《架构即服务--企业数字化运营架构设计与演进》缩略语

AaaS,Anything as a service -万物皆服务

ABE,Aggregate business entity-聚合业务实体

API,Applicationn program interface-应用程序接口

B2B,Business to business-企业到企业的商业模式

B2B2X,Business to business to X, where X is any other engaged party-企业到企业再到任意相关方的商业模式

BPMN,Business process modeling notation-业务流程建模定义

CEM,Customer experience management-客户体验管理

CRM,Customer relationship management-客户关系管理

CSMIC,Cloud service measurement initiative consortium-云服务测量行动委员会

CTK,Conformance test kit-一致性测试工具包

eTOM,Business Process Framework-业务流程框架

IaaS,Infrastructure as a service-基础设施即服务

KPI,Key performance indicator-关键绩效指标

PaaS,Platform as a service-平台即服务

QoS,Quality of service-服务质量

RFI,Request for information-信息邀请书

RFP,Request for proposal-建议邀请书

SaaS,Software as a service-软件即服务

SID,Information Framework-信息框架

SLA,Service level agreement-服务等级协议

TAM,Application Framework-应用架构

UML,Unified Modeling Language-统一建模语言

VNA,Value network analysis-价值网络分析

XaaS,Anything as a service-同AaaS,即万物皆服务

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