Symantec Backup Exec Remote Agent 2010在Redhat Enterprise 6.6上启动问题

   在Red Hat Enterprise Linux Server release 6.6 (Santiago)上安装了Symantec Backup Exec Remote Agent 2010后,启动Backup Exec Remote Agent 2010启动服务时报错。

[root@getlnx15 be]# /etc/init.d/VRTSralus.init start
Starting Symantec Backup Exec Remote Agent ..............................
Starting Symantec Backup Exec Remote Agent:                              [FAILED]

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检查日志时发现如下错误信息:: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory

[root@getlnx15 ~]# cd /var/VRTSralus/
[root@getlnx15 VRTSralus]# ls
beremote.service.log  ralus.ver
[root@getlnx15 VRTSralus]# more beremote.service.log 
/opt/VRTSralus/bin/beremote: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory
[root@getlnx15 VRTSralus]# 

在搜索一些资料后,从网上下载了libstdc++.so.5文件,并将其放置在/usr/lib,但是发现这样处理其实无法解决问题。在搜索一番资料后,发现只需要安装compat-libstdc++-33-3.2.3-69.el6.x86_64.rpm即可。如下所示,安装了对应包以后,Symantec Backup Exec Remote Agent 2010成功启动!

[root@getlnx15 Packages]# ls *libstdc++*
compat-libstdc++-296-2.96-144.el6.i686.rpm   libstdc++-4.4.7-11.el6.x86_64.rpm
compat-libstdc++-33-3.2.3-69.el6.i686.rpm    libstdc++-devel-4.4.7-11.el6.i686.rpm
compat-libstdc++-33-3.2.3-69.el6.x86_64.rpm  libstdc++-devel-4.4.7-11.el6.x86_64.rpm
libstdc++-4.4.7-11.el6.i686.rpm              libstdc++-docs-4.4.7-11.el6.x86_64.rpm
[root@getlnx15 Packages]# rpm -qa | grep libstdc
libstdc++-4.4.7-11.el6.x86_64
 
 
[root@getlnx15 Packages]# rpm -ivh compat-libstdc++-33-3.2.3-69.el6.i686.rpm 
warning: compat-libstdc++-33-3.2.3-69.el6.i686.rpm: Header V3 RSA/SHA256 Signature, key ID fd431d51: NOKEY
error: Failed dependencies:
        libgcc_s.so.1 is needed by compat-libstdc++-33-3.2.3-69.el6.i686
        libgcc_s.so.1(GCC_3.0) is needed by compat-libstdc++-33-3.2.3-69.el6.i686
        libgcc_s.so.1(GCC_3.3) is needed by compat-libstdc++-33-3.2.3-69.el6.i686
        libgcc_s.so.1(GLIBC_2.0) is needed by compat-libstdc++-33-3.2.3-69.el6.i686
 
[root@getlnx15 Packages]# rpm -ivh libgcc-4.4.7-11.el6.x86_64.rpm
warning: libgcc-4.4.7-11.el6.x86_64.rpm: Header V3 RSA/SHA256 Signature, key ID fd431d51: NOKEY
Preparing...                ########################################### [100%]
        package libgcc-4.4.7-11.el6.x86_64 is already installed
[root@getlnx15 Packages]# rpm -ivh libgcc-4.4.7-11.el6.i686.rpm 
warning: libgcc-4.4.7-11.el6.i686.rpm: Header V3 RSA/SHA256 Signature, key ID fd431d51: NOKEY
Preparing...                ########################################### [100%]
   1:libgcc                 ########################################### [100%]
[root@getlnx15 Packages]# rpm -ivh compat-libstdc++-33-3.2.3-69.el6.x86_64.rpm
warning: compat-libstdc++-33-3.2.3-69.el6.x86_64.rpm: Header V3 RSA/SHA256 Signature, key ID fd431d51: NOKEY
Preparing...                ########################################### [100%]
   1:compat-libstdc++-33    ########################################### [100%]

Symantec Backup Exec Remote Agent 2010在Redhat Enterprise 6.6上启动问题_第1张图片

那么compat-libstdc++-33-3.2.3-69.el6.x86_64.rpm与libstdc++.so.5是什么关系,其实使用rpm -ql命令就可以查找一个rpm包里面包含哪些文件,如下所示,compat-libstdc++-33-3.2.3-69.el6.x86_64.rpm里面包含文件libstdc++.so.5,这也是为何安装compat-libstdc++-33-3.2.3-69.el6.x86_64.rpm即可解决问题的原因。

[root@getlnx15 cdrom]# rpm -ql compat-libstdc++-33-3.2.3-69.el6.x86_64
/usr/lib64/libstdc++.so.5
/usr/lib64/libstdc++.so.5.0.7
[root@getlnx15 cdrom]#

Symantec Backup Exec Remote Agent 2010在Redhat Enterprise 6.6上启动问题_第2张图片

小知识点:

查看一个rpm包包含哪些文件,可以有两种方式:

  1:一个没有安装过的软件包,使用rpm -qlp rpm-filename.rpm
  2:一个已经安装过的软件包,使用rpm -ql packet-name


查看一个文件属于哪个rpm包, rpm -qf /path/filename

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