【跨境电商】用WhatsApp群发拯救购物车弃购问题

关键词:WhatsApp群发、弃购

几乎无穷无尽的产品选择和数百家企业争夺潜在客户的注意力,销售是一场战斗。您可能有一个有趣的演示文稿、优质的产品和一个非常流畅且无忧的购买渠道。与其他所有电子商务商店一样,您仍将面临的挑战之一是客户在最后阶段未完成购买。

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根据统计,平均而言,各种在线商业行业和各种设备的购物车弃购率约为 70%。也就是说,十分之七的人在将产品添加到购物车后可能无法完成购买。解决这个问题会让你在竞争中领先一步,更棒的是你会卖得更多。

WhatsApp群发消息是一种来提醒您的客户有关废弃的购物车并赢回他们向您购买很好的方式。为了能轻松快捷群发WhatsApp消息,首先使用 SaleSmartly 接入WhatsApp Business API,这样您不仅可以大批量群发WhatsApp购物车召回消息,同时设置智能营销自动化,并从战略上解决您的购物车弃购问题。https://www.salesmartly.com/?source=csdn-qg923 

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我们为您提供了一些 WhatsApp 废弃购物车英文版通知模板的现成示例。自定义它们,从中获得灵感或立即使用它们!

提供协助:

如果客户对尺寸表、材料或有关产品的一些更详细的细节有任何疑问或问题,他们可能不会完成购买。或者他们可能正在寻找类似的产品。提供帮助和帮助将是他们完成购买所需的一点点推动。这里有一些例子:

Template 1:

“Hi {Name}. We noticed that you haven’t completed your order. Feel free to reply with any query or to request our assistance. We will be happy to help.

Template 2:

“Hi there. We saw that your shopping cart was left unattended. Don’t hesitate to let us know if you are having any trouble completing the order. We will be happy to assist you. Click here to complete your order. ”

Template 3:

“Hello, {Name}! You are just one step away from buying our {Product}. If you are facing any difficulty in placing the order or have any queries related to the product, we are here to help you.”

发送友情提示:

有时您的买家会忘记他们将要购买的商品并留在购物车中。发送友好和个性化的提醒。温和友好的语气将具有吸引力,这意味着赢得该客户的机会更高。以下是您可以使用的一些此类模板:

Template 1:

“You almost forgot. But don’t worry. We are here to remind you about your product awaiting you in your shopping cart.”

Template 2:

“Hi {Name}! We believe you have not completed your purchase of {Product}.  Your cart is calling for you!”

Template 3:

“Hey, look what’s waiting for you in your cart. We think it’s time to get back to it.”

吸引信息

最终,您的客户永远不会忽视非常诱人的优惠或折扣。通过购物车中产品的限时优惠来吸引他们。这可以帮助那些一直在考虑您的产品的客户,真正下定决心并坚持下去。

Template 1:

“There are awesome products waiting in your cart. Get them now and get a 15% discount!”

Template 2:

“Hurray! Get 25% off on the product left in your shopping cart. Offer ends at midnight. What are you waiting for?!”

Template 3:

“Hey there. You left this {Product} in your cart. Use CODE to avail free shipping. Enjoy!”

营造紧迫感:

提醒您的客户您的产品可能不会永远保持库存,这有助于激励他们进行购买。

提醒客户有关库存有限或流行产品的情况,告知您售罄的速度,以便他们返回购物车。

Template 1:

“The product on your cart is selling out fast. Get to it before someone else steals the deal!”

Template 2:

“Hey {Name}. More than 30 people including you have the product in their shopping cart. Complete your purchase before it’s too late!”

Template 3:

“Hello. You have not completed your purchase and the product in your cart is selling out like cupcakes. Hurry up!”

社会证明

通过展示您以前的客户如何喜爱该特定产品的证据,您可以说服买家他们拥有正确的产品并且他们应该继续购买它们。

我们中几乎 80% 的人会相信像我们这样的其他人的建议。因此,让您的买家知道他们购物车中的产品有多受欢迎。以下是一些模板示例:

Template 1:

“Hi there. 257 happy customers have already bought the product in your cart and they loved it. What are you waiting for? Complete your purchase now!”

Template 2:

“Hey there. The product in your cart is popular among Students and Office goers. And we believe you will love it too. Wait no longer and go for it!”

Template 3:

“Hi. We are happy to tell you that your choice is excellent and that 78 other buyers guarantee this. Get to your shopping cart to seal the deal!”

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