天色已暗，邻居的小孩在玩着过家家，开心至极的样子。
我打开微信和whatsapp准备和客户联络联络感情。
翻着whatsapp的联络人，突然发现了两个迪拜S牌总经理级别的联络人。
Y先生是刚开始我在网上搜索S牌时搜到的，其中就有他的联系电话，我很条件反应地把他的电话存进了whatsapp, 然后每次我看到他上线了我就开始介绍我们公司和产品。介绍了2次以后，Y先生似乎有点没办法了，就回复我说他并不是负责我们产品采购的。尽管这样，我没有因为Y先生不是目标人物而失望，依然跟他说我们公司的优势，继而问客户能否告知哪位先生负责我们产品采购。看客户有点犹豫是否要回答，我连忙说最近我们出的新款和强调我们在客户本地市场合作了的优质客户。Y先生听到这些品牌，就爽快地告诉了我采购J先生的名字和联系方式。我相当激动，真的十分感谢Y先生给我的帮助。我热血沸腾地存下J先生的whatsapp并开始更进一步的进攻！要知道我不是第一次通过即时通讯工具和客户联系而得到订单的哦！我那个爽啊！
在此，我要提醒外贸新手们，别小看了即时通讯工具哦！例如在领英里面有个叫“Insights”的功能，这里可以看到些国家当地大品牌的企业信息，企业的员工列表可以看看有没有CEO或者采购经理联系。接着你再留意这个企业的关注者（followers），里面也有可能是同行其它公司的人员信息。有了这些信息，你就可以逐一添加他们并逐一介绍。至于他们对你的关注，就要看你的销售技巧了哦。
这就是网络时代即时通讯工具的优点，让你随时可以联系客户，也能让客户随时找到你。这是平时和客户培养感情的首选。当然，有急事时还是要花费下话费打电话哦。
那即时通讯工具有哪些了？我来介绍下：
传统即时通信工具：Skype，Gtalk，Yahoo，阿里的辅助工具TradeManager；新兴即时通信软件：whatsapp，WeChat，Line，Kakao Talk，领英。
用即时通讯工具有几个要点：
1、更直接；
2、更简洁；
3、更轻松。
你要简而精地介绍，不要向客户更多的介绍自己，直接进入谈判主题更让客户容易接受你。使用即时通讯工具就像面对面洽谈一样，语气尽量轻松自然，适当的幽默。即使这次谈不成，以后还有机会的。
学习利用起这些工具，随时随地助我们一臂之力达到我们的目的！
It was dark. Neighbor's children played together happily.
I opened Wechat and Whatsapp and began to talk with my customers.
When checking the contacts, I found two management contact persons of Dubai brand S.
I found Mr.Y from website when I searched brand S. There was his contact number on the website so I saved his number in my whatsapp instinctively and I recommended our company and products to him once I saw him online. After two times of introduction, Mr.Y felt a little helpless and said he was not in charge of purchasing. However, I didn't feel upset because of his not being the key person, I still stressed our company advantages to him and asked whether he could tell me the person in charge of purchasing. He was a little hesitated. I immediately told him that we had launched some new models recently and stressed our high quality cooperation customers. When hearing these brands, Mr.Y nicely told me the contact of Mr. J. I was so happy and I thanked Mr.Y's help to us. I save Mr.J's whatsapp and began my communication plan. It was not my first time to get order through instant messaging. I was quite excited.
Here, I want to tell you that not to look down upon the instant messaging tools. For example, there is a "Insights" function in 领英（领英的英文居然是敏感词发不了，还让不让人活了） where you can see the company information of the local big brands and you can check whether you can find the CEO or purchasing manager's contact in the employees list. Then you may also find the other companies' employees information in the followers of the enterprises. With these information, you can talk with them one by one and if you can attract their attention, it depends on your sales skills.
This is the advantage of instant messaging tools in the network era which allows you to contact customers at any time and so do they. This is a good way to contact your customers. Of course, if anything urgent, you still need to make a phone call.
So what are the instant messaging tools? Here it is:
Traditional ones: Skype, Gtalk, Yahoo, TradeManager in Alibaba; Emerging instant messaging software: whatsapp, WeChat, Line, Kakao Talk,
领英
.
There are several key points of instant messaging tools:
1.Straightforward;
2.Concise;
3.Relax.
You should introduce yourself briefly and cut the crap which makes customers accept you easier. It is like talking face to face, so you should try to take it easy. If you cannot make a deal this time, then try next time.
Learn to use these tools and they can help us get more orders at any time.
原创作品，欢迎转载，请标明出处：外贸连（微信号：LWG-8888)
