全球前十名CRM（客户关系管理）系统分享系列（一）

Salesforce（NO-FREE）

全球排名第一的Salesforce CRM 客户关系管理平台，实现的管理功能有：

•        管理潜在客户；
•        管理客户和销售详细信息；
•        定制化和自动化流程；
•       公司内部协作；
•       合同、订单、报价管理；
•       销售报表分析；

官网地址：www.salesforce.com

收费方式：依据提供不同的功能模块，对一个账号收取不同的费用，价格从（$25/人/月 ----$300/人/月).      

HubSpot CRM（FREE）

HubSpot 是一个潜在性成长平台。自2006年以来，HubSpot 的目标是：使世界无界限。今天，全球超过100个国家，64，500个用户在使用HubSpot's的激励软件，服务和支持改变他们吸引、鼓励和愉悦客户的方式。强大的免费CRM系统由市场集群、销售集群和服务集群构成。HubSpot提供给公司的工具，让它们变得更好。HubSpot CRM 是一切，你所需要的管理、追踪 和培育你的潜在商机和客户。 是的，它是100%免费，永远！！！

官网地址： www.hubsopt.com

Freshsales

Freshsales is a sales CRM software by Freshworks that makes it easy for businesses of all sizes to attract, manage, close, and nurture their leads. With a highly intuitive UI and a powerful feature set including built-in phone and email, AI-based lead scoring, visual deal pipeline, intelligent workflow automations, and customizable visual reports and dashboards, Freshsales gives businesses everything they need to manage and scale their sales without having to juggle multiple tools. Freshsales is GDPR compliant and has several GDPR specific features and enhancements. The Freshsales marketplace currently hosts over 75 apps that can be seamlessly integrated with it to enhance productivity. Some of the key features in Freshsales include: Built-in phone and email Two-way Email Sync AI-based lead scoring Workflow automation Visual sales pipeline iOS and Android Apps The built-in email with two-way email sync ensures that sales reps never have to leave the CRM to access their email inbox. Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can also create personalized sales campaigns using email templates. Insightful email metrics helps users understand which emails are performing well and which aren’t. Freshsales comes with a built-in phone powered by Freshcaller which enables direct calling with a simple click on a contact’s phone number. Users can set up buy local numbers, enable call recording, and set up IVRs in a matter of minutes. Users can also add notes, schedule tasks, as well as make appointments. The 360-degree view gives users in-depth customer insights on prospects allow users to plan relevant conversations and keep track of touchpoints using the activity timeline. Freshsales collects data and segments activities based on a contact’s behavior. Users can get perspective on leads with advanced lead scoring, and prioritize important follow-ups. The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. The drag and drop navigation enables users to move deals across the sales pipeline into any stage. Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshsales mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times.

官网地址：www.freshworks.com