GSOE9820 Project Management WEEK3

1. Review

在NPV模型中,参数i的含义:interest rate(往往是公司根据战略制定的,不是bank interest rate), rate of return,weighted average cost of capital, or hurdle rate

2. Defining Projects

根据pmi的统计,近些年有35-50%的项目失败是由糟糕的difined scope导致的。

2.1 Common defining process

(1)Defining the Project Scope
(2)Establishing Project Priorities
(3)Creating the Work/Product/Process Breakdown Structure (WBS/PBS)
(4)Coding the WBS/PBS for the Information System
(5)Integrating the WBS/PBS with the Organization
注:3-5步往往通过多次循环才最终建立。

2.2 Defining the Project Scope

(1)Definition: The work that needs to be accomplished to deliver a product, service, or result with the specified features and functions.
(2)这一步往往使用checklist的方法实现,通常包括project objective(实操中往往会因为上级或者客户要求变动), deliverables, milestones(从时间轴来描述项目进展), technical requirements, limits and exclusions, reviews with customer
(3)常用术语:
scope statements, or statements of work (SOW);
project charter, a document authorizing the project manager to initiate and lead the project;
scope creep, The tendency for the project scope to expand over time due to changing requirements, specifications and priorities.项目进程中很多初始条件和要求会变化,scope creep可以是有利的,也可能有害。

练习:a football team
Project manager--coach
Key stakeholders--team owners, supporters, referee/officials
Project objective--to win the match
Deliverables--scoring goals
Milestones--half-time, full-time
Technical requirements--rules of game, dimensions of pitch, ball, goal posts
Limits and exclusions--pitch boundaries, 90 minutes
Reviews with customer--half-time, full-time, scoreboard
Scope creep--extra time, penalty shoot out

2.3 Establishing Project Priorities

(1)和之前提到的Project constraints有关,包括cost, time, performance,具体化到project priorities中是budget, schedule, scope。
(2)上级和客户往往什么都想要,但是作为project manager一定要清楚的知道那不可能,所以要不断了解上级和客户真正的需求,根据需求对项目之间的资源进行调配,调整priority。
(3)通常把上级和客户的真正需求归为三类:
constrain,必须达成的条件;
enhance,可以根据constrain来调整的条件,基于其他标准来改善;
accept,可以根据constrain来调整的条件,削弱标准

2.4 Creating the Work/Product/Process Breakdown Structure (WBS/PBS)

(1)work breakdown structure, product breakdown structure, process breakdown structure三者往往是overlap的,最常见的是WBS。
(2)WBS通常使用hierarchical map来管理total scope of work,这种hierarchy与milestone不同,前者是对工作的逻辑拆分,后者是时间线的拆分。
work package, the lowest level of the WBS. It is output-oriented and contains the project details.


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Sample WBS
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Sample work package

(3)Product BS通常使用hierarchical map来管理all the things,相比于WBS,PBS更关注实物,而不是流程和全局。


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Sample PBS

(4)Process BS更关注流程


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Sample PBS

2.4 Coding the WBS/PBS for the Information System

WBS/PBS coding system defines: Levels and elements of the WBS, Organisation elements, Work packages, Budget and cost information.


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Sample WBS coding

Coding system不是详尽列出所有工作,而是根据project scope归类,它关注what will redone, not how or when。

2.5 Integrating the WBS/PBS with the Organisation

(1)对project拆解后形成了归类的具体任务和全局规划,接下来要把任务分配给具体的执行人员。
Organizational Breakdown Structure (OBS): depicts how the firm is organised to discharge its work responsibility for a project, provides a framework to summarize organization work unit performance, identifies organization units responsible for work packages, ties the organisationl units to cost control accounts.


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Sample PBS with integrated OBS

(2)这个过程中不仅要分配任务给具体人员,还要同时确认具体人员可调动的资源。通常project costs包括effort, time, material, utilities consumed, opportunity forgone, resources, risks incurred。
Financial accounting是针对发生过的事件作出cost accounting。

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Sample cost accounting

(3)除了必要的资源调配和任务分工外,保证项目成功的关键是project communication plan。


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Sample communication plan

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