呼叫中心中间件-网关配置

介绍

支持给网关指定变量，设置网关的语音编码编码和主叫号码。网关配置编辑后，不能实时生效 ，需要执行sofia命令才可以生效，具体看SIP设置。有关系统方面问题请找博主，看他名字和他一起技术交流学习

配置

cti_gateway@domain 

1. key 网关名字
2. value 网关配置

{ "param": { "register": "true", "caller-id-in-from": "true", "realm": "180.76.224.191:35560", "from-user": "", "destination-prefix": "", "username": "mytrunk", "password": "mytrunk@ddt" }, "variables": { "sip_sticky_contact": "true" } }

• param 网关参数
  • realm 网关服务器IP
  • username 网关用户名
  • password 网关密码
  • register 是否需要注册
  • destination-prefix 报号前缀，呼叫时被叫号码之前添加这个前缀
  • from-user 对接IMS时需要，根据IMS要求填写,一般和username设置一样
  • from-domain 对接IMS时需要，根据IMS要求填写，一般和realm设置一样
  • caller-id-in-from sip信令from设置为主叫号码
  • extension extension parameter influence the contents of channel variable Caller-Destination-Number and destination_number. If it is blank, Caller-Destination-Number will always be set to gateway’s username. If it has a value, Caller-Destination-Number will always be set to this value. If it has value auto_to_user, Caller-Destination-Number will be populated with value ${sip_to_user} which means the real dialled number in case of an inbound call.
  • extension-in-contact Param “extension-in-contact” is used to force what the contact info will be in the registration. If you are having a problem with the default registering as gw+gateway_name@ip you can set this to true to use extension@ip. If extension is blank, it will use username@ip.
  • auth-username 认证用户名，如果认证用户名和用户名不一样时需要配置
  • retry-seconds this sets the number of seconds to retry the registration
  • expire-seconds 注册的过期时间，如果不设置，默认是 3600,建议设置60。
• variables 网关变量
  • absolute_codec_string 声音编码
  • p:caller_id_number 主叫号码
  • sip_sticky_contact 为了防止NAT环境出问题，都设置为true

网关的注册状态写入redis

cti.json

"gui": { /*网关信息推送到redis*/ "gateway": { "hash": "gateways", "channel": "", "list": "" } } `

网关注册信息会记录到哈希表gateways
key:网关名字
value:注册信息
没勾选注册的

{ "Event-Name": "CUSTOM", "Core-UUID": "651a086c-4d20-4749-96a4-3eb2cb866ec3", "FreeSWITCH-Hostname": "ai", "FreeSWITCH-Switchname": "ai", "FreeSWITCH-IPv4": "192.168.31.57", "FreeSWITCH-IPv6": "::1", "Event-Date-Local": "2022-04-07 23:19:29", "Event-Date-GMT": "Thu, 07 Apr 2022 15:19:29 GMT", "Event-Date-Timestamp": "1649344769167507", "Event-Calling-File": "sofia_reg.c", "Event-Calling-Function": "sofia_reg_add_gateway", "Event-Calling-Line-Number": "3740", "Event-Sequence": "92", "Event-Subclass": "sofia::gateway_add", "Gateway": "default", "profile-name": "external" } `

注册成功的

{ "Event-Name": "CUSTOM", "Core-UUID": "651a086c-4d20-4749-96a4-3eb2cb866ec3", "FreeSWITCH-Hostname": "ai", "FreeSWITCH-Switchname": "ai", "FreeSWITCH-IPv4": "192.168.31.57", "FreeSWITCH-IPv6": "::1", "Event-Date-Local": "2022-04-07 23:23:11", "Event-Date-GMT": "Thu, 07 Apr 2022 15:23:11 GMT", "Event-Date-Timestamp": "1649344991284944", "Event-Calling-File": "sofia_reg.c", "Event-Calling-Function": "sofia_reg_fire_custom_gateway_state_event", "Event-Calling-Line-Number": "156", "Event-Sequence": "680", "Event-Subclass": "sofia::gateway_state", "Gateway": "default", "State": "REGED", "Ping-Status": "UP", "Register-Network-IP": "49.235.127.246", "Register-Network-Port": "39468" } `