Mind the Gap---商业即兴19

Mind the Gap:注意间隔


“Mindfulness” is a popular term in American business these days.However, I’ve found that there is a gap in defining this key business word. So just to make sure we are all on the same page, the definition we are going by is this:

如今,“正念”是美国商业中的一个流行名词。但是,我发现定义这个关键商业词存在一定的差距。因此,为了确保我们都在同一页上,我们要经过的定义是:

Mindfulness is a state of active, open attention on the present. When you’re mindful, you observe your thoughts and feelings from a distance, without judging them good or bad. Instead of letting your life pass you by, mindfulness means living in the moment and awakening to experience.

正念是当前积极,公开关注的状态。当您保持正念时,您可以远距离观察自己的想法和感觉,而不会判断它们的好坏。正念不是让您的生活流逝,而是意味着活在当下并唤醒经验。

The improvisational self-audit is the ability to recognize what you  are doing in real time. This means mindfulness plus awareness of language and action. With a self-audit you can make an intelligent decision to continue your behavior or change it to get the desired effect on the people you are hoping to influence. This involves making subtle changes in real time based on how you perceive your message is being received and interpreted. A self-audit is mindfulness on steroids.

即兴的自我审计是实时识别您所做的事情的能力。这意味着正念加上对语言和行动的意识。通过自我审核,您可以做出明智的决定,继续或改变自己的行为,从而对希望影响的人产生预期的效果。这涉及根据您对邮件的接收和解释方式的实时性进行细微的更改。自我审核是对类固醇的正念。

If you’re thinking through a problem on your own, the self-audit helps you consider whether you are properly focused and whether you are truly making progress rather than just letting yourself appear busy.If you’re addressing a coworker or a team, the self-audit gives you a chance to consider whether you are having the impact you want to have and what adjustment might be necessary. In interpersonal and group settings the self-audit is the moment in which you decide whether you are doing a good job of representing your brand by affecting your audience the way you desire.

如果您要自己思考问题,那么自我审核可以帮助您考虑自己是否专注于焦点以及是否真正在取得进展,而不仅仅是让自己显得忙碌。如果要与同事或团队打交道,通过自我审核,您可以考虑是否正在发挥想要的影响以及可能需要进行哪些调整。在人际和群体设置中,自我审核是您决定自己是否会通过按期望的方式影响受众来表现自己的品牌的良好时机。

The purpose of the self-audit is to strengthen the “muscles” needed to be aware of yourself, to be aware of how you are fitting into a situation, and to be aware of a team and how you are impacting that team. It’s about being mindful of how you lead and how you follow—how you affect people on a one-to-one basis and on a group basis. In that sense other people will always be the barometer in gauging the accuracy of your self-audit and how well you are projecting your brand. 

自我审计的目的是增强认识自己,了解自己如何适应情况,认识团队以及对团队的影响所需要的“肌肉”。这是要注意自己的领导方式和跟随方式-在一对一和小组的基础上如何影响他人。从这个意义上讲,其他人将永远是衡量自我审计准确性和品牌塑造水平的晴雨表。

In practice the first step in a self-audit—the first step to better branding adjustments in real time—is commitment. This implies commitment to being present in the moment, to putting yourself under a high-powered microscope for a brief time. If you are really aiming for authenticity, then honesty has to go hand in hand with this commitment. If a self-audit is going to work, it must be an honest attempt to see yourself in real time, and it must be an honest assessment of what you see.

在实践中,自我审核的第一步是实时进行更好的品牌调整的第一步。这意味着承诺会在当下出现,将自己置于高功率显微镜下一会儿。如果您真正的目标是真实性,那么诚实必须与这一承诺紧密结合。如果要进行自我审核,那必须是一次诚实的尝试,以便实时查看自己,也必须是对所见内容的诚实评估。

After mental awareness the next step is physical awareness. At a basic physical level a self-audit asks these questions:

Is my posture erect or slumped?

Do I look wide awake or about to pass out?

Am I making eye contact?

What is my facial expression? (Am I smiling?)

What’s my tone of voice like?

At what level is my personal energy?

Am I engaged by the person or people with whom I’m communicating?

有了意识之后,下一步就是身体意识。在基本的身体水平上,自我审核会问以下问题:

我的姿势是直立还是俯卧?

我看起来清醒还是快要昏倒了?

我在进行眼神交流吗?

我的表情是什么?

(我在微笑吗?)我的语气是怎样的?

我的个人能量在什么水平?

我是否与正在交流的人打交道?

It is said that of the messages we receive we understand 55 percent of a message from body language, 38 percent from tone of voice,and 7 percent from the actual content of words.3 What nonverbal messages are you embodying yourself and communicating to others?Every little element of our physical presence is an expression of something: our head gestures, body gestures, degree of eye contact, eye rolling, or eyebrow raising. Our breathing can be deep and relaxed or shallow and quick. Are you sighing or exhaling in a way that signifies exhaustion or frustration? Maybe the frustration is warranted. 

据说,在收到的信息中,我们从肢体语言中了解到55%的信息,从语音中了解了38%的信息,从单词的实际内容中了解了7%。3您正在体现什么非语言信息并与他人交流?我们身体存在的每一个小元素都是某种东西的表达:我们的头部手势,身体手势,眼神接触的程度,眼球滚动或抬起眉毛。我们的呼吸可以是深而放松的,也可以是浅而快的。您是用疲惫或沮丧的方式叹气或呼气吗?也许感到沮丧。

Maybe you are not just frustrated; you are also extremely tired. Neither of these states of mind has to be denied. The point of the self-audit is to be aware of what you’re doing, not necessarily to judge it. When you are aware of your actions, you can see how they affect others. This is where the power lies. To be aware of how your physical state impacts both your thinking and the messages received by those around you puts you in the position to make subtle changes along the way.

也许您不仅感到沮丧;你也很累。这些心理状态都不必否认。自我审核的目的是要知道自己在做什么,而不必判断。当您意识到自己的行为时,就可以看到它们如何影响他人。这就是力量所在。要了解您的身体状况如何影响您的思维和周围的人收到的信息,可以使您一路做出微妙的改变。

At a higher level of self-auditing there are additional questions to consider:

What is my word choice like?

What is my intonation (how am I delivering my message)?

Am I being clear and concise or overexplaining?

And the most important question of all: Am I affecting the audience the way I want to affect them?

And if not: What subtle adjustments can I make in real time to adapt and get the results I desire?

在更高级别的自我审核中,还需要考虑其他问题:

我的单词选择是什么样的?我的语调是什么(我如何传递信息)?

我是清晰,简洁还是过度解释?

最重要的问题是:我是否会以影响观众的方式影响观众?

如果不是,我可以实时进行哪些细微调整以适应并获得所需的结果?

The purpose of the self-audit is to understand what you are doing and  to recognize whether what you’re doing is increasing or decreasing the probability that you are affecting people around you the way you want. In short, it’s a moment of mindfulness centered on whether or not you are properly managing your brand.4 The self-awareness one achieves through a self-audit doesn’t necessarily lead to a list of dos and don’ts. Improv is about performing at the top of your intelligence in the moment, and whether onstage or in a business setting that moment must always be assessed and adjusted to.

自我审核的目的是了解您在做什么,并了解您在做什么,是否正在以您想要的方式增加或减少您影响周围的人的可能性。简而言之,这是一个正念的时刻,集中在您是否正确地管理自己的品牌上。4通过自我审核获得的自我意识并不一定会列出需要做和不应该做的事情。Improv是关于在当下发挥最高才能的,无论是在舞台上还是在商业环境中,都必须始终评估和调整这一时刻。

Generally if you have your arms crossed and are not participating in a meeting, that gives the signal that you’re closed off or in disagreement—judging. And if you’re looking out the window rather than at the person you are speaking to, that’s generally a signal that you are distracted by something. If you are texting while in the middle of a conversation, that gives the signal that whatever is being discussed or whomever you are talking with is not important enough to give yourundivided attention to. 

通常,如果您双臂交叉但不参加会议,则表明您已被关闭或存在分歧(判断)。而且,如果您是看着窗外而不是看着说话的人,那通常表示您被某些事情分散了注意力。如果您在对话过程中发短信,则表明正在讨论的内容或与之交谈的人并不重要,无法引起您的关注。

However, these physical clues don’t always mean the same thing. Perhaps the folded arms are a sign of relaxation that means you are open to the person you are speaking with. Maybe that window stare connotes reflection rather than distraction. Maybe the texting during a conversation is relevant to the conversation itself.Again, check your audience in real time; this is part of the self-audit.If your goal is to build rapport and connect with another person, then in your moment of self-audit it will be pretty clear whether that engagement is being accomplished. 

但是,这些物理线索并不总是意味着同一件事。双臂交叉也许是放松的标志,这意味着您对与之交谈的人保持开放的态度。窗外的凝视也许意味着反射而不是分散注意力。对话中的短信可能与对话本身有关。再次,请实时检查您的听众;如果您的目标是建立融洽的关系并与另一个人建立联系,那么在您进行自我审核的那一刻,将很清楚这种参与是否正在实现。

As soon as you become aware that all of your nonverbal communication is part of your brand and has an effect on people, it’s easy to see whether that effect is positive or whether it needs to be adjusted. Try it:

一旦您意识到所有非语言交流都是品牌的一部分并且对人们产生影响,就很容易看出这种影响是积极的还是需要调整的。尝试一下:

Have a brief interaction with one person in which you are selfauditing your behavior, language, and nonverbal communication with an outward eye on how the person is reacting to you. Take a deliberate moment to honestly assess how you are acting, reacting,and communicating, verbally and nonverbally, in real time, with the person across from you. Make subtle changes and observe how these actions affect the person.

与一个人进行简短的互动,您可以在其中自我评估自己的行为,语言和非语言交流,并外向地观察该人对您的反应。花一些时间认真地诚实地评估您与对面的人的言语和非言语行为,反应和交流方式。进行细微的更改,并观察这些行为如何影响人。

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