SSL Troubleshooting and Reference Guide - CAS User Manual - Apereo Wiki
Troubleshooting SSL Errors
This section contains the most often-cited SSL errors reported by the CAS server and CAS clients in typical CAS integration scenarios.
PKIX path building failed
Sep 28 , 2009 4 : 13 : 26 PM org.jasig.cas.client.validation.AbstractCasProtocolUrlBasedTicketValidator retrieveResponseFromServer
SEVERE: javax.net.ssl.SSLHandshakeException:
sun.security.validator.ValidatorException: PKIX path building failed:
sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
javax.net.ssl.SSLHandshakeException:
sun.security.validator.ValidatorException: PKIX path building failed:
sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(Unknown Source)
at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Unknown Source)
at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Unknown Source)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.serverCertificate(Unknown Source)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.processMessage(Unknown Source)
at com.sun.net.ssl.internal.ssl.Handshaker.processLoop(Unknown Source)
at com.sun.net.ssl.internal.ssl.Handshaker.process_record(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
at org.jasig.cas.client.validation.AbstractCasProtocolUrlBasedTicketValidator.retrieveResponseFromServer(AbstractCasProtocolUrlBasedTicketValidator.java: 35 )
at org.jasig.cas.client.validation.AbstractUrlBasedTicketValidator.validate(AbstractUrlBasedTicketValidator.java: 178 )
at org.jasig.cas.client.validation.AbstractTicketValidationFilter.doFilter(AbstractTicketValidationFilter.java: 132 )
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java: 235 )
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PKIX path building errors are by far the most common SSL errors reported on the [email protected] mailing list. The problem here is that the CAS client does not trust the certificate presented by the CAS server; most often this occurs because of using a self-signed certificate on the CAS server. To resolve this error, import the CAS server certificate into the system truststore of the CAS client. If the certificate is issued by your own PKI, it is better to import the root certificate of your PKI into the CAS client truststore. See Import Trusted Certificate for examples of importing a trusted certificate into a Java truststore.
If you have multiple java editions installed on your machine, make sure that your app / web server is pointing to the correct jdk/jre version (The one to which the certificate has been exported correctly) One common mistake that occurs while generating self-validated certifcates is that the java_home might be different than that used by the server (especially if it is run within an IDE like Eclipse or Websphere)
No subject alternative names present
javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No subject alternative names present
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In most cases this is a hostname/SSL certificate CN mismatch. This commonly happens when a self-signed certificate issued to localhost is placed on a machine that is accessed by IP address. It should be noted that generating a certificate with an IP address for a common name, e.g. CN=192.168.1.1,OU=Middleware,dc=vt,dc=edu, will not work in most cases where the client making the connection is Java. For example the Java CAS client will throw SSL errors on connecting to a CAS server secured with a certificate containing an IP address in the CN.
HTTPS hostname wrong
ava.lang.RuntimeException: java.io.IOException: HTTPS hostname wrong: should be
org.jasig.cas.client.validation.Saml11TicketValidator.retrieveResponseFromServer(Saml11TicketValidator.java: 203 )
org.jasig.cas.client.validation.AbstractUrlBasedTicketValidator.validate(AbstractUrlBasedTicketValidator.java: 185 )
org.jasig.cas.client.validation.AbstractTicketValidationFilter.doFilter(AbstractTicketValidationFilter.java: 132 )
org.jasig.cas.client.authentication.AuthenticationFilter.doFilter(AuthenticationFilter.java: 102 )
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The above error occurs most commonly when the CAS client ticket validator attempts to contact the CAS server and is presented a certificate whose CN does not match the fully-qualified host name of the CAS server. There are a few common root causes of this mismatch:
- CAS client misconfiguration (usually a bad serverName init param)
- Complex multi-tier server environment (e.g. clustered CAS server)
- Host name too broad for scope of wildcard certificate
It is also worth checking that the certificate your CAS server is using for SSL encryption matches the one the client is checking against. For example, if your CAS server's ticket validator URL is https://subdomain.correctdomain.com/
Wildcard Certificates
JSSE support for wildcard certificates is limited to hosts strictly in the same domain as the wildcard. For example, a certificate with CN= .vt.edu matches hosts *a.vt.edu and b.vt.edu, but not a.b.vt.edu.
unrecognized_name Error
javax.net.ssl.SSLProtocolException: handshake alert: unrecognized_name
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The above error occurs mainly in Oracle JDK 7 CAS Server installations. In JDK7, SNI (Server Name Indication) is enabled by default. When the HTTPD Server does not send the correct Server Name back, the JDK HTTP Connection refuses to connect and the exception stated above is thrown.
To fix the issue, you must ensure your HTTPD Server is sending back the correct hostname. E.g. in Apache HTTPD, you must set the ServerAlias in the SSL vhost:
ServerName your.ssl-server.name
ServerAlias your.ssl-server.name
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Alternatively, you can disable the SNI detection in JDK7, by adding this flag to the Java options of your CAS Servers' application server configuration:
-Djsse.enableSNIExtension= false
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Keystore/TrustStore Reference
Import Trusted Certificate
By default the Java system truststore is at $JAVA_HOME/jre/lib/security/cacerts. The certificate to be imported MUST be a DER-encoded file. If the contents of the certificate file are binary, it's likely DER-encoded; if the file begins with the text --- BEGIN CERTIFICATE---, it is PEM-encoded and needs to be converted to DER encoding. The following example demonstrates a conversion command using OpenSSL.
openssl x509 -in etc/pki/incommon-root-cert.pem -out tmp/incommon-root-cert.der -outform DER
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Once the certificate file is properly in the DER-encoded format, it may be imported using the keytool command.
keytool - import -keystore $JAVA_HOME/jre/lib/security/cacerts -file tmp/incommon-root-cert.der -alias incommon
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List Trusted Certificates
keytool -v -list -keystore $JAVA_HOME/jre/lib/security/cacerts
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Alternatives to Sun keytool Utility
- Portecle is a Java GUI tool that can handle all the keystore and certificate formats I've ever encountered. Very easy to use and recommended if you are uncomfortable with CLI tools.
- keystoreis a CLI tool that has a couple notable improvements on keytool:
- Support for both PEM and DER-encoded files.
- You can import a certificate/key pair directly into a keystore. (With keytool, keys never leave the keystore; you generate them, then a corresponding CSR, then import the matching certificate once it is issued.)
When All Else Fails
If you have read, understood, and tried all the troubleshooting tips on this page and continue to have problems, please perform an SSL trace and attach it to a posting to the [email protected] mailing list. An SSL trace is written to STDOUT when the following system property is set, javax.net.debug=ssl. An example follows of how to do this in the Tomcat servlet container.
# Uncomment the next 4 lines for custom SSL keystore
# used by all deployed applications
#KEYSTORE= "$HOME/path/to/custom.keystore"
#CATALINA_OPTS=$CATALINA_OPTS " -Djavax.net.ssl.keyStore=$KEYSTORE"
#CATALINA_OPTS=$CATALINA_OPTS " -Djavax.net.ssl.keyStoreType=BKS"
#CATALINA_OPTS=$CATALINA_OPTS " -Djavax.net.ssl.keyStorePassword=changeit"
# Uncomment the next 4 lines to allow custom SSL trust store
# used by all deployed applications
#TRUSTSTORE= "$HOME/path/to/custom.truststore"
#CATALINA_OPTS=$CATALINA_OPTS " -Djavax.net.ssl.trustStore=$TRUSTSTORE"
#CATALINA_OPTS=$CATALINA_OPTS " -Djavax.net.ssl.trustStoreType=BKS"
#CATALINA_OPTS=$CATALINA_OPTS " -Djavax.net.ssl.trustStorePassword=changeit"
# Uncomment the next line to print SSL debug trace in catalina.out
#CATALINA_OPTS=$CATALINA_OPTS " -Djavax.net.debug=ssl"
export CATALINA_OPTS
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