Siebel Error: Unable to find definition for component CommOutboundMgr. (SBL-SRQ-0013)

Issue:

When you submit a Communication Request to Account Contacts, you may got following error message.

 

Error:

Unable to find definition for component CommOutboundMgr. (SBL-SRQ-0013)

Siebel Error: Unable to find definition for component CommOutboundMgr. (SBL-SRQ-0013)_第1张图片

 

Reason:

This error is happened due to you might did not syn Communications Outbound Manager after enable CommOutboundMgr.

 

Solution:

  1. Go to Admin-Server Configuration -> synchronize
  2. Click 'synchronize' button
  3. Try again, issue should be gone.

 

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