案列分析 p570a主机挂起处理报告

环境:oracle 11.2.0.1 +rac +AIX 6.1建立两套数据库

1          问题描述

2010年11月29日下午15点左右，p570a主机 telnet不进去，应用新建连接不成功，严重影响到业务，16点赶到用户现场，进行应急处理。

现把本次数据库应急故障处理、问题分析过程总结如下：

2          应急处理

通过hmc控制台，登录到p570a主机，输入任何命令都报内存不足，如下；

root@p570a:/> errpt|more

ksh: 0403-031 The fork function failed. There is not enough memory available.

ksh: 0403-031 The fork function failed. There is not enough memory available.

root@p570a:/> ps -ef | grep  LOCAL=NO|wc -l

ksh: 0403-031 The fork function failed. There is not enough memory available.

root@p570a:/> ls

ksh: 0403-031 The fork function failed. There is not enough memory available.

 

征求用户意见同意后，通过hmc控制台，重启p570a主机。

3          P570a故障分析

3.1    操作系统Errpt

p570a@root#errpt|more

IDENTIFIER TIMESTAMP  T C RESOURCE_NAME  DESCRIPTION

A6DF45AA   1129164210 I O RMCdaemon      The daemon is started.

EC0BCCD4   1129164110 T H ent1           ETHERNET DOWN

67145A39   1129163910 U S SYSDUMP        SYSTEM DUMP

F48137AC   1129163810 U O minidump       COMPRESSED MINIMAL DUMP

1104AA28   1129163810 T S SYSPROC        SYSTEM RESET INTERRUPT RECEIVED

9DBCFDEE   1129164110 T O errdemon       ERROR LOGGING TURNED ON

B6267342   1126235510 P H hdisk3         DISK OPERATION ERROR

B6267342   1125235510 P H hdisk3         DISK OPERATION ERROR

C5C09FFA   1125062110 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1125051010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

C5C09FFA   1124144010 P S SYSVMM         SOFTWARE PROGRAM ABNORMALLY TERMINATED

 

p570a@root#errpt -aj C5C09FFA |more

---------------------------------------------------------------------------

LABEL:          PGSP_KILL

IDENTIFIER:     C5C09FFA

 

Date/Time:       Thu Nov 25 06:21:13 BEIST 2010

Sequence Number: 99122

Machine Id:      00C6E9C54C00

Node Id:         p570a

Class:           S

Type:            PERM

WPAR:            Global

Resource Name:   SYSVMM         

 

Description

SOFTWARE PROGRAM ABNORMALLY TERMINATED

 

Probable Causes

SYSTEM RUNNING OUT OF PAGING SPACE

 

Failure Causes

INSUFFICIENT PAGING SPACE DEFINED FOR THE SYSTEM

PROGRAM USING EXCESSIVE AMOUNT OF PAGING SPACE

 

11月24号开始已经报没有足够的页面交换空间可以使用，可见物理内存早就用完。

3.2    数据库警告文件

alert_gzjb1.log从11月24号开始就有大量如下报错：

Wed Nov 24 22:36:15 2010

ORA-27302: failure occurred at: skgpspawn3

ORA-27301: OS failure message: Not enough space

ORA-27300: OS system dependent operation:fork failed with status: 12

Errors in file /oracle/app/oracle/diag/rdbms/gdjb/gdjb1/trace/gdjb1_psp0_352314.trc:

Process startup failed, error stack:

 

Thu Nov 25 02:56:24 2010

Process q000 died, see its trace file

Thu Nov 25 02:56:13 2010

ORA-27302: failure occurred at: skgpspawn3

ORA-27301: OS failure message: Not enough space

ORA-27300: OS system dependent operation:fork failed with status: 12

Errors in file /oracle/app/oracle/diag/rdbms/gdjb/gdjb1/trace/gdjb1_psp0_352314.trc:

Process startup failed, error stack:

 

Instance terminated by USER, pid = 144242

USER (ospid: 144242): terminating the instance due to error 443

Process LMHB died, see its trace file

ORA-27302: failure occurred at: skgpspawn3

ORA-27301: OS failure message: Not enough space

ORA-27300: OS system dependent operation:fork failed with status: 12

Errors in file /oracle/app/oracle/diag/rdbms/gdjb/gdjb1/trace/gdjb1_ora_144242.trc:

 

p570a节点数据库down机是由于物理内存和页面交换空间已经使用完，无法得到请求引起的。

 

3.3    Listener.log

 

TNS-12500: TNS：监听器未能启动专用的服务器进程

 TNS-12540: TNS：超出内部极限限制

  TNS-12560: TNS: 协议适配器错误

   TNS-00510: 超出内部极限限制

    IBM/AIX RISC System/6000 Error: 12: Not enough space

 

     监听日志也报无法请求外部连接错误。

3.4    检查物理内存和oracle内存参数

物理内存

p570a

AIX

System Model: IBM,9117-MMA

Machine Serial Number: 066E9C5

Processor Type: PowerPC_POWER6

Processor Implementation Mode: POWER 6

Processor Version: PV_6_Compat

Number Of Processors: 8

Processor Clock Speed: 3504 MHz

CPU Type: 64-bit

Kernel Type: 64-bit

LPAR Info: 1 06-6E9C5

Memory Size: 15232 MB

Good Memory Size: 15232 MB

Platform. Firmware level: EM350_038

Firmware Version: IBM,EM350_038

Console Login: enable

Auto Restart: true

Full Core: false

可以看出总物理内存为15G左右

 

数据库A

SQL> show sga

 

Total System Global Area 2137886720 bytes

Fixed Size                  2208496 bytes

Variable Size            1207962896 bytes

Database Buffers          922746880 bytes

Redo Buffers                4968448 bytes

SQL> show parameter sga

 

NAME                                 TYPE        VALUE

------------------------------------ ----------- ------------------------------

lock_sga                             boolean     FALSE

pre_page_sga                         boolean     FALSE

sga_max_size                         big integer 2G

sga_target                           big integer 2G

 

SQL> show parameter pga

 

NAME                                 TYPE        VALUE

------------------------------------ ----------- ------------------------------

pga_aggregate_target                 big integer 1G

 

SQL> show parameter instance_name

 

NAME                                 TYPE        VALUE

------------------------------------ ----------- ------------------------------

instance_name                        string      gd1

 

可以看出A数据库占用3G物理内存

 

数据库B

SQL> show sga

 

Total System Global Area 8551575552 bytes

Fixed Size                  2223904 bytes

Variable Size            1778385120 bytes

Database Buffers         6761218048 bytes

Redo Buffers                9748480 bytes

SQL> show parameter sga

NAME                                 TYPE     VALUE

lock_sga                             Boolean  FALSE

pre_page_sga                         Boolean  FALSE

sga_max_size                         big integer 8G

sga_target                           big integer 8G

SQL> show parameter instance_name

 

NAME                                 TYPE        VALUE

------------------------------------ ----------- ------------------------------

instance_name                        string      gd2

SQL> show parameter pga

 

NAME                                 TYPE             VALUE

pga_aggregate_target                 big integer       2G

 

 

可以看出B数据库占用10G物理内存,分配的值占用总内存较多。

 

 

 

 

4          总结及建议

4.1    故障原因分析

总物理内存15G，分配给两个数据库总共内存13G，只剩2G给操作系统使用，随着业务连接数增多或不释放等原因，很容易把物理内存和页面交换空间耗用完，导致数据库down机和主机挂起。

4.2    已采取措施和建议

1） gzcdc数据库oracle内存参数值设置过大，建议调整，跟开发商，用户商量后，将gzcdc数据库sga调整为5G,pga设置为1G,这样操作系统还剩余7G。

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