nagios插件之查询坐席使用情况
1、根据temp_Inbound.txt文件找出最大值
2、坐席状态有个Wer Server接口，将数据GET下来后再拆分
vi check_agent_status.c
#include <stdio.h>
#include <stdlib.h>
#include <sys/types.h> /* See NOTES */
#include <sys/socket.h>
#include <unistd.h>
#include <string.h>
#include <time.h>
#include <netinet/in.h>
#include <netinet/ip.h> /* superset of previous */
#include <sys/select.h>
#define OK 0
#define WARNING 1
#define CRITICAL 2
#define UNKNOWN 3
#define LEN 1023
#define LOG_FILE "/home/craft/check_log/temp_InBound.txt"
int exitstatus=OK;
char *exit_status[4]={"OK","WARNING","CRITICAL","UNKNOWN"};
char status_information[LEN];
char performance_data[LEN];
char url_status_information[LEN];
char url_performance_data[LEN];
//#define LEN 1024
#define HIS_PORT 80
#define HIS_IPADDR "10.127.2.135"
// ICall_English
char ICall_English_staff[LEN];
char ICall_English_available[LEN];
char ICall_English_waiting[LEN];
// ICall_Chinese
char ICall_Chinese_staff[LEN];
char ICall_Chinese_available[LEN];
char ICall_Chinese_waiting[LEN];
// ICall_All
char ICall_All_staff[LEN];
char ICall_All_available[LEN];
char ICall_All_waiting[LEN];
int check_InBound_file() {
FILE *fp;
int ret;
int fd;
char *p,*str;
char readbuf[LEN];
int m,n;
int max=0;
int Outbound_max=0;
int InBound_max=0;
int i=0,j=0,k=0;
char *temp;
char *date[LEN];
char *InBound[LEN];
char *Outbound[LEN];
struct tm *tm_p;
time_t timep;
char year[LEN];
char new_filename[LEN];
char Outbound_filename[LEN];
fp=fopen(LOG_FILE,"r+");
if(fp==NULL) {
fprintf(stderr,"fopen() error. ");
exitstatus=CRITICAL;
printf("%s: - %s | %s\n",exit_status[exitstatus],status_information,performance_data);
return exitstatus;
}
fd=fileno(fp);
ret=lockf(fd,F_LOCK,0);
if(ret==-1) {
perror("lockf() F_LOCK");
exit(-1);
}
else {
timep=time(NULL);
tm_p=localtime(&timep);
// printf("%s\n",new_filename);
//
// printf("%s\n",Outbound_filename);
sprintf(year,"%d",1900+tm_p->tm_year);
// printf("year=%s\n",year);
while(fgets(readbuf,LEN,fp)!=NULL) {
// if(strstr(readbuf,"2013")) {
if(strstr(readbuf,year)) {
// for(p=strtok(readbuf," \n");p;p=strtok(NULL," \n"))
// str=p;
temp=(char *)malloc(128);
// m=strlen(readbuf);
readbuf[strlen(readbuf)-1]='\0';
strcpy(temp,readbuf);
date[i++]=temp;
}
else if(strstr(readbuf,"InBound")) {
for(p=strtok(readbuf," \n");p;p=strtok(NULL," \n"))
str=p;
temp=(char *)malloc(128);
strcpy(temp,str);
InBound[j++]=temp;
}
else if(strstr(readbuf,"Outbound")) {
for(p=strtok(readbuf," \n");p;p=strtok(NULL," \n"))
str=p;
temp=(char *)malloc(128);
strcpy(temp,str);
Outbound[k++]=temp;
}
}
}
// unlink file
ret=unlink(LOG_FILE);
if(ret==-1) {
perror("unlink()");
}
// unlock
ret=lockf(fd,F_ULOCK,0);
if(ret==-1) {
perror("lockf() F_ULOCK");
exit(-1);
}
ret=fclose(fp);
if(ret==EOF) {
fprintf(stderr,"fclose() error.\n");
exit(-1);
}
// printf("i=%d\n",i);
// for(n=0;n<i;n++)
// printf("%s,%s,%s\n",date[n],InBound[n],Outbound[n]);
//----------------------------------------
// printf("max=%d\n",max);
for(n=0;n<i;n++) {
if(atoi(Outbound[n])>=max) {
max=atoi(Outbound[n]);
m=i;
}
}
// printf("m=%d\n",m);
// printf("max=%d\n",max);
for(n=0;n<i;n++) {
if(atoi(Outbound[n])==max) {
// printf("%s,InBound=%s,Outbound=%s\n",date[n],InBound[n],Outbound[n]);
if(atoi(InBound[n])>=InBound_max) {
Outbound_max=n;
InBound_max=atoi(InBound[n]);
}
}
}
sprintf(status_information,"Current InBound=%s, Outbound=%s, Waiting=%d",InBound[Outbound_max],Outbound[Outbound_max],atoi(InBound[Outbound_max])-atoi(Outbound[Outbound_max]));
// printf("status_information=%s\n",status_information);
sprintf(performance_data,"InBound=%s;;;; Outbound=%s;;;; Waiting=%d;;;;",InBound[Outbound_max],Outbound[Outbound_max],atoi(InBound[Outbound_max])-atoi(Outbound[Outbound_max]));
// printf("performance_data=%s\n",performance_data);
//
// printf("%s: %s | %s\n",exit_status[exitstatus],status_information,performance_data);
return 0;
}
int get_url(char url_request[LEN],char url_response[LEN]) {
int ret,i;
char readbuf[LEN];
int mark=0;
char *p,*str;
fd_set rfds;
struct timeval time;
int sd;
struct sockaddr_in his_end;
// printf("------------------------------\n");
// printf("%s\n",url_request);
sd=socket(AF_INET,SOCK_STREAM,0);
if(sd==-1) {
fprintf(stderr,"socket error.\n");
exit(-1);
}
his_end.sin_family=AF_INET;
his_end.sin_port=htons(HIS_PORT);
his_end.sin_addr.s_addr=inet_addr(HIS_IPADDR);
ret=connect(sd,(struct sockaddr *)&his_end,sizeof(his_end));
if(ret==-1) {
perror("connect()");
exit(-1);
}
//send data
ret=write(sd,url_request,strlen(url_request));
if(ret<0) {
perror("write() error");
exit(-1);
}
else {
// printf("client write %d bytes .\n",ret);
}
while(1) {
FD_ZERO(&rfds);
FD_SET(sd,&rfds);
time.tv_sec=1;
time.tv_usec=0;
ret=select(sd+1,&rfds,NULL,NULL,&time);
if(ret<0) {
fprintf(stderr,"select() error.\n");
return -1;
}
if(ret>0) {
memset(readbuf,0,LEN);
ret=read(sd,readbuf,LEN);
if(ret==0){
close(sd);
return -1;
}
// printf("%s\n",readbuf);
// printf("--------------------\n");
/*
for(p=strtok(readbuf,"^M$\r\n");p;p=strtok(NULL,"^M$\r\n")) {
if(mark==13)
*/
for(p=strtok(readbuf,"\r\n");p;p=strtok(NULL,"\r\n")) {
if(mark==10)
break;
str=p;
mark++;
}
// printf("%s\n",str);
strcpy(url_response,str);
break;
}
}
ret=close(sd);
if(ret==-1) {
fprintf(stderr,"close() error.\n");
}
return 0;
}
int parse_url(char get_url_respons[LEN]) {
int mark=0;
char *p,*str;
char GetRealTimeInfo[LEN];
if(strstr(get_url_respons,"RealTimeInfo")) {
for(p=strtok(get_url_respons," ");p;p=strtok(NULL," ")) {
// printf("----------%s\n",get_url_respons);
str=p;
mark++;
// ICall_English
if(mark==5) {
sscanf(str,"waiting=\"%s\"",ICall_English_waiting);
ICall_English_waiting[strlen(ICall_English_waiting)-1]='\0';
// printf("ICall_English_waiting=%s\n",ICall_English_waiting);
}
else if(mark==7) {
sscanf(str,"staff=\"%s\"",ICall_English_staff);
ICall_English_staff[strlen(ICall_English_staff)-1]='\0';
// printf("ICall_English_staff=%s\n",ICall_English_staff);
}
else if(mark==8) {
sscanf(str,"available=\"%s\"",ICall_English_available);
ICall_English_available[strlen(ICall_English_available)-1]='\0';
// printf("ICall_English_available=%s\n",ICall_English_available);
}
// ICall_Chinese
else if(mark==15) {
sscanf(str,"waiting=\"%s\"",ICall_Chinese_waiting);
ICall_Chinese_waiting[strlen(ICall_Chinese_waiting)-1]='\0';
// printf("ICall_Chinese_waiting=%s\n",ICall_Chinese_waiting);
}
else if(mark==17) {
sscanf(str,"staff=\"%s\"",ICall_Chinese_staff);
ICall_Chinese_staff[strlen(ICall_Chinese_staff)-1]='\0';
// printf("ICall_Chinese_staff=%s\n",ICall_Chinese_staff);
}
else if(mark==18) {
sscanf(str,"available=\"%s\"",ICall_Chinese_available);
ICall_Chinese_available[strlen(ICall_Chinese_available)-1]='\0';
// printf("ICall_Chinese_available=%s\n",ICall_Chinese_available);
}
// ICall_All
else if(mark==25) {
sscanf(str,"waiting=\"%s\"",ICall_All_waiting);
ICall_All_waiting[strlen(ICall_All_waiting)-1]='\0';
// printf("ICall_All_waiting=%s\n",ICall_All_waiting);
}
else if(mark==27) {
sscanf(str,"staff=\"%s\"",ICall_All_staff);
ICall_All_staff[strlen(ICall_All_staff)-1]='\0';
// printf("ICall_All_staff=%s\n",ICall_All_staff);
}
else if(mark==28) {
sscanf(str,"available=\"%s\"",ICall_All_available);
ICall_All_available[strlen(ICall_All_available)-1]='\0';
// printf("ICall_All_available=%s\n",ICall_All_available);
break;
}
}
}
// printf("---------------------------------------------\n");
// sprintf(url_status_information,"Current ICall_English_staff=%s, ICall_English_available=%s, ICall_English_waiting=%s, ICall_Chinese_staff=%s, ICall_Chinese_available=%s, ICall_Chinese_waiting=%s, ICall_All_staff=%s, ICall_All_available=%s, ICall_All_waiting=%s",ICall_English_staff, ICall_English_available, ICall_English_waiting, ICall_Chinese_staff, ICall_Chinese_available, ICall_Chinese_waiting, ICall_All_staff, ICall_All_available, ICall_All_waiting);
//
// sprintf(url_status_information,", ICall_English_staff=%s, ICall_English_available=%s, ICall_English_waiting=%s, ICall_Chinese_staff=%s, ICall_Chinese_available=%s, ICall_Chinese_waiting=%s, ICall_All_staff=%s, ICall_All_available=%s, ICall_All_waiting=%s",ICall_English_staff, ICall_English_available, ICall_English_waiting, ICall_Chinese_staff, ICall_Chinese_available, ICall_Chinese_waiting, ICall_All_staff, ICall_All_available, ICall_All_waiting);
sprintf(url_status_information,", I_English_staff=%s, I_English_available=%s, I_English_waiting=%s, I_Chinese_staff=%s, I_Chinese_available=%s, I_Chinese_waiting=%s, I_All_staff=%s, I_All_available=%s, I_All_waiting=%s",ICall_English_staff, ICall_English_available, ICall_English_waiting, ICall_Chinese_staff, ICall_Chinese_available, ICall_Chinese_waiting, ICall_All_staff, ICall_All_available, ICall_All_waiting);
// printf("status_information=%s\n",status_information);
// sprintf(url_performance_data,"ICall_English_staff=%s;;;; ICall_English_available=%s;;;; ICall_English_waiting=%s;;;; ICall_Chinese_staff=%s;;;; ICall_Chinese_available=%s;;;; ICall_Chinese_waiting=%s;;;; ICall_All_staff=%s;;;; ICall_All_available=%s;;;; ICall_All_waiting=%s;;;;",ICall_English_staff, ICall_English_available, ICall_English_waiting, ICall_Chinese_staff, ICall_Chinese_available, ICall_All_staff, ICall_All_available, ICall_All_waiting);
sprintf(url_performance_data," ICall_English_staff=%s;;;; ICall_English_available=%s;;;; ICall_English_waiting=%s;;;; ICall_Chinese_staff=%s;;;; ICall_Chinese_available=%s;;;; ICall_Chinese_waiting=%s;;;; ICall_All_staff=%s;;;; ICall_All_available=%s;;;; ICall_All_waiting=%s;;;;",ICall_English_staff, ICall_English_available, ICall_English_waiting, ICall_Chinese_staff, ICall_Chinese_available, ICall_Chinese_waiting, ICall_All_staff, ICall_All_available, ICall_All_waiting);
// printf("performance_data=%s\n",performance_data);
//
// printf("%s: %s | %s\n",exit_status[exitstatus],url_status_information,url_performance_data);
return 0;
}
int main(int argc, char *argv[]) {
int ret,i;
char http_get_url_request[LEN];
char http_get_url_response[LEN];
//prepare date
memset(http_get_url_request,0,LEN);
strcat(http_get_url_request,"GET /ccinterface/Service.asmx/GetRealTimeInfo?queueid= HTTP/1.1\n");
strcat(http_get_url_request,"Host: 10.127.2.123\n\r\n");
// printf("request=%s",http_get_url_request);
ret=check_InBound_file();
if(ret!=0) {
fprintf(stderr,"check_file() error.\n");
}
ret=get_url(http_get_url_request,http_get_url_response);
if(ret!=0) {
fprintf(stderr,"get_url() error.\n");
}
// printf("response=%s\n",http_get_url_response);
ret=parse_url(http_get_url_response);
if(ret!=0) {
fprintf(stderr,"parse_url() error.\n");
}
// printf("=======================================================================================================\n");
strcat(status_information,url_status_information);
strcat(performance_data,url_performance_data);
printf("%s: %s | %s\n",exit_status[exitstatus],status_information,performance_data);
return exitstatus;
}
生成temp_Inbound.txt文件
vi check_listcalls.c
#include <stdio.h> #include <stdlib.h> #include <string.h> #include <time.h> #include <sys/types.h> #include <sys/stat.h> #include <fcntl.h> #include <unistd.h> #define LEN 1023 #define LOG_FILE "/home/craft/check_log/temp_InBound.txt" #define SENDMAIL "/usr/local/bin/sendEmail -f [email protected] -t [email protected] [email protected] [email protected] -s 10.127.3.100 -u vp_sesin_er -xu bmw-alarm -xp 123456 -m " //#define SENDMAIL "/usr/local/bin/sendEmail -f [email protected] -t [email protected] [email protected] -s 10.127.3.100 -u vp_sesin_er -xu bmw-alarm -xp 123456 -m " // void safe_sleep(unsigned int sec) { while(sec=sleep(sec)); } void become_daemon() { //-- pid_t pid; int fd; pid=fork(); if(pid==-1) { perror("fork()"); exit(-1); } if(pid!=0) exit(0); else { fd=open("/dev/null",O_RDONLY); if(fd==-1) { perror("open()"); } else { close(STDIN_FILENO); dup(fd); close(fd); } fd=open("/dev/null",O_WRONLY); if(fd==-1) { perror("open()"); } else { close(STDOUT_FILENO); dup(fd); close(STDERR_FILENO); dup(fd); close(fd); } setsid(); chdir("/"); } //-- } int main(void) { FILE *fp,*fp_temp; FILE *fp_call_file; char listcalls[LEN]; char *p,*str; char readbuf[LEN]; char call_filename[LEN]; int InBound; int Outbound; char send_mail_cmd[LEN]; int ret; int fd; time_t timep; struct tm *t1; char nowtime[128]; char hostname[128]; // backend process become_daemon(); while(1) { InBound=0; Outbound=0; fp_temp=fopen(LOG_FILE,"a"); if(fp_temp==NULL) { perror("fopen()"); exit(-1); } fd=fileno(fp_temp); ret=lockf(fd,F_LOCK,0); if(ret==-1) { fprintf(stderr,"flock() error.\n"); exit(-1); } else { ret=gethostname(hostname,sizeof(hostname)); if(ret==-1) { fprintf(stderr,"gethostname() error.\n"); exit(-1); } timep=time(NULL); t1=localtime(&timep); sprintf(nowtime,"%d-%02d-%02d-%02d-%02d-%02d",1900+t1->tm_year,(1+t1->tm_mon),t1->tm_mday,t1->tm_hour,t1->tm_min,t1->tm_sec); sprintf(call_filename,"/home/craft/check_log/vp_InBound_log.txt-%d-%02d-%02d",1900+t1->tm_year,1+t1->tm_mon,t1->tm_mday); fp_call_file=fopen(call_filename,"a"); if(fp_call_file==NULL) { perror("fopen()"); exit(-1); } // sprintf(cmd,"%s","cat 1.log"); sprintf(listcalls,"%s","/opt/Avaya/VoicePortal/MPP/bin/listcalls.php"); fp=popen(listcalls,"r"); if(fp!=NULL) { while(fgets(readbuf,1023,fp)!=NULL) { // printf("%s",readbuf); if(strstr(readbuf,"InBound") && strstr(readbuf,"sipcall")) { InBound++; } if(strstr(readbuf,"Outbound") && strstr(readbuf,"sipcall")) { Outbound++; } } } else { perror("popen()"); exit(-1); } ret=pclose(fp); if(ret==-1) { perror("pclose()"); } fprintf(fp_temp,"%s\n",nowtime); fprintf(fp_call_file,"%s\n",nowtime); fprintf(fp_temp,"hostname=%s\n",hostname); fprintf(fp_call_file,"hostname=%s\n",hostname); fprintf(fp_temp,"InBound number is %d\n",InBound); fprintf(fp_call_file,"InBound number is %d\n",InBound); printf("InBound number is %d\n",InBound); // fprintf(fp_temp,"call number is %.1f\n",(float)call_number/(float)2); // fprintf(fp_temp,"call number is %d\n",call_number/2); // fprintf(fp_call_file,"call number is %d\n",call_number/2); fprintf(fp_temp,"Outbound number is %d\n",Outbound); fprintf(fp_call_file,"Outbound number is %d\n",Outbound); printf("Outbound number is %d\n",Outbound); if(InBound>=40) { sprintf(send_mail_cmd,"%s \"%s %d !\"",SENDMAIL,"Warn,VP(144) In-Bound number is",InBound); fprintf(fp_temp,"%s\n",send_mail_cmd); fprintf(fp_call_file,"%s\n",send_mail_cmd); system(send_mail_cmd); } if(Outbound>=50) { sprintf(send_mail_cmd,"%s \"%s %d !\"",SENDMAIL,"Warn,VP(144) Out-bound number is",Outbound); fprintf(fp_temp,"%s\n",send_mail_cmd); fprintf(fp_call_file,"%s\n",send_mail_cmd); system(send_mail_cmd); } fprintf(fp_temp,"-------------------------------\n"); fprintf(fp_call_file,"-------------------------------\n"); } ret=lockf(fd,F_ULOCK,0); if(ret==-1) { perror("lockf() F_ULOCK"); } ret=fclose(fp_temp); if(ret==EOF) { fprintf(stderr,"fclose() error.\n"); exit(-1); } ret=fclose(fp_call_file); if(ret==EOF) { fprintf(stderr,"fclose() error.\n"); exit(-1); } safe_sleep(5); } exit(0); }