智慧树知到好好说话-言语交际与人际沟通答案 东方遇见西方 跨文化交际之旅

网课知到好好说话-言语交际与人际沟通单元测试章测验答案

第一章

1

【判断题】 (5分)

彼此理解是成功沟通的前提基础。A

A、对

B、错

2

【判断题】 (5分)

所有的问题都可以通过沟通进行解决。A

A、错

B、对

3

【判断题】 (5分)

“您介意降低音乐的播放声么？”是低权利话语。A

A、对

B、错

4

【单选题】 (10分)

作为沟通高手要有挑选恰当行为的能力，要根据情况挑选行为？请选出以下不是

挑选标准的方面？（  A   ）

A、看对象

B、看情境

C、看你的目的

D、看你对他人的认知

5

【单选题】 (10分)

“你的身高是高还是低”这个问句是言语沟通中容易引起误解的什么情况？B

A、模棱两可的语言

B、相对语言

C、抽象语言

D、静态评价

第二章

1

【判断题】 (5分)

符号是指一个社会全体成员共同约定的用来表示某种意义的记号或标记。

A、错

B、对

2

【判断题】 (5分)

每个人说话都带有许多个人的特点，因为言语具有个人性。

A、错

B、对

3

【判断题】 (5分)

语言就是人们所说的话的总和。

A、对

B、错

4

【判断题】 (5分)

一个人处在一定的社会位置，扮演一定的角色，社会的各个方面也会对他的“台

词”也提出相应的要求，认为他应该说什么样的台词，这可以称作交际中的“角

色期待”。

A、对

B、错

5

【单选题】 (5分)

（     ）认为，一个符号包括了两个不可分割的组成部份：能指和所指。 

A、美国的乔姆斯基

B、丹麦的叶斯柏森

C、英国的费斯

D、瑞士的索绪尔

第三章

1

【判断题】 (5分)

言语沟通中的赞美技巧之一是不能吝惜自己的赞美之词。别人做得好，说得有道

理，我们要毫不犹豫地给予赞扬。但是如果看到对方的错误和缺点，则应当对其

进行严厉的批评教育。

A、错

B、对

2

【判断题】 (5分)

言语问答中遇到不知道的问题不要盲目回答，应该坦率地面对自己的不足，不要

不懂装懂，以免闹出笑话。

A、对

B、错

3

【判断题】 (5分)

为了从一个生物人转变成社会人，人就需要与他人接触。

A、对

B、错

4

【判断题】 (5分)

我们大多数的基本生理需要与心理健康，也要依赖他人。

A、错

B、对

5

【判断题】 (5分)

次级关系中的人扮演多种角色，并把许多个人利益带了进来。

A、错

B、对

6

【单选题】 (10分)

本章我们学习了言语沟通的基本技巧，下面不是言语沟通的基本技巧的是

A、讲究策略

B、知人论世  

C、察言观色

D、友善合作

7

【单选题】 (10分)

人们的关系进入到（），主要考虑是否有兴趣进一步追求这段关系。

A、试验阶段

B、分化阶段

C、开始阶段

D、强化阶段

第四章

1

【判断题】 (5分)

女性喜欢通过共享的活动来创造和表达友谊中的亲密感。

A、对

B、错

2

【判断题】 (5分)

在朋友圈点赞或是评论，都是一种社会理毛行为。

A、错

B、对

3

【判断题】 (5分)

家庭成员也可以是没有生物学上的联系。

A、错

B、对

4

【判断题】 (5分)

依附理论认为孩子不会和家人发展出亲密的联系。

A、对

B、错

5

【判断题】 (5分)

家庭是一群相互依赖的个体相互作用、相互适应构成一个整体。

A、对

B、错

第五章

1

【判断题】 (5分)

即使是和工作无关的事，也要学会沟通。

A、对

B、错

2

【判断题】 (5分)

如果同事的做人做事令人心生不快，要无条件的包容一切。

A、错

B、对

3

【判断题】 (5分)

在职场中，一定要努力表现，不能让领导和同事不了解自己。

A、对

B、错

4

【单选题】 (10分)

对同事要学会包容，以下哪种做法是不符合这个原则的？

A、同事有错当面指出来

B、不要求同事都和我们自己一样

C、不要怨恨

D、不要吹毛求疵

5

【单选题】 (10分)

在与领导沟通之前要做什么？

A、分析沟通的过程

B、提高沟通的能力

C、明确沟通的目标

D、掌握沟通的要素

6

【单选题】 (10分)

工作中安排下属某项工作时要怎么做？

A、切勿命令，平等交流 

B、硬性安排，采取命令 

C、看下属愿不愿意接受任务

D、领导要你做你就做 

第六章

1

【判断题】 (5分)

一个好的开场白是成功的一半，它可以有效地抓住听众的兴趣，并且拉近与听众

的距离。

A、错

B、对

2

【判断题】 (5分)

孩子说：我要看电视。妈妈说：你还是先把暑假作业做了 。这个对话只是生活中

常见对话，不是谈判。

A、对

B、错

3

【单选题】 (10分)

演讲前的准备，在对题材的选择上应当做到

A、尽量选择一个无所不包的话题，可以吸引更多听众

B、缩小题材范围，并对题材进行深入思考

C、扩大题材范围，不断扩充丰富题材的资料

D、多做罗列式的讲解，力求演讲内容更加丰富

4

【单选题】 (10分)

做求职准备前应该做什么？

A、守株待兔，等职业上门

B、找准定位，梳理知识

C、做好打扮，提升外表  

D、让父母亲戚帮忙找工作

5

【单选题】 (10分)

职业的选择和个人发展有什么关联呢？

A、两者之间没有必然关系 

B、职业的选择影响个人的发展

C、个人的发展促进职业的选择

D、个人的发展影响职业的选择

 

 

 

 

网络选修课知到app东方遇见西方：跨文化交际之旅章节单元测试答案

1

【单选题】 (20分)

How many types of culture mentioned in this chapter?B

A、5

B、2

C、4

D、3

2

【单选题】 (20分)

Which kind of expression does not be included in immaterial aspects of culture?D

A、science

B、literature

C、principles of social organization 

D、art 

3

【单选题】 (20分)

Technology belongs to __A______?

A、material culture  

B、immaterial culture

C、science

D、None of them

4

【单选题】 (20分)

Eye contact shows competence in western cultures whereas, while Asian cultures find too much eye contact disrespectful. This fact illustrates one of five elements involved in communication process-----_____A___.

A、Context

B、Message 

C、Participants

D、Feedback

5

【单选题】 (20分)

A fragrant scent or a warm hug may contribute as much to meaning as what is seen or heard. This fact illustrates one of five elements involved in communication process-----____C____. 

A、Message

B、Participants

C、Channels

D、Feedback   

 

第二章

1

【单选题】 (20分)

What does paralanguage study?

A、Space

B、Gestures

C、Time

D、Vocal elements

2

【单选题】 (20分)

Deception is typically thought of as the intentional act of (B) information for certain communicative purposes

A、exaggerating

B、concealing 

C、altering

D、omitting

3

【单选题】 (20分)

How long should a person maintain eye contact with his or her audience while talking?

A、20%-30% of the time 

B、30%-40% of the time

C、60%-70% of the time 

D、50%-60% of the time

4

【单选题】 (20分)

If some people clench teeth or fists to show endurance or anger without saying anything, for what is the nonverbal cue used?

A、Substituting

B、Complementing

C、Regulating

D、Contradicting

5

【单选题】 (20分)

In which of the following cases is it okay to be five minutes late without having to offer much of an apology or explanation?

A、Family reunion 

B、Job interview

C、First date

D、Work

第三章

1

【单选题】 (20分)

Which of the following statements concerning handshaking is not right? 

A、In the United States, people usually give a soft handshake 

B、In Egypt handshake is softer, not as strong. 

C、In Canada, people usually give a short but rather firm handshake.

D、In Mexico, handshakes usually last a little longer.

2

【单选题】 (20分)

Which one of the following is not one of the three fundamental elements to build up intercultural communication competence proposed by Byram?

A、Knowledge

B、Skill

C、Strategy

D、Awareness 

3

【单选题】 (20分)

Which of the following is not included in the Developmental Model of Intercultural Sensitivity

A、Acceptance

B、Maximization

C、Denial

D、Defense

4

【单选题】 (20分)

When will the reverse culture shock take place?

A、When are first landed in the foreign country

B、When you return to your home culture after growing accustomed to the new one

C、Three months after you arrived at the foreign country

D、Immediately after you return to your home culture

5

【单选题】 (20分)

In which of the following countries, it is appropriate to use the ok sign as indication of strong approval or goodness?

A、U.S.

B、Turkey

C、Brazil

D、Russia

第四章

1

【单选题】 (20分)

Which of the following statements is TRUE of collectivism? 

A、Collectivist cultures are described as “I” cultures.

B、Collectivists tend to draw attention to themselves and express unique opinions.

C、Uniformity and conformity are stressed in collectivist cultures.

D、Members of collectivist cultures value open discussion of disagreement.

2

【单选题】 (20分)

 Which of the following statements is NOT true? 

A、Eastern collectivism is tied to Confucianism.

B、Culture shock may occur at the individualist-collectivist divide, but the gap can be divided.

C、Individualism can be traced to the philosophy of liberalism.

D、The basic social unit in collectivist cultures is the autonomous self.

3

【单选题】 (20分)

        deals with a society’s tolerance for uncertainty and ambiguity.

A、Power distance

B、Uncertainty avoidance

C、Cultural values

D、Cultural dimension

4

【单选题】 (20分)

In the          culture, the interest of the individual prevails over the interests of the group.

A、collectivism

B、masculinity

C、individualist

D、femininity

5

【单选题】 (20分)

Cultures in which less has to be said or written because more of the meaning is in the physical environment or already by people are         . 

A、indirect context

B、low context

C、high context

D、direct context

第五章

1

【单选题】 (20分)

In the initial stages of a negotiation, what would German business managers usually do?

A、Getting to know the individuals of the “opposing party” by socializing.

B、Ask numerous questions concerning technical details.

C、Get right down to the business.

D、Have a good drink.

2

【单选题】 (20分)

Which one is not one of the needs mentioned by Schultz?

A、inclusion      

B、control

C、affection

D、respect

3

【单选题】 (20分)

Find out the families of one of following countries which are collectivist families.

A、America

B、Britain

C、Korea

D、France

4

【单选题】 (20分)

In some countries, students feel comfortable in structured learning situations and are rewarded for accuracy in problem solving. Which dimension is this situation related to?

A、masculinity and femininity

B、individualism and collectivism

C、power distance

D、uncertainty avoidance

5

【判断题】 (20分)

Respect is a perception of the confidence we place in other people’s promises.

A、错

B、对

第六章

1

【单选题】 (20分)

The fact that people set their mind that all African Americans like to eat chicken is an example of  ________? 

A、discrimination

B、prejudice

C、stereotype

D、racism

2

【单选题】 (20分)

Which of the following is not a gender stereotype? 

A、Blonde equals to beauty.

B、Women can’t do as good of a job as a man.

C、Women aren't as smart as a man.

D、Guys are messy and unclean.

3

【单选题】 (20分)

The statement that women in Finland are paid lesser than their male counterparts in every field for doing the same job, is an example of ________ prejudice.

A、gender

B、national

C、age

D、racial 

4

【单选题】 (20分)

When an elder-care facility refuses to install Internet technology because of the belief that older people don't have the energy or ability to learn web navigation, they are acting upon ________ prejudice.

A、racial 

B、national

C、age

D、gender

5

【单选题】 (20分)

Which of the following statements is not an example statement of colorism?

A、An employer might run a thorough background check on an applicant of color, while accepting a job applicant from a prospective white employee with no additional documentation. 

B、For years in the black community, lighter skin was viewed as superior to darker skin

C、Anyone with skin color that was lighter than a brown paper lunch bag was welcomed into elite organizations in the black community.

D、In Asia, sales of skin whitening products remain sky high.

第七章

1

【单选题】 (20分)

Which of the following styles of clothing may not express the Indian cultural identity? 

A、Dhoti

B、Kimono

C、Kurta

D、Sari

2

【单选题】 (20分)

Which of the following can indicate people’s cultural identity?

A、Clothing

B、All of them

C、Language

D、Food 

3

【单选题】 (20分)

Which of the following statement concerned with cultural identity is wrong?

A、Cultural identity is bureaucratically or self-ascribed membership in a specific culture.

B、Cultural identity is the feeling of not belonging to a certain group.

C、Awareness of cultural identity is essential to effective cross-cultural communication.

D、Understanding and celebrating cultural identity can boost pride and self-esteem.

4

【单选题】 (20分)

In Jean S. Phinney’s Model of Ethnic Identity Development, cultural Identity is often developed through a three-stage process, which are ________. 

A、all of them

B、unexamined cultural identity

C、cultural identity achievement

D、cultural identity search 

5

【单选题】 (20分)

Which of the following examples of thoughts does not belong to unexamined cultural identity stage? 

A、“There are a lot of non-Japanese people around me, and it gets pretty confusing to try and decide who I am.”

B、“My parents tell me about where they lived, but what do I care? I've never lived there.”

C、“I don’t have a culture. I’m just an American”.

D、“Why do I have to learn who was the first black woman to do this or that? I’m just not too interested.” 

第八章

1

【单选题】 (20分)

In the tree-tiered concept of globalization, which one is the base and core?

A、financial globalization

B、political globalization

C、cultural globalization

D、economic globalization 

2

【单选题】 (20分)

Silk Road is an evidence of ________.

A、Environment protection

B、The spread of knowledge 

C、Immigration in ancient time

D、International trade

3

【单选题】 (20分)

The influence on the internal affairs of other countries is generally referred to as “________”.

A、hard power

B、multi-polarization

C、soft power

D、hedonism

4

【单选题】 (20分)

According to the content we’ve learnt, KungFu Panda is a typical example of “________”

A、homogenization

B、none of above

C、hybridization 

D、cultural imperialism

5

【单选题】 (20分)

Which one is not one of the ideas of “Global Citizenship”?

A、One’s identity goes beyond geography or political borders;

B、All the people in the world should love each other;

C、The human community on the earth is interdependent and whole

D、Humankind is essentially one;