【工作总结】如何写What's New

学习之道在于总结，发现规律。

写What's new最难的部分是写它的第一句话，用一句简短话总结the new feature。我反复阅读Intune MDM产品中What's new的写法，发现它使用了以下两种写法。

• 从feature的角度写。通常当该feature (如新改进New UI或 New settings等）很难通过三言两语说清对核心读者的Benefit就只写提供什么new changes，或者，该feature达到的目的不是用户take action就能实现的，才选择此种方法。突出新Item的特性或是陈述新feature

  • Browser access automatically enabled during corporate Android enrollment (Noun + enabled)
  • Intune support for Android Enterprise corporate-owned devices with a work profile (N+support for + N) / Settings catalog support for Microsoft Defender for Endpoint on macOS (N support for N)
    • A support for B (phrase-form) vs B supports A (sentence-form)
  • Tenant support in Full Configuration. (Short form for Tenant is supported in Full Configuration)
  • Export option for Proactive remediations (N for N)
  • **New settings ** for iOS/iPadOS 14.5 devices and newer (new N for N)
  • Improvements for viewing managed apps status (N for N)
  • Changes for the Microsoft Tunnel Gateway (N for N)
  • Android Company Portal app and Intune app now include Portugal Portuguese support (N + V + N)
  • Support has ended for Restart remote action on Android Enterprise corporate-owned devices with a work profile ( Support has ended for + N)
  • New Microsoft Tunnel Gateway version (N)
  • Updated default license type for Apple VPP apps （V (updated) + N)
  • ** Updated** privacy screen in Company Portal for iOS
  • New iOS/iPadOS remote action lets you update the eSIM cellular plan (public preview) (N lets you V)

• 从用户操作的角度写。以核心读者（You) 为核心（通常为主语），该new feature可以让你直接完成哪些"以前"不能做的事，你可以直接通过很直接的界面操作，达到目的的。

  • Manage cookies and cross-site tracking in Safari on iOS/iPadOS devices ((you) Use x to V+N)
  • Use filters on Settings Catalog configuration profiles, and Risk Score and Threat Level compliance policy settings ((you) Use+N)
  • Use the EnrollmentProfileName property when creating a filter for Android Enterprise ((you) Use+N)

摘录自网文 How to Write Great Release Notes (摘录)

https://www.launchnotes.com/blog/how-to-write-great-product-release-notes-the-ultimate-guide

• A simple checklist such as:
  • What has changed?
  • Why has it changed?
  • How is the user impacted?
  • What does the user need to do now?
• Writing rules
  • Focus on the value to the customer
  • Keep them punchy
  • Use plain language