硬件的问题说多了都是泪TT!!!大概情况就是在我好不容易解决了【Windows 右键 图标-菜单无法打开-资源管理器重启-explorer.exe停止与 Windows 交互并关闭【已解决】】这个问题后,发现我的移动硬盘竟然无法识别,经过测试硬盘是好的,电脑可以识别U盘,试了我能找到的所有的中文方法,基本上没卵用!!!无奈求助英文版的,果然外国的很多东西不得不说还是比国内的好很多啊【不要说俺崇洋媚外啊-_-...】
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Portable hard drives are always useful if you’re moving big files, or if you simply need to backup your files. However, it seems that some users are complaining that Windows 10 does not recognize the portable hard drive, so let’s see if there’s a way to fix that.
Portable hard drives are great for file backup, but sometimes your portable hard drive might not be recognized. Speaking of issues, here are some common hard drive problems reported by users:
In most cases Windows 10 should automatically recognize your portable hard drive, but sometimes it can happen that Windows 10 doesn’t have drivers for your portable hard drive, but you can fix that by following these steps:
Windows will now search for a suitable driver online and install it automatically. After the driver is installed, check if the problem is still there. In addition, users are recommending to update Universal Serial Bus Controller driver, so be sure to try that as well.
We also recommend this third-party tool (100% safe and tested by us) to automatically download all the outdated drivers on your PC.
In addition, you might want to check manufacturer’s website for latest drivers.
If you already have the latest drivers, and your computer still isn’t able to recognize the portable hard drive, you can try and change the drive letter of the portable hard drive. Here’s exactly what you need to do:
If Disk Management shows your portable hard drive filled with unallocated space you might want to format your portable hard drive. Formatting a drive will delete all files from it, so make sure that you backup important files first.
To format the portable hard drive do the following:
If you can’t do this in Disk Management, or you would prefer to use a different tool, we already covered some great disk management tools, so you might want to try one of those. If you’re looking for a simple but powerful disk Management tool, our recommendation would be Mini Tool Partition Wizard.
If Windows 10 doesn’t recognize your portable hard drive, you might be able to solve the problem by using the Hardware troubleshooter. As you know, Windows comes with all sorts of troubleshooters, and you can use them to fix some common problems.
Some users claim that you can fix this problem by using the Hardware troubleshooter, and you can do that by following these steps:
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Once the troubleshooting process is finished, check if the problem is still there.
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According to users, if your portable hard drive isn’t recognized, the issue might be your current drivers. However, many users are suggesting to install the default drivers in order to fix the problem. This is relatively simple, and you can do it by following these steps:
Some users are recommending to uninstall all devices under Universal Serial Bus Controllers section, so be sure to try that as well.
If your Windows doesn’t recognize the portable hard drive, it’s possible that there’s an issue with its cable. Be sure to inspect your cable, and if your cable is broken, you’ll need to replace it. In addition, you can try the portable hard drive on a different PC.
If the same problem appears on another PC, the problem is most likely related to your portable hard drive. Most likely the hard drive isn’t properly configured or formatted, so you’ll need to configure it properly before you can use it.
According to users, sometimes your drivers can cause the problem with the portable hard drive. To fix the issue, it’s advised to use Mass Store Device driver. This is quite simple to do, and you can do it by following these steps:
After this driver is installed, check and see if the problem is resolved.
If Windows 10 can’t recognize your hard drive, you might have to check few things before using it. You need to check the following:
We also have to mention that if your hard drive is formatted using Linux or Mac with ext4 or HFS Plus File system type you won’t be able to access it on Windows 10 until you format it on Windows. If you have any comments, or questions, just reach for the comments section below.
Editor’s Note: This post was originally published in October 2015 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.