与美国服务器提供商的对话，关于服务器不能访问的问题,english
Please wait for a site operator to respond.
You are now chatting with 'Evgen Voznyak'
Evgen Voznyak: Welcome, my name is Evgen, please let me know how can I help you today?
you: ********@gmail.com,shut down
you: ip:98.131.62.4 ?
you: yes?
Evgen Voznyak: Your domain is down?
you: http://www.handandaily.com
Evgen Voznyak: Please hold on, let me check
you: thx
you: ok@right!
you: i can visit my website,thx
Evgen Voznyak: You are welcome
Evgen Voznyak: Is there anything else I can assist you with?
you: no,thx!
you: thank you very much!
Evgen Voznyak: You are welcome
Evgen Voznyak: Have a nice day/
Evgen Voznyak: Bye.
you: bye!
you: Have a nice day/
Please wait for a site operator to respond.
You are now chatting with 'Roger Warinsky'
Roger Warinsky: Hello, my name is Roger please let me know how can I help you today?
you: my website speed is slowly
Roger Warinsky: Could you please provide the domain name?
you: http://www.handandaily.com
Roger Warinsky: Could you please stay on hold, while I'm checking?
you: ok!thx!
Roger Warinsky: Could you please try to clear your cache and check this issue once again
you: ok!great!
Roger Warinsky: Thanks!
you: ok!bye1
you: BYE!
Roger Warinsky: You are welcome
Roger Warinsky: Please feel free to contact us if you need further assistance, we are available 24/7.
Please wait for a site operator to respond.
You are now chatting with 'Igor Mukhin'
Igor Mukhin: Welcome, my name is Igor, please let me know how can I help you today?
you: http://www.handandaily.com shut down?
Igor Mukhin: Please hold on, let me check
you: my website speed is slowly
Igor Mukhin: It is working just fine from my side, please recheck
you: The website was really slow
Igor Mukhin: I do not see an obvious reason for the slowness but I will notify our system administrators, they will explore it more carefully
Igor Mukhin: Is there anything else I can assist you with?
you: no,thx!
Igor Mukhin: Please feel free to contact us if you need further assistance, we are available 24/7.
you: ok!
Please wait for a site operator to respond.
You are now chatting with 'Igor Mukhin'
Igor Mukhin: Welcome, my name is Igor, please let me know how can I help you today?
you: http://www.handandaily.com shut down?
you: what's up?
Igor Mukhin: Please hold on, let me check
you: or time out
you: recently
you: recently,i always not visit my website,
Igor Mukhin: Handling your request may take a few more minutes. Please stay online
Igor Mukhin: It is working from my side just perfectly, how can I see an issue?
you: are you overselling?
you: re-try
you: http://www.handandaily.com
Igor Mukhin: I can send you a printscreen, it is working
you: recently ,why Erratic?
Igor Mukhin: It is working fine for permanently, as I say before to you - please check your internet connections
you: i checked
you: really!
you: time out at once!
Igor Mukhin: Please tell me how can I see an issue, it is working from my side
you: i come from shenzhen,china
Igor Mukhin: It is working for now
Igor Mukhin: Is there anything else I can assist you with?
you: nothing!thank you very much!
Igor Mukhin: You are welcome
Igor Mukhin: Please feel free to contact us if you need further assistance, we are available 24/7.
Please wait for a site operator to respond.
You are now chatting with 'Artem Matvienko'
Artem Matvienko: Welcome, this is Artem, how can I help you?
you: FTO not working
you: 98.131.*.*
Artem Matvienko: Could you please specify?
you: alert:error user id and pwd
you: Login incorrect
you: what's up?
Artem Matvienko: Please change your password for the FTP from your Control panel->FTP manager->Password
Artem Matvienko: All password were changed, due to ProFtpd upgrade on the server side
Artem Matvienko: Please change your FTP password and try to connect to your site via FTP again
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You are now chatting with 'Alexey Bozhenko'
Alexey Bozhenko: Hello, my name is Alex, please let me know how can I help you today?
you: *********@gmail.com timeed out
you: not respond
you: not work?
Alexey Bozhenko: Please clarify
you: http://www.visitchn.com
Alexey Bozhenko: Please hold on, let me check
you: ok
Alexey Bozhenko: Please try to check it in 15-20 minutes
you: ok
you: thx
Alexey Bozhenko: You are welcome
Alexey Bozhenko: Please feel free to contact us if you need further assistance, we are available 24/7.
you: ok,thx
Please wait for a site operator to respond.
You are now chatting with 'Alex Golovko'
Alex Golovko: Hello, my name is Alex, please let me know how can I help you today?
you: www.visitchn.com response time out
Alex Golovko: Please hold on, let me check
you: ok
Alex Golovko: Thank you for information, we're really having troubles with a web service on this server, our seniors were informed about this issue and going to find the cause of problem. We're deeply sorry for temporary inconvenience caused to you. Server will back to normal within next 15 minutes.
Please wait for a site operator to respond.
You are now chatting with 'Alex Golovko'
Alex Golovko: Hello, my name is Alex, please let me know how can I help you today?
you: www.visitchn.com response time out
Alex Golovko: Please hold on, let me check
you: ok
Alex Golovko: Thank you for information, we're really having troubles with a web service on this server, our seniors were informed about this issue and going to find the cause of problem. We're deeply sorry for temporary inconvenience caused to you. Server will back to normal within next 15 minutes.
you: ok!
Alex Golovko: Please feel free to contact us if you need further assistance, we are available 24/7.