2018-01-01 解决问题：www.hxxhxx.xxx 不解析问题

问题描述：

hxxhxx.clxx   ok

但是www. hxxhxx.clxx   就 failed

解决方法：

先找nameccheap   liveperson 聊， --问题不在他们那里--feedback ，我填写的setting 都对！！

建议我去 找 host providr 了解情况

--ok ，我去找 vultr ，插入个小问题 ，他家网页上 一开始找不多 客服的按钮

google 搜 

vultr contact

找到 ，ok 写信！！

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my vultr IP is bla ,bla

vultr ID is "blabla

today ,I try to use my namecheap's DNS --???" to bind my above ip,

the ???.club is working ,but the "www.???" failed

I talked to namecheapt's customer service first with feedback all setting in their side are done correctly and  all my other DNS which begining with www. ???.com all worked well.

-- the namecheap suggest me to ask Vultr for the check of "whether conresponding is created from host side for theWWW.???

So could you help me to check the problem.

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answer as below:

Ticket TMD-52KBN has been updated by Jeff Benfer [staff].

Hello,

www.???.club resolves to a different IP than ???.club does.