PMBOK指南知识点 - 第十一章

第十一章 项目风险管理 Chapter 11 - Project Risk Management

11.0 Processes 7大过程

11.1 Plan Risk Mgmt. (P) - Defining how to conduct risk mgmt. on the project.

11.1 规划风险管理 - 定义如何在项目中开展风险管理。

11.2 Idenfity Risks (P) - Detecting risks that may affect the project.

11.2 识别风险 - 找到可能影响项目的风险。

11.3 Perform Qualitative Risk Analysis (P) - Prioritizing risks by evaluating their probability and impact.

11.3 实施定性风险分析 - 通过评估风险发生的概率和影响来对风险排序。

11.4 Perform Quantitative Risk Analysis (P) - Numerically analyzing the effect of risks on objectives.

11.4 实施定量风险分析 - 量化分析风险对项目目标的影响。

11.5 Plan Risk Responses (P) - Defining strategies and actions to address project risks.

11.5 规划风险应对 - 制定应对项目风险的策略和行动方案。

11.6 Implement Risk Responses (E) - Implementing planned risk responses.

11.6 实施风险应对 - 执行计划好的风险应对方案

11.7 Monitor Risks (M) - Tracking risks; identifying and analyzing new ones.

11.7 监控风险 - 跟踪已识别风险;识别分析新的风险。

Key Concepts 核心概念

Risk - An uncertain event that, if occurs, has a positive or negative effect on the project.

风险 - 一种不确定性的事件,一旦发生,会对项目造成正面或负面的影响。

Probability - How likely is the risk to happen?

风险概率 - 风险有多大的可能性会发生?

Impact - If the risk does happen, how good or bad will the effects be?

影响 - 如果风险确实发生,那么所带来正面或负面效应有多大?

Risk Register - Includes identified risks and response plans. Updated throughout risk planning.

风险登记册 - 已识别的风险的详细信息及应对措施,在风险规划过程中持续更新。

"Identify Risks" - Key Tools 11.2 识别风险 主要工具

Data Gathering 数据收集

  • Brainstorming - General technique for identifying risks.
  • 头脑风暴 - 识别风险的常规方法。
  • Checklists - Used to determine if risks on past projects apply to our new project.
  • 核对单 - 用来确定以往项目的风险是否适用于新项目。
  • Interviewing - Interviewing experienced stakeholders and experts to identify risks.
  • 访谈 - 与有经验的相关方和专家访谈来识别风险。

Data Analysis 数据分析

  • SWOT Analysis - Helps identify potential risks; stands for strength, weakness, opportunity, threat.
  • SWOT分析 - 协助识别潜在风险;分别表示S-优点、W-弱点、O-机遇、T-威胁。
  • Root Cause Analysis (RCA) - Working to determine the underlying causes of an issue.
  • 根本原因分析RCA - 用来设法确定问题发生的根本原因。
  • Document Analysis - Reviewing document inputs to identify possible risks.
  • 文件分析 - 审查输入文件来识别可能风险。
  • Assumption Analysis - Identifying risks to the project from inaccuracy of assumptions.
  • 假设条件分析 - 由假设条件的不准确性来识别项目风险。

"Perform Quantitative Risk Analysis" - "Data Analysis" Tools 11.4 实施定量风险分析 - 数据分析工具

Simulations - Simulates ("iterates") the effect of risks on project outcomes (Monte Carlo).

模拟 - 模拟风险对项目结果的影响(蒙特卡洛分析)。

Sensitivity Analysis - Assessing which risk could have the biggest impact on project outcomes.

敏感性分析 - 评估哪些项目风险会对项目结果具有最大的影响。

Decision Tree Analysis - Shows alternate paths through a project to support decision-making.

决策树分析 - 直观展示项目的多个可选路径来帮助决策。

Influence Diagrams - Shows effects between project variables (S-curves, tornado diagrams).

影响图 - 表现不同项目因素的影响(S曲线、龙卷风图)。

Negative Risk Response (Threats) 负面风险(威胁)应对策略

Avoid - Eliminate the threat or protect the project from its impact.

规避 - 将威胁的发生概率降为0%或保护项目免受影响。

Transfer - Shift the impact of a threat to a third party.

转移 - 将影响转嫁第三方。

Mitigate - Reduce the probability of occurence or impact of a risk.

减轻 - 降低发生概率或减少影响。

Accept - Acknowledge the risk and not take any action unless the risk occurs.

接受 - 承认风险的存在,不主动采取措施。

Escalate - For risks beyond the project's scope/authority, communicate them to the proper parties.

上报 - 超过项目范围/权限的风险,与恰当的方面进行沟通。

Positive Risk Responses (Opportunities) 正面风险(机会)应对策略

Exploit - Eliminate the uncertainty by ensuring the opportunity definitely happens.

开拓 - 将发生概率提升到100%。

Enhance - Increase the probability and/or positive impacts of an opportunity.

提高 - 提高机会出现概率,增强带来的正面影响。

Share - Allocaing ownership to a third party who is best able to capture the benefit.

分享 - 与最有能力把握机会的第三方分享。

Accept - Take advantage of the opportunity if it arises, but do not actively pursue it.

接受 - 承认机会的存在,不主动采取措施。

Escalate - For risks beyond the project's scope/authority, communicate them to the proper parties.

上报 - 超过项目范围/权限的风险,与恰当的方面进行沟通。

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