亚马逊AWS 服务自动扣款9.15美元(63人民币)申请退款成功经历

查询入口

https://www.amazon.cn/gp/help/customer/contact-us%3FinitialIssue%3Dcos-us%26skip%3Dtrue%26ref%3Dxbs_from_us_cu#b
https://us-east-2.console.aws.amazon.com/console/home?region=us-east-2
https://console.aws.amazon.com/billing/home?#/account

反馈通道

https://console.aws.amazon.com/support/v1#/case/create?issueType=customer-service

经过

通过这里的上面地址拨打电话咨询了一下情况
拨打后需要提供邮编地址，我提前登录好了中文网，所以查看起来比较快，
对方说这服务他们也处理不了，让我拨打1010 0866才能取消 亚马逊的AWS web site.
服务，那么扣款原因是啥哈呢？看看邮件吧。

Greetings from Amazon Web Services, 
This e-mail confirms that your latest billing statement, for the account ending in ****5488, is available on the AWS web site. Your account will be charged the following: 
Total: $9.15 
You can see a complete break down of all charges on the Billing & Cost Management page located here: 

[https://cons ole.aws.amaz on.com/billi ng/home#/bil l?statementT imePeriod=15 35760000](https://console.aws.amazon.com/billing/home#/bill?statementTimePeriod=1535760000)

To protect your privacy, we can only communicate account information to the e-mail address on file for your account. 

Thank you for using Amazon Web Services. 

Sincerely, 

Amazon Web Services

To learn more about managing your AWS costs with Cost Allocation and Tagging, visit [http://docs. aws.amazon.c om/awsaccoun tbilling/lat est/aboutv2/ cost-alloc-t ags.html](http://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/cost-alloc-tags.html)

This message was produced and distributed by Amazon Web Services, Inc. and affiliates, 410 Terry Ave. North, Seattle, WA 98109-5210 .

AWS will not be bound by, and specifically objects to, any term, condition or other provision which is different from or in addition to the provisions of the AWS Customer Agreement or AWS Enterprise Agreement between AWS and you (whether or not it would materially alter such AWS Customer Agreement or AWS Enterprise Agreement) and which is submitted in any order, receipt, acceptance, confirmation, correspondence or otherwise, unless AWS specifically agrees to such provision in a written instrument signed by AWS. 

The AWS Customer Agreement was updated on May 14, 2018\. You can see more information about these changes at [https://aws. amazon.com/a greement/rec ent-changes/ .](https://aws.amazon.com/agreement/recent-changes/)

之前是国庆，所以之后我等了几天才继续打电话，打的依然是国内的电话，并不能解决问题，说不能退款，打了11分钟电话，她说外国人的消费观念就是这样的，就是让我承认现实，各种理由，最后我无奈关闭了aws账户，也关闭了信用卡的那个，结果发现关闭后再打开aws 发现了一个反馈退款记录入口，于是我打开推荐了一些说辞，说辞是通过百度翻译然后提交了，我并没有抱着能成功的希望去反馈的，所以特么说了一些过激的话，我现在都感觉有点不好意思。

申请关闭的图片

image.png

关闭之后的图片

image.png

查看交易记录入口查看扣款和退款的记录
https://console.aws.amazon.com/billing/home?#/paymenthistory/history?redirected

image.png

详细的提交记录

提交工单的回复记录

image.png

他回复的，一次成功了，不过我以为他不答应退款，我就又继续说了一些话。

image.png

我后面又说的一些无意义的话，实际上老外已经答应退款了

image.png

没想到外国客服找来了中文的翻译回复了不过里面的语句还是有点不通顺，我怀疑是用的谷歌翻译过来的。

image.png

取消信用卡绑定

登录英文网也就是www.amazon.com
点击account-your account- pay options->选择信用卡，选delete.