NBU故障代码23：socket read failed的故障处理

故障：

服务器端：

1.unable to perform peer host name validation. curl error has occurred for peer name xxxx

2. socket read failed 23

 客户端：

nbcertcmd fails with "EXIT STATUS 26: client/server handshaking failed"

C:\Program Files\Veritas\NetBackup\bin>nbcertcmd -getCACertificate

nbcertcmd: The -getCACertificate operation failed for server .

EXIT STATUS 26: client/server handshaking failed

C:\Program Files\Veritas\NetBackup\bin>nbcertcmd -getCertificate

Request to get the certificate deployment level failed.

EXIT STATUS 26: client/server handshaking failed

原因：

"NetBackup Web Management Console" service is stopped，之后启动时报错“Error 1069: The Service did not start due to a logon failure",密码过期

解决方案：

更新NetBackup Web Management Console的密码

先更改nbwebsvc密码

  0) set WEBSVC_PASSWORD=

  1) C:\Windows\System32\sc.exe stop "NetBackup Web Management Console"

  2) \NetBackup\bin\admincmd\nbcertconfig -u -i

  3) \NetBackup\bin\admincmd\nbcertconfig -m

  4) \NetBackup\bin\admincmd\nbcertconfig -t -f

  5) \NetBackup\wmc\bin\install\configureWmc

  6) \NetBackup\wmc\bin\install\configureCerts

  7) \NetBackup\wmc\bin\install\setupWmc

停止服务，在服务里面更新nbwebsvc服务的登录密码 

  8) C:\Windows\System32\sc.exe start "NetBackup Web Management Console"

  9) \NetBackup\bin\nbcertcmd -getCACertificate

  10) \NetBackup\bin\nbcertcmd -getCertificate -force

      If the operation fails, perform the steps at "Create a token" section then return to this step.

  11) Remove the \NetBackup\var\global\vxss\nbcertservice\install_token file

参考链接如下：

https://www.veritas.com/support/en_US/article.100043900