英文商务邮件的技巧总结

1.  字母全大写的邮件，让人觉得你是在yell at somebody.

     字母全小写的邮件，一般意思是非正式，like chatting with your friends.

2.  如果邮件发出后发现有失误(忘记填写Subject,或者忘了添加attachments), 发现错误后最好的办法就是纠正错误，再重新发一次。你应该在subject line里写：corrected version with attachment included.(诸如此类)

3.  Keep it Short and Clear: 有些情况下，可能需要用华丽的词藻和复杂的句式来彰显你的聪明才智和教育背景。而在用英语写邮件的时候，清晰、有条理的方式才是最佳选择。在邮件的第一段清楚的表明你写信的目的，保证每一段中都有代表核心观点的中心句。使用类似"first, second, next, and finally"的词引导读者你所要表述的每一个观点。你不需在邮件中包括所有的详细内容，取而代之的可以是类似"If you have any other questions please feel free to contact me,"这样的短语来结束邮件，这样一来可以为对方创造进一步交流的前提。

4.  Be polite and tactful: 懂得谦逊和准确传达信息的重要性。"I want."之类的词能避免则避免出现，相比之下，"I would like"显得更尊重对方。又如"I am interested in"是提出请求建议或寻求意见的好方法。

5.  比较好的结束语:

　　|- Thank you for your help / cooperation.

　　|- Do not hesitate to contact us again if you need any further information. / Please feel free to contact us if …

　　|- Looking forward to… Yours/yours sincerely

邮件示例:

Dear Mike,

　　I’m afraid I’ll not be able to attend the meeting on Friday. As I’ll miss the meeting, I was wondering if you could send me a copy of the minutes? I’ll write to Anita as well, to inform her that I’ll not be there. Once again, please accept my apologies for this and I can assure you that I’ll be at the next meeting.

Best regards,

Cindy.

 

Dear Mr. Smith,

I’m writing to let you know what’s happening with the project. Unfortunately, things are running a bit late. You can get the whole picture from my report, which I’ve attached as a Word doc. lIf you have any suggestions, please feel free to let us know.

Best regards,

Bob.

 

Dear Lara,

Thanks for your email. I’ll start the report right away and I’ll send it to you in a day or two.

Best regards,

Bob.