华为 288H v5 阵列卡报错

There are offline or missing virtual drives with preserved cache 报错解决

Device Manager中RAID控制卡状态显示Not Healthy

问题描述

如图1所示,进入“Device Manager”界面后,显示“Some drivers are not healthy”。

图1 状态显示

华为 288H v5 阵列卡报错_第1张图片

处理方法
  1. 选择“Some drivers are not healthy”。

    进入健康状态查询界面,如图2所示。

    图2 健康状态查询界面华为 288H v5 阵列卡报错_第2张图片

  2. 选择“Repair the whole platform”,并按“Enter”。

    进入“Driver Healthy Protocol Utility”界面,如图3所示。

    图3 “Driver Healthy Protocol Utility”界面华为 288H v5 阵列卡报错_第3张图片

  3. 查看图3的打印信息。

    • 显示“The following VDs have missing disks. ”=> 请参见The following VDs have missing disks。
    • 显示“There are offline or missing virtual drives with preserved cache.” => 请参见There are offline or missing virtual drives with preserved cache
    • 显示“Some configured disks have been removed from your system”=> 请参见Some configured disks have been removed from your system。
    • 显示“Memory/battery problems were detected / Unexpected power-loss occurred”=> 请参见Memory/battery problems were detected。
    • 显示“Number of disks exceeded the maximum supported count of 32 disks”=> 请参见Number of disks exceeded the maximum supported count of 32 disks。
    • 显示“All of the disks from your previous configuration are gone”=> 请参见All of disks from your previous configuration are gone

      处理阵列卡告警-There are offline or missing virtual drives with preserved cache

    • 问题描述

      如图1所示,进入“Driver Healthy Protocol Utility”界面后,显示“There are offline or missing virtual drives with preserved cache”。

      图1 状态显示华为 288H v5 阵列卡报错_第4张图片

    • 处理方法
    • 在图1中选择“Enter Your Input Here”并按“Enter”。

      弹出输入框,如图2所示。

      图2 内容输入界面
      华为 288H v5 阵列卡报错_第5张图片

    • 输入任意内容,选择“Ok”并按“Enter”。
    • 提示Critical Message handling completed. Please exit。

    • 按“Esc”键返回到“Device Manager”界面,如图3所示。

      图3 “Device Manager”界面华为 288H v5 阵列卡报错_第6张图片

    • 选择“AVAGO MegaRAID driver Health Protocol Utility”并按“Enter”。

      进入“Configuration Utility”界面,如图4所示。

      图4 “Configuration Utility”界面华为 288H v5 阵列卡报错_第7张图片

    • 选择“Discard Preserved Cache”并按“Enter”。

      弹出操作确认对话框,如图5所示。

      图5 操作确认对话框华为 288H v5 阵列卡报错_第8张图片

    • 选择“Confirm”并按“Enter”。
    • 选择“Yes”并按“Enter”。

      提示“The operation has been performed successfully”。

    • 选择“OK”并按“Enter”。
    • 重启服务器,进入“Device Manager”界面,检查界面是否显示“The platform is healthy”。

      具体详情可参照https://support.xfusion.com/support/#/zh/docOnline/EDOC1000163568

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