~]# imageinfo


Kernel version: 2.6.39-400.128.21.el5uek #1 SMP Thu Apr 2 15:13:06 PDT 2015 x86_64
Image version: 12.1.1.1.2.150411
Image activated: 2015-06-06 04:36:41 +0800
Image status: success
System partition on device: /dev/mapper/VGExaDb-LVDbSys1


[root@erpdb02 ~]# 

Please execute the following SQL statement and upload the result. 


set pagesize 25 
set linesize 100 
column UNXPSTEALCNT heading # UnexpiredStolen 
column EXPSTEALCNT heading # ExpiredReused 
column SSOLDERRCNT heading ORA-1555Error 
column NOSPACEERRCNT heading Out-Of-spaceError 
column MAXQUERYLEN heading Max QueryLength 
select inst_id, to_char(begin_time,'MMDDYYYY HH24MI') begin_time, 
UNXPSTEALCNT, EXPSTEALCNT , SSOLDERRCNT, NOSPACEERRCNT, MAXQUERYLEN, TUNED_UNDORETENTION 
from gv$undostat 
order by inst_id, begin_time; 


opatch信息如下：
[oracle@OPATCH]$ cd $ORACLE_HOME/OPatch

$ ./opatch lsinventory

Copyright (c) 2015, Oracle Corporation.  All rights reserved.
OPatch version    : 11.2.0.3.10
OUI version       : 11.2.0.4.0
--------------------------------------------------------------------------------
Local Machine Information::
Hostname: erpdb02.szgas.com
ARU platform id: 226
ARU platform description:: Linux x86-64
Installed Top-level Products (2): 
Oracle Database 11g                                                  11.2.0.4.0
Oracle Database 11g Examples                                         11.2.0.4.0
There are 2 products installed in this Oracle Home.
Interim patches (3) :
Patch  19852360     : applied on Sat Jun 06 05:21:48 CST 2015
Unique Patch ID:  18170553
   Created on 20 Oct 2014, 08:17:43 hrs PST8PDT
   Bugs fixed:
     19852360

Patch  20420937     : applied on Sat Jun 06 05:19:45 CST 2015
Unique Patch ID:  18573450
Patch description:  "OCW Patch set update : 11.2.0.4.6 (20420937)"
   Created on 27 Mar 2015, 15:19:23 hrs PST8PDT
   Bugs fixed:
     18328800, 19270660, 18691572, 20365005, 17750548, 17387214, 17617807
     14497275, 17733927, 18180541, 18962892, 17292250, 17378618, 16759171
     17065496, 13991403, 17273020, 17155238, 18053580, 18261183, 17039197
     16317771, 17947785, 10052729, 20340620, 18199185, 18399991, 18024089
     20246071, 18414137, 17001914, 17927970, 14378120, 16346413, 15986647
     18068871, 18143836, 16206997, 19168690, 20235511, 18343490, 16613232
     19276791, 17722664, 12928658, 16249829, 18520351, 18226143, 18265482
     18229842, 17172091, 17818075, 18231837, 14373486, 17483479, 18120545
     18729166, 13843841, 17405302, 18709496, 18330979, 18187697, 14525998
     20531190, 14385860, 19479503, 18348155, 18370031, 17516024, 17764053
     17551223, 14671408, 14207615, 18272135, 17500165, 18875012, 19558324
     18464784, 18848125, 19241857, 17955615, 14693336, 20315294, 16284825
     20014326, 17352230, 17238586, 17089344, 17405605, 17531342, 17640316
     17159489, 16543190, 18346135, 16281493, 17481314, 15986311, 17208793
     18700935, 18999857, 14076173, 18428146, 17435488, 18352845, 18352846
     17387779, 17391726, 20141091, 15832129, 17305100, 19885321, 16901346
     17985714, 18536826, 17780903, 18752378, 18946768, 16875342, 16876500
     19955755, 16429265, 18336452, 17273003, 17059927, 17046460, 18053631
     16867761, 20235486, 15869775, 19642566, 17447588, 15920201

Patch  20449729     : applied on Sat Jun 06 05:17:30 CST 2015
Unique Patch ID:  18624316
Patch description:  "DATABASE PATCH FOR EXADATA (APR2015 - 11.2.0.4.16) : (20449729)"
   Created on 25 Mar 2015, 03:47:42 hrs PST8PDT
Sub-patch  20059375; "DATABASE PATCH FOR EXADATA (JAN2015 - 11.2.0.4.15) : (20059375)"
Sub-patch  19893780; "DATABASE PATCH FOR EXADATA (Dec2014 - 11.2.0.4.14) : (19893780)"
Sub-patch  19698715; "DATABASE PATCH FOR EXADATA (Nov2014 - 11.2.0.4.13) : (19698715)"
Sub-patch  19495869; "DATABASE PATCH FOR EXADATA (OCT2014 - 11.2.0.4.12) : (19495869)"
Sub-patch  19307276; "DATABASE PATCH FOR EXADATA (SEP2014 - 11.2.0.4.11) : (19307276)"
Sub-patch  19061859; "DATABASE PATCH FOR EXADATA (AUG2014 - 11.2.0.4.10) : (19061859)"
Sub-patch  18825509; "DATABASE PATCH FOR EXADATA (JUL2014 - 11.2.0.4.9) : (18825509)"
Sub-patch  18642122; "DATABASE PATCH FOR EXADATA (JUN2014 - 11.2.0.4.8) : (18642122)"
Sub-patch  18552960; "DATABASE PATCH FOR EXADATA (MAY2014 - 11.2.0.4.7) : (18552960)"
Sub-patch  18293775; "DATABASE PATCH FOR EXADATA (APR2014 - 11.2.0.4.6) : (18293775)"
Sub-patch  18136151; "DATABASE PATCH FOR EXADATA (MAR2014 - 11.2.0.4.5) : (18136151)"
Sub-patch  18006299; "DATABASE PATCH FOR EXADATA (FEB2014 - 11.2.0.4.4) : (18006299)"
Sub-patch  17943261; "DATABASE PATCH FOR EXADATA (JAN2014 - 11.2.0.4.3) : (17943261)"
Sub-patch  17741631; "DATABASE PATCH FOR EXADATA (DEC 2013 - 11.2.0.4.2) : (17741631)"
Sub-patch  17628006; "DATABASE PATCH FOR EXADATA (NOV 2013 - 11.2.0.4.1) : (17628006)"
   Bugs fixed:
     17288409, 16188701, 16930924, 18607546, 17205719, 13640676, 17811429
     20506699, 17816865, 17922254, 17754782, 13364795, 16934803, 17311728
     18418934, 16809786, 17284817, 17441661, 14275161, 18685209, 16477664
     18255105, 16992075, 14193240, 17446237, 14015842, 18324129, 19972569
     18317132, 18528020, 18029594, 17375354, 17449815, 17208934, 19463897
     17265093, 13866822, 17235750, 17982555, 17478514, 18317531, 14338435
     18235390, 13944971, 20142975, 17079301, 17811789, 19524158, 16929165
     18704244, 17031322, 20506706, 17546973, 14054676, 17088068, 19168442
     16885125, 18264060, 17346091, 18780342, 17343514, 19680952, 18471685
     19240264, 18819257, 17901041, 19211724, 16199543, 17775506, 13951456
     16315398, 18744139, 16850630, 18863094, 18840932, 17561405, 18767554
     19049453, 18673304, 17883081, 14255128, 19188927, 19915271, 18641419
     17284345, 18262334, 17006183, 18277454, 16833527, 17249711, 10136473
     16015637, 18051556, 17865671, 17852463, 18773823, 18554871, 17853498
     16988491, 17635021, 18334586, 19220183, 19487147, 19230722, 18966843
     19617921, 17551709, 18879319, 17588480, 19827973, 17344412, 17842825
     18828868, 17025461, 13609098, 17401353, 11883252, 17239687, 17602269
     19197175, 18316692, 17313525, 12611721, 19544839, 18025431, 18964939
     17600719, 18191164, 17571306, 19393542, 18482502, 19466309, 18419770
     17040527, 17165204, 18098207, 16785708, 17564992, 17465741, 16180763
     17174582, 16777840, 12982566, 19463893, 16875449, 12816846, 17237521
     19788303, 19358317, 18665986, 17811438, 17811447, 17945983, 18762750
     17080195, 16912439, 17184721, 14373152, 17540469, 18061914, 17282229
     13512939, 16667538, 18331850, 18125929, 18202441, 17082359, 18723434
     16299727, 19554106, 14034426, 18339044, 19458377, 17752995, 17209410
     17785870, 17254374, 17891943, 17767676, 18077682, 17258090, 16668584
     12608451, 17205005, 18384391, 17040764, 17381384, 15913355, 18356166
     14084247, 20506715, 13853126, 18663279, 18203837, 14245531, 16043574
     17848897, 17877323, 17402822, 14486653, 17468141, 14313306, 17786518
     17912217, 17037130, 18155762, 16956380, 17478145, 17394950, 18641461
     18189036, 18619917, 17027426, 20490588, 16268425, 19257578, 18436307
     17265217, 13498382, 17634921, 17734862, 17443671, 18000422, 16804061
     18783969, 14263190, 17571039, 18798414, 19014915, 18497527, 16344544
     18247351, 18025214, 18009564, 17621643, 13073613, 19527817, 17591148
     14354737, 17781859, 14764840, 18135678, 19049932, 18614015, 17853355
     18134680, 18362222, 18192858, 17082612, 16472716, 17835048, 18830412
     17050888, 17936109, 14010183, 17325413, 16466530, 17932831, 18747196
     17799428, 18832544, 18284357, 17761775, 16721594, 17082983, 19689469
     18148383, 19402853, 18532136, 17302277, 18084625, 15990359, 19488514
     18203835, 13639209, 18499306, 17297939, 16731148, 19296555, 17811456
     18205490, 13829543, 14133975, 17215560, 19186845, 17694209, 18091059
     17385178, 16830594, 8322815, 17586955, 17670355, 17201159, 17655634
     18331812, 19730508, 18868646, 17648596, 16220077, 16069901, 18485835
     17393915, 17348614, 17274537, 17957017, 18096714, 17308789, 18436647
     17806696, 14285317, 19289642, 18284763, 14764829, 17622427, 18328509
     18169273, 16943711, 14368995, 17346671, 18996843, 17783588, 16618694
     15902104, 17672719, 18856999, 18783224, 17851160, 19540573, 17546761
     17798953, 19624199, 18273830, 17501296, 19972566, 17726838, 16384983
     20217173, 15834345, 19410056, 20299013, 17360606, 13645875, 19181525
     18199537, 16542886, 17889549, 18938517, 14565184, 17071721, 20299015
     17610798, 17397545, 18230522, 18221857, 16360112, 19769489, 12905058
     18961101, 18889295, 18641451, 19348649, 12747740, 18430495, 18867023
     19291380, 17230905, 18851298, 18317074, 17016369, 17042658, 17314427
     14602788, 18686405, 19972568, 16825679, 17158214, 19788842, 18508861
     18508164, 19546825, 14657740, 17332800, 13837378, 18483595, 17186905
     19972564, 18315328, 17437634, 19006849, 17836820, 19013183, 17296856
     18674024, 14333054, 17232014, 16855292, 17801017, 17762296, 14692762
     17705023, 17179434, 17997507, 19121551, 18331944, 19854503, 17469624
     19309466, 19146626, 18304997, 18681862, 18554763, 17390160, 18456514
     13955826, 16306373, 18139690, 17501491, 17752121, 17993995, 17299889
     18940497, 17889583, 18673325, 19031341, 18818847, 18293054, 17242746
     17452841, 19587324, 17951233, 17649265, 18094246, 19615136, 17011832
     16820228, 16870214, 17477958, 18522509, 16091637, 16971958, 17323222
     16595641, 16524926, 18228645, 16980342, 18282562, 14822091, 17596908
     13982287, 17156148, 18031668, 16494615, 19023822, 18077632, 18760484
     17545847, 18304693, 17614134, 13558557, 17341326, 17891946, 17716305
     18133214, 18074623, 17496884, 16392068, 19271443, 18092127, 17736165
     18554519, 18280356, 18365267, 17614227, 18440047, 19403858, 16903536
     14106803, 18973907, 18673342, 16359751, 17389192, 17612828, 16194160
     17006570, 17721717, 17390431, 17570240, 18417036, 14254610, 18456874
     16863422, 18325460, 19727057, 14460384, 18226122, 16422541, 17267114
     19972570, 18244962, 18203838, 18765602, 16198143, 17246576, 14829250
     17835627, 12743640, 14000767, 18247991, 17839474, 14458214, 18684802
     12716670, 16618055, 16692232, 17786278, 17227277, 16042673, 16314254
     19308965, 17952061, 16228604, 18154779, 18061271, 18689530, 16837842
     17393683, 13498243, 18730542, 17787259, 20074391, 15861775, 19900800
     19394032, 16399083, 18191542, 14468157, 18018515, 18508266, 18433189
     20543011, 18416368, 18701328, 18260550, 17080436, 16613964, 18604144
     17036973, 16898135, 16579084, 18803246, 18384537, 18280813, 20296213
     16901385, 20241212, 15979965, 13651346, 13770500, 19174639, 18441944
     16450169, 17357979, 9756271, 14046443, 18160822, 17892268, 11733603
     16285691, 17587063, 18180390, 16538760, 18193833, 12578873, 18665660
     13816053, 17238511, 16271658, 17824637, 13877071, 14309884, 17277476
     16757715, 17328159, 16571443, 18306996, 14852021, 17853456, 18674047
     12364061, 17799716
Rac system comprising of multiple nodes
  Local node = erpdb02
  Remote node = erpdb01
--------------------------------------------------------------------------------
OPatch succeeded.

问题解决：

SQL> show parameter undo_retention 

NAME TYPE VALUE 
------------------------------------ ----------- ------------------------------ 
undo_retention integer 900 
SQL> 

The issue is similar with symptom which describe in note 1131474.1. 

From the alert log, the issue occurred twice on table "PS_SGC_JOB" and "PS_SGC_PERSON". 

If the 1555 error is consistently reported against the certain tables each time, so this most like is caused by Indexes/table mismatch and you need to drop/recreate (not rebuild) all table indexes. 

note 1131474.1

ORA-01555 When Max Query Length Is Less Than Undo Retention, small or 0 Seconds (文档 ID 1131474.1)

转到底部

---

In this Document Symptoms   Cause   Solution   References APPLIES TO: Oracle Database - Enterprise Edition - Version 10.2.0.1 to 11.2.0.2 [Release 10.2 to 11.2] Oracle Database - Enterprise Edition - Version 11.2.0.3 to 11.2.0.3 [Release 11.2] Information in this document applies to any platform. SYMPTOMS Symptoms: - A job or process is consistently giving ORA-1555 errors. - Increasing the undo_retention value has not stopped the errors. - The ORA-1555 occurs even if there are no other jobs/processes updating the objects reported in the failed SQL. - The datafiles for the undo tablespace have autoextend turned on, and the file size is less than MAXBYTES. - A look at the v$undostat shows that the query length is less than both the undo_retention and the tuned_undoretention To find the max query length and the tuned_undo retention, run this SQL. set pagesize 25 set linesize 100 column UNXPSTEALCNT heading "# Unexpired|Stolen" column EXPSTEALCNT heading "# Expired|Reused" column SSOLDERRCNT heading "ORA-1555|Error" column NOSPACEERRCNT heading "Out-Of-space|Error" column MAXQUERYLEN heading "Max Query|Length" select inst_id, to_char(begin_time,'MM/DD/YYYY HH24:MI') begin_time, UNXPSTEALCNT, EXPSTEALCNT , SSOLDERRCNT, NOSPACEERRCNT, MAXQUERYLEN, TUNED_UNDORETENTION from gv$undostat order by inst_id, begin_time; Then look for the timestamp at which the ORA-1555 occurred. The max query length will be less than undo_retention, and less than tuned_undoretention. Note: When tuned_undoretention is used, the undo_retention becomes a minimum setting.   Here is an example of the output of the above SQL                       Unexpired  Expired ORA-1555 Out-Of-space  Max Query INST_ID BEGIN_TIME     Stolen     Reused    Error        Error     Length TUNED_UNDORETENTION ------- ---------------- ----     ------    ----- ------------ ---------- ------------ 1       06/14/2010 20:51    0          0        0            0        719     2000 1       06/14/2010 21:01    0          0        1            0       1323     2225 <--ORA-1555 here 1       06/14/2010 21:11    0          0        0            0        699     2000 1       06/14/2010 21:21    0          0        0            0       1303     2205 1       06/14/2010 21:31    0          0        0            0        678     2000 We can see that there were no stolen unexpired extents, and the length of the query was 1323 seconds, while the tuned_undoretention was 2225 seconds. There were also no out-of-space errors. CAUSE The issue can be caused by two reasons: 1. Indexes/table mismatch OR 2. Similar issue is reported as Bug 8231583 Abstract: ORA-1555 WHEN QUERY LENGTH < TUNED RETENTION The bug has been closed at this point without finding a root issue.  The problem is not easy to reproduce consistently. SOLUTION 1. If the 1555 error is consistently reported against a certain table each time, so this most like is caused by Indexes/table mismatch and you need to drop/recreate (not rebuild) all table indexes. Similar issue described in Note: 977902.1. 2. Bug 8231583 reported on this issue is closed due to the lack of reproducibility.   There are a few workarounds identified for this issue. One option is to create a new undo tablespace and switch to the new Undo tablespace. For example: CREATE UNDO TABLESPACE undotbs_02 DATAFILE '/u01/oracle/rbdb1/undo0201.dbf' SIZE 2M REUSE AUTOEXTEND ON; ALTER SYSTEM SET UNDO_TABLESPACE = undotbs_02; The old undo can only be dropped after all transactions have cleared from the undo tablespace. Please refer to the Oracle Database Administrator's manual for creating a new undo, switching to a new undo tablespace, and dropping the undo tablespace. Oracle Database Administrator's Guide 10g Release 2 (10.2) Chapter 10 Managing the Undo Tablespace Oracle Database Administrator's Guide 11g Release 2 (11.2) Chapter 15 Managing Undo Section: Managing Undo Tablespaces As a second option, disable auto tuning by setting  "_undo_autotune" = false after creating a new undo tablespace has avoided future occurrences of the problem condition at some database locations.   Until a consistent, reproducible test case can be developed in-house this problem remains unresolved. 3. Afterwords, If this is still consistently reproducible in your database then to progress this with development, checkNote: 761128.1 to get diagnostic information needs to be collected at the time the ORA-01555 error occurs to be able to engage development. REFERENCES BUG:8231583 - ORA-01555 WHEN QUERY LENGTH < TUNED RETENTION BUG:8231583 - ORA-01555 WHEN QUERY LENGTH < TUNED RETENTION NOTE:240746.1 - 10g NEW FEATURE on AUTOMATIC UNDO RETENTION NOTE:461480.1 - FAQ – Automatic Undo Management (AUM) / System Managed Undo (SMU) NOTE:877613.1 - AUM Common Analysis/Diagnostic Scripts

此文档是否有帮助?   是 否   文档详细信息       类型:   状态:   上次主更新:   上次更新:   语言:     PROBLEM   PUBLISHED   2014-2-6   2015-7-6   English日本語   相关产品   Oracle Database - Enterprise Edition Oracle Database - Enterprise Edition   信息中心       Information Center: Overview Database Server/Client Installation and Upgrade/Migration [1351022.2] Index of Oracle Database Information Centers [1568043.2] Information Center: Overview of Database Security Products [1548952.2]   文档引用       10g NEW FEATURE on AUTOMATIC UNDO RETENTION [240746.1] FAQ – Automatic Undo Management (AUM) / System Managed Undo (SMU) [461480.1] AUM Common Analysis/Diagnostic Scripts [877613.1]   最近查看   Oracle 标准服务 - 数据库技术支持通讯 - 2015年11月版，57期 [1529795.1] ORA-16401 and ORA-16055 reported in primary alert.log when redolog switch is over frequently [1243177.1] 11g: ORA-609 TNS-12537 and TNS-12547 or TNS-12170 in 11g Alert.log [1116960.1] Quick Reference to Patch Numbers for Database PSU, SPU(CPU), Bundle Patches and Patchsets [1454618.1] EXACHK - a customer facing overview EXACHK - EXADATA健康检查专家 (Exachk使用和功能介绍) [1505934.1] 显示更多

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