bugzilla whlining
If you have installed the necessary Perl modules you can start collecting statistics for the nifty Bugzilla graphs.
bash# crontab -e
This should bring up the crontab file in your editor. Add a cron entry like this to run collectstats.pl daily at 5
after midnight:
5 0 * * * cd <your-bugzilla-directory> && ./collectstats.pl
After two days have passed you’ll be able to view bug graphs from the Reports page.
Note: Windows does not have ’cron’, but it does have the Task Scheduler, which performs the same duties. There
are also third-party tools that can be used to implement cron, such as nncron (http://www.nncron.ru/).
The Whining Cron
What good are bugs if they’re not annoying? To help make them more so you can set up Bugzilla’s automatic whining
system to complain at engineers which leave their bugs in the NEW or REOPENED state without triaging them.
This can be done by adding the following command as a daily crontab entry, in the same manner as explained above
for bug graphs. This example runs it at 12.55am.
55 0 * * * cd <your-bugzilla-directory> && ./whineatnews.pl
Note: Windows does not have ’cron’, but it does have the Task Scheduler, which performs the same duties. There
are also third-party tools that can be used to implement cron, such as nncron (http://www.nncron.ru/).
Whining
As of Bugzilla 2.20, users can configure Bugzilla to regularly annoy them at regular intervals, by having Bugzilla
execute saved searches at certain times and emailing the results to the user. This is known as "Whining". The process
of configuring Whining is described in Section 5.13, but for it to work a Perl script must be executed at regular
intervals.
This can be done by adding the following command as a daily crontab entry, in the same manner as explained above
for bug graphs. This example runs it every 15 minutes.
*/15 * * * * cd <your-bugzilla-directory> && ./whine.pl
Note: Whines can be executed as often as every 15 minutes, so if you specify longer intervals between executions
of whine.pl, some users may not be whined at as often as they would expect. Depending on the person, this can
either be a very Good Thing or a very Bad Thing.
Note: Windows does not have ’cron’, but it does have the Task Scheduler, which performs the same duties. There
are also third-party tools that can be used to implement cron, such as nncron (http://www.nncron.ru/).