SQL Server 2005升级失败： ERROR： 1642

问题描述

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SQL server 2005升级SP4报错

故障排查

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1.根据安装日志，我进行了相关的故障排查，在summary.txt中存在以下错误信息:

----------------------------------------------------------------------------------

Product                   : Database Services (MSSQLSERVER)

Product Version (Previous): 3042

Product Version (Final)   :

Status                    : Failure

Log File                  : C:/Program Files/Microsoft SQL Server/90/Setup Bootstrap/LOG/Hotfix/SQL9_Hotfix_KB2463332_sqlrun_sql.msp.log

Error Number              : 1642

Error Description         : Unable to install Windows Installer MSP file

在SQL9_Hotfix_KB2463332_sqlrun_sql.msp.log存在以下错误信息:

MSI (s) (F4:F8) [17:46:25:877]: SOFTWARE RESTRICTION POLICY: f:/cd3702384366d0afb0be21e613a8/HotFixSQL/Files/sqlrun_sql.msp is not digitally signed

MSI (s) (F4:F8) [17:46:25:877]: SOFTWARE RESTRICTION POLICY: f:/cd3702384366d0afb0be21e613a8/HotFixSQL/Files/sqlrun_sql.msp is permitted to run at the 'unrestricted' authorization level.

MSI (s) (F4:F8) [17:46:25:877]: SequencePatches starts. Product code: {79F1B65E-8FC0-4D03-954D-F9E71C85AEC7}, Product version: 9.2.3042.00, Upgrade code: {12EEFC9F-91FB-490B-B00B-7164C31C1650}, Product language 1033

MSI (s) (F4:F8) [17:46:25:877]: PATCH SEQUENCER WARNING: f:/cd3702384366d0afb0be21e613a8/HotFixSQL/Files/sqlrun_sql.msp patch will not be sequenced because it does not contain any transform that may apply to product!

MSI (s) (F4:F8) [17:46:25:877]: SequencePatches returns success.

MSI (s) (F4:F8) [17:46:25:877]: Final Patch Application Order:

MSI (s) (F4:F8) [17:46:25:877]: Other Patches:

MSI (s) (F4:F8) [17:46:25:877]: Unknown/Absent: {E98B7CF3-C498-4819-A310-4D102DF8E778} - f:/cd3702384366d0afb0be21e613a8/HotFixSQL/Files/sqlrun_sql.msp

MSI (s) (F4:F8) [17:46:25:877]: Product: Microsoft SQL Server 2005 (64-bit) - Update '{E98B7CF3-C498-4819-A310-4D102DF8E778}' could not be installed. Error code 1642. Additional information is available in the log file C:/Program Files/Microsoft SQL Server/90/Setup Bootstrap/LOG/Hotfix/SQL9_Hotfix_KB2463332_sqlrun_sql.msp.log.

MSI (s) (F4:F8) [17:46:25:877]: Note: 1: 1708

MSI (s) (F4:F8) [17:46:25:877]: Note: 1: 2729

MSI (s) (F4:F8) [17:46:25:877]: Note: 1: 2729

MSI (s) (F4:F8) [17:46:25:877]: Product: Microsoft SQL Server 2005 (64-bit) -- Installation failed.

MSI (s) (F4:F8) [17:46:25:893]: Attempting to delete file C:/WINDOWS/Installer/d05197.msp

MSI (s) (F4:F8) [17:46:25:893]: MainEngineThread is returning 1642

The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer an

d that you have the correct upgrade patch.

C:/WINDOWS/Installer/38685e.msi

MSI (c) (E0:04) [17:46:25:893]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

MSI (c) (E0:04) [17:46:25:893]: MainEngineThread is returning 1642

2.查找对应的注册表信息:

[HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Installer/UserData/S-1-5-18/Products/E56B1F970CF830D459D49F7EC158EA7C/Patches]

"AllPatches"=""

经检查，发现注册表中存放SQL Server的patch的信息为空，可能是由于在SQL Server 2005安装后，直接就是SP2的版本。

根据我们之前的case，确实有些微软的partner会推出将SQL Server 2005和补丁包绑定的安装源，点击安装之后会直接到SQL Server 2005的高版本，但是我们有官方文档明确表明我们是不支持这种情况的，并且在这样的版本上是无法安装后续的SQL 2005 补丁的，详情请见下面的连接：

Slipstream of Service Packs on SQL Server 2005

http://blogs.technet.com/b/beatrice/archive/2007/03/19/slipstream-of-service-packs-on-sql-server-2005.aspx

解决办法

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我们建议，请您重新安装SQL Server 2005的RTM (9.00.1399) 实例然后升级到SP4版本。

您可以根据以下办法，来查看其他服务器安装的SQL Server是否也是这种整合版本：

检查办法

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1.找到安装日志中的log，并找到当前安装的SQL Server的product ID

如：在SQL9_Hotfix_KB2463332_sqlrun_sql.msp_2.log中找到了如下的product ID：

MSI (c) (B8:74) [17:21:04:323]: ******* RunEngine:

           ******* Product: {79F1B65E-8FC0-4D03-954D-F9E71C85AEC7}

2.根据这个product ID将生成一个GUID，这个GUID是根据每一段位的字符倒排得到的。

如：根据上面的product ID得到的GUID就是E56B1F97-0CF8-30D4-59D4-9F7EC158EA7C

所以GUID就是E56B1F970CF830D459D49F7EC158EA7C

3.在注册表中找到HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Installer/UserData/S-1-5-18/Products/GUID/Patches

查看是否有信息。

如：问题服务器中的注册表中对应的patches项中的键值是空的，说明存在问题。

[HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Installer/UserData/S-1-5-18/Products/E56B1F970CF830D459D49F7EC158EA7C/Patches]

"AllPatches"=""