Salesforce admin初级考试试题详解（每日5题）1-5
考题分析在B站 （LeoK的云课堂）
→ 视频讲解 ←点击链接
NO.1 Ursa Major Solar wants to use the Salesforce approval process.
What are two characteristics that make a sales process a good fit for the Salesforce approval process?
Choose 2 answers
A. The approval manager is randomly assigned from a public group of managers, and there is a second approval by the Sales VP.
B. There are approvals for all Opportunities by a Sales VP where a Sales VP is allowed to delegate their approval to someone else.
C. The first level approval can be denied and automatically routed to the Sales VP for final approval.
D. There is an approval to a queue member for all Opportunities and an additional approval by a Sales VP for Opportunities over a certain amount.
Answer: C,D
正确的是:B,D
NO.1 大熊座太阳能公司希望使用Salesforce的审批流程。
使销售流程适合Salesforce审批流程的两个特征是什么？
选择2个答案
A. 审批经理是从一个公共的经理组中随机分配的，并且有销售副总裁的第二次审批。
B. 所有的机会都有销售副总裁的批准，销售副总裁可以把他们的批准权委托给其他人。
C. 第一级批准可以被拒绝，并自动转到销售副总裁那里进行最终批准。
D. 对所有的机会有一个队列成员的批准，对超过一定数量的机会有一个销售副总裁的额外批准。
问题分析:
A，没有办法随机分配
B，可以委托审批，是正确的
C，第一级拒绝，整个流程就终止了
D，可以设定Queue，并且设定一个审批条件，是正确的
NO.2 Ursa Major Solar needs a case to be automatically created.
Which three features can an administrator use to accomplish this goal?
Choose 3 answers
A. SMS-to-case
B. Lightning for Outlook
C. Process Builder
D. Web-to-case
E. Email-to-case
Answer: C,D,E
NO.2 Ursa Major Solar需要自动创建一个案例。
管理员可以使用哪三个功能来完成这个目标？选择3个答案
A. SMS-to-case
B. Outlook的闪电
C. 流程生成器
D. 网络到案例
E. 电子邮件到案例
答案。C,D,E
NO.3 Which setting on a profile makes a tab not accessible on the All Tabs page or visible in any app,but still allows a user Multiple Books to view records that would normally be found under this tab?
A. App Permissions
B. Object Permissions
C. Tab Settings
D. Org-wide Defaults
Answer: C
NO.3 哪个设置可以使一个标签在所有标签页上无法访问，或在任何应用程序中可见，但仍然允许用户在多个书本上查看通常在这个标签下的记录？
A. 应用权限
B. 对象权限
C. 标签设置
D. 整个组织的默认值
答案：C
NO.4 Universal Containers uses a Private data access model for Cases.
Support agents own cases and occasionally product specialists need access to cases in their product line.
Which two actions will result in the needed access?
Choose 2 answers
A. Case owners configure pre -defined case teams.
B. A case escalation rule assigns ownership to product specialists.
C. Administrators configure pre-defined case teams and assignment rules.
D. Case owners manually add product specialists to ad hoc case teams.
NO.4 Universal Containers对案例使用私有数据访问模型。
支持人员拥有案例，并且偶尔产品专家需要访问他们产品线上的案例。
哪两个动作会导致所需的访问？
选择2个答案
A. 案例所有者配置预先定义的案例团队。
B. 一个案例升级规则将所有权分配给产品专家。
C. 管理员配置预先定义的案件小组和分配规则。
D. 案例所有者手动添加产品专家到特殊案例团队。
答案：C,D
lightning的手动共有：Salesforce Release Note ?
NO.5 Sales executives at Ursa Major Solar (USM) frequently schedule virtual and remote meetings with key customer stakeholders.
USM wants to track activities for this meeting category to clearly display customer meetings in the account, contact, or opportunity page layouts, as well as adding this data to reports.
What should the administrator do to meet this goal?
A. Inform the user to manually enter the meeting details in the account comments.
B. Add a new value to the type field on tasks used for accounts, contacts, and opportunities.
C. Add a new value to the type field on accounts, contacts, and opportunities.
D. Inform the user to manually enter the meeting details in the description field on accounts, contacts, and opportunities.
Answer: B
NO.5 大熊太阳能（USM）的销售主管经常安排虚拟和远程会议 与关键的客户利益相关者。
USM希望跟踪这个会议类别的活动，以便在账户、联系人或机会页面布局中清楚地显示客户会议。帐户、联系人或机会页面布局中明确显示客户会议，并将此数据添加到报告中。
管理员应该怎样做才能达到这个目标？
A. 通知用户在账户评论中手动输入会议细节。
B. 在用于账户、联系人和机会的任务的类型字段上添加一个新值。
C. 在账户、联系人和机会的类型字段中增加一个新的值。
D. 通知用户在账户、联系人和机会的描述字段中手动输入会议的细节。联系人和机会。
答案：B