Windows-电脑蓝屏问题

Windows-电脑蓝屏问题反馈

针对电脑蓝屏问题的不同描述

1、A problem has been detected and windows has been shut down to prevent damage to your computer。

一个问题已经被发现和窗户已经关闭,以防止损坏您的计算机。

2、If this is the first time you’ve seen this stop error screen, restart your computer. if this screen appears again, follow these steps:

如果这是你第一次看到这种停止错误屏幕,重新启动你的电脑。如果此屏幕再次出现,遵循这些步骤:

2.1、check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. try changing video adapters.

检查以确保您有足够的磁盘空间。如果一个司机在停止信息确定,禁用司机或检查与制造商的驱动程序更新。试着改变视频适配器。

2.2、Check to make sure any new hardware or software is properly installed.If this a new installation, ask your hardware or software manufacturer for any windows updates you might need.

检查以确保任何新的硬件或软件被正确安装。如果这一个新的安装,问你的硬件或软件制造商您可能需要的任何windows更新。

2.3、check with your hardware vendor for any BIos updates. Disable BIOS memory options such as caching or shadowing. if you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced startup options, and then select safe mode.

检查与您的硬件供应商为任何Bios更新。禁用BIOS内存选项,如缓存或阴影。如果你需要使用安全模式删除或禁用组件,重新启动您的计算机,按F8选择高级启动选项,然后选择安全模式。

2.4、Disable or uninstall any anti-virus, disk defragmentation or back up utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information:

*** STOP:0* 00000024

禁用或卸载任何防病毒、磁盘碎片整理或备份实用程序。检查硬盘配置，并检查是否有任何更新的驱动程序。运行chkdsk/f检查硬盘是否损坏，然后重新启动计算机。

3、If problems continue. disable or remove any ne##wly installed hardware or software. Disable BIOS memory options such as caching or shadowing.If you need to use Safe Mode to remove or disable components,restart your computer,press F8 to select Advanced Startup Options,and then select Safe Mode.

如果问题继续。禁用或删除任何新安装的硬件或软件。禁用BIOS内存选项,如缓存或阴影。如果你需要使用安全模式删除或禁用组件,重新启动您的计算机,按F8选择高级启动选项,然后选择安全模式。