Teamwork doesn't require great intellectual insights or masterful tactics. More than anything else, it comes down to courage and persistence. In the day and age of informationable ubiquity and nanosecond change, teamwork remains the one sustainable competitive advantage that has largely untapped. Teamwork is almost always lacking within companies that fail and often present within those that succeed.
As difficult as teamwork can be to achieve, it is not complicated. To do that on a consistent, ongoing basis, a team must overcome the five dysfunctions listed here by embodying the behaviors described for each one. 实现团队协作虽然很难, 但其概念本身非不复杂。为了实现团队协作,团队必须经常持续地克服下面列出的五种机能障碍。这些障碍由表述的行为所体现。
Dysfunction机能障碍 #l: Absence of Trust 缺乏信任
Members of great teams trust one another on a fundamental, emotional level, and they are comfortable being vulnerable with each other about their weaknesses, mistakes, fears, and behaviors. They get to a point where they can be completely open with one another, without filters. This is essential because...优秀团队的成员彼此之间有发自内心的、真挚的信任, 并且彼此间可以自然舒服地谈论各自的弱点、错误、恐惧及行为。团队成员彼此间可以完全地、无须过滤地敞开心扉。这是至关重要的, 因为……
Dysfunction机能障碍 #2: Fear of Conflict 惧怕冲突
... teams that trust one another are not afraid to engage in passionate dialogue around issues and decisions that are key to the organization's success. They do not hesitate to disagree with, challenge, and question one another, all in the spirit of finding the best answers, discovering the truth, and making great decisions. This is important because ...彼此互相信任的团队,无须惧怕在有关组织成功的关键问题或决定上进行热情对话。他们相互间可以毫不犹豫地说出反对意见、挑战、提出质疑。所有这些,都是本着找到最佳答案、发现真相、做出更好决定的精神。这是非常重要的, 因为…...
Dysfunction 机能障碍#3: Lack of Commitment 缺乏承诺
...teams that engage in unfiltered conflict are able to achieve genuine buy-in around important decisions, even when various members of the team initially disagree. That's because they ensure that all opinions and ideas are put on the table and considered, giving confidence to team members that no stone has been left unturned. This is critical because... 积极参与到未经过滤的冲突中的团队能够真正取得对重要决定的认同,尽管有些团队成员起初不同意。 这是因为他们确信所有的意见和想法都已经拿到桌面上并予以考虑, 对尽全力努力的团队成员们有信心。这是至关重要的, 因为…
Dysfunction机能障碍 #4: Avoidance of Accountability逃避责任
...teams that commit to decisions and standards of performance do not hesitate to hold one another accountable for adhering to those decisions and standards. What is more they don't rely on the team leader as the primary source of accountability, they go directly to their peers. This matters because ... 对团队的决定及业绩标准做出承诺的团队会坚持这些决定及业绩标准, 毫不犹豫地彼此共责, 而不是依赖团队领导为主要问责人。他们能够直接面对他们的同事, 这是因为…
Dysfunction机能障碍 #5: Inattention to Results忽视结果
... This matters because teams that trust one another, engage in conflict, commit to decisions, and hold one another accountable are very likely to set aside their individual needs and agendas and focus almost exclusively on what is best for the team. They do not give in to the temptation to place their departments, career aspirations, or ego-driven status ahead of the collective results that define team success. 彼此信任, 热情参与冲突, 对决定做出承诺, 并主动共责的团队很可能会把个人的需求暂放一边,几乎完全会专注于对团队最有利的。他们没有放弃将他们自己部门利益,职业发展或突出自我为驱动置于团队成功集体结果之前的诱惑。
To achieve teamwork requires levels of courage and discipline-and emotional energy. Its power can't be denied when people come together and set aside their individual needs for the good of the whole organization, you can accomplish what might have looked impossible on paper, because you eliminate the politics and confusion. As a result, you can achieve more in less time.