内购In-App Purchases:自动订阅提交审核被拒绝
有自动订阅功能,在App内购买(In-App Purchases)的应用,在提交苹果商店审核时可能会因为一些情况而被拒绝。但很多情况下,我们确实认为已经遵守了所有的规则。
1. 选择合适的商品类型
虚拟类的商品没有选择合适类型的购买项目,就会被拒绝。
Guideline 3.1.1-Payments-Payments-In-App Purchase
We noticed that your in-app purchase product is set to an incorrect product type.
Next Steps Based on product functionality, please use the non consumable in-app purchase product type. Non- consumable products are only purchased once by users and are always available on all devices that are associated with that user's App Store account.
代币通常选择消耗型项目
选择非消耗型项目时,需要给每一个商品配置一个地址,若不配置,相同价格的商品就只能被购买其中一个
订阅会员通常选择自动续订订阅
2. 苹果不允许在购买或订阅时引导用户必须要注册登录
Guideline 5.1.1-Legal-Privacy-Data Collection and Storage
We noticed that your app requires users to register with personal information to purchase non account- based in-app purchase products, which does not comply with the App Store Review Guidelines.
Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user.
App Store规定,用户即便不注册不登录也能购买产品,购买产品只需要有App ID。因此,如果希望用户在登录后才能购买你的产品,需要在订阅之前就让用户登录,如进入App就必须登录。
3. 不符合Schedule 2, section 3.8(b)的规则
如果是App有自动订阅功能,需要在商店描述和App内,按要求写明自动续费声明。
如果被拒绝,回复的邮件可能不会详细说明问题,邮件中可能会贴上一堆应该包括的内容,如下所示。你核对完所有内容,发现这些内容你都写进去了,摊手。
Guideline 3.1.2 - Business - Payments - Subscriptions
We noticed that your app's metadata did not fully meet the terms and conditions for auto-renewing subscriptions, as specified in Schedule 2, section 3.8(b) of the Paid Applications agreement.• Title of publication or service
• Length of subscription (time period and content or services provided during each subscription period)
• Price of subscription, and price per unit if appropriate
• Payment will be charged to iTunes Account at confirmation of purchase
• Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
• Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal
• Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
• Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable
—A link to the terms of use in your app
—A link to the privacy policy in your app
需要写什么?
反复提交审核,最终写成下面这样审核通过,可以当成一个模板来用。
IN-APP SUBSCRIPTION
• Purchase a monthly subscription to [***] for USD $[***].
• Subscribe monthly. You will be charged in your local currency at the prevailing exchange rate as defined by iTunes.
• Payment will be charged to iTunes Account at confirmation of purchase.
• No cancellation of the current subscription is allowed during active subscription period.
• Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.
• Once subscribes, your account will be charged for USD $[***] for renewal within 24-hours prior to the end of current period.
• Subscriptions are managed by your iTunes account and auto-renewal can be turned off by in Account Settings after purchase.
• Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription.
• After any free trial period ends, an auto-renewing paid subscription will continue thereafter.
By completing your subscription, you agree to [***]'s Terms of Service & Privacy Policy.
模板二:来源:https://support.magplus.com/hc/en-us/articles/203808548-iOS-Tips-Tricks-Avoiding-Apple-Rejection
• Annual subscription for $[price], issues delivered [frequency, e.g. monthly or weekly].
• Single copy issues for $[price].
• Payment will be charged to your iTunes account.
• Account will be charged for $[subscription price] renewal within 24-hours prior to the end of the current period.
• Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase.
• No cancellation of the current subscription is allowed during active subscription period.
• Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription.
Privacy Policy: [http://www.example.com]
Terms of Use: [http://www.example.com]
也可以参考其他App的声明描述
爱奇艺与喜马拉雅
The Economist
另一个注意事项,在提交完之后,苹果可能还是拒绝并给出以下反馈。
Guideline 3.1.2 - Business - Payments - Subscriptions
We noticed that one or more of your auto-renewable subscriptions is marketed in a manner that may mislead or confuse users about the subscription terms or pricing.
Specifically, your auto-renewable subscription includes a free trial or introductory period but does not clearly and conspicuously display the full billing price the customer will be charged after the offer ends.
Next Steps
To resolve this issue, please revise your auto-renewable subscription to clearly and accurately describe what the customer will receive for their purchase and how much they can expect to be billed.
避免邮件中说的mislead or confuse users,有免费试用的要求写清楚试用之后的价格,必须要写,如下图卫报的示例,此处不能只写Start your 7-day free trail。
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