01搭乘航班时如何顺利值机（1））
换取登机牌
Hello, I'd like to check in for my flight
Can I see your passport?
Sure, here you are
Do you prefer a window seat or an aisle seat?
An aisle seat, please
I would like a window seat
托运行李
Do you need to check your bag or luggage?
Yes, please
No, I only have one carry-on
overweight luggage
I am sorry, but your luggage is overweight. If you
don't take anything out, you will need to pay an
extra fee
carry-on
Do you have any liquids in your carry-on?
01搭乘航班时如何顺利值机（2）
Origin出发地
Destination目的地
Gate登机口
Departure time出发时间
Boarding time登机时间间
Seat number座位号
出示登机牌和证件
Can I have your boarding pass and passport
please?
安检
Please place your bag in the tray.
Please take out your electronic devices and put
them in the tray
Empty your pockets, please.
Please take off your coat/belt/shoes
Please step forward
01搭乘航班时如何顺利值机（3）
行程人数
Are you traveling with anyone else?
I am traveling alone
I am traveling with my friends
行程目的
Are you a tourist or on business?
I am a tourist
I am going on a business trip
入境记录
Have you ever been to XX before?
Yes, I have. I went there 2 years ago for
sightseeing
No, I haven’t. This is my first time to XX
02误机或者航班延误时怎么办
误机
I missed my flight/ plane
I'd like to reschedule to another flight.
Can you put me on the waiting list?
航班延误
traffic control
extreme weather
maintenance problem