How To Diagnose And Troubleshoot Import Or Datapump Import Hung Scenarios [ID 795034.1]

How To Diagnose And Troubleshoot Import Or Datapump Import Hung Scenarios [ID 795034.1]
	Modified 10-JUN-2009Type HOWTOStatus PUBLISHED

In this Document
Goal
Solution

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Applies to:

Oracle Server - Enterprise Edition - Version: 9.2.0.1 to 11.1.0.7
Information in this document applies to any platform.

Goal

This article discusses theimport hung (hanging) scenario and the method to diagnose and troubleshootsuch issues.

Please make a note that this article is applicable only to import or datapump importhanging issue and not to the entire databasehanging case.

The example given in this article demonstrates import was waiting for a particular session which was blocking the import activity and killing that session helped resolving the issue.

Solution

( The entire action plan below should be executed as "sysdba" )

A) Please make sure that this is the import (datapump import ) hanging scenario ( Entire database is "not" hanging).

Also make sure that you are able to connect to the database using SQLPLUS ( as sysdba )

B)

i) Make sure DBA_REGISTRY is clean i.e. all the components are valid.
SELECT COMP_NAME , VERSION , STATUS FROM DBA_REGISTRY;

ii) Make sure there are "no" invalid objects in this database.
SELECT COUNT(*) FROM DBA_OBJECTS WHERE STATUS='INVALID';

iii) Please execute utlrp script in ORACLE_HOME/rdbms/admin to compile all invalid objects and make them valid.

C) Check if the same export dump file can be imported on source database itself or other database such as test or not.

D) For IMPDP ( Datapump Import ) , check if ACCESS_METHOD=DIRECT_PATH works or not.

Note 552424.1
Title: Export/Import DataPump Parameter ACCESS_METHOD - How to Enforce a Method of Loading and Unloading Data ?

E) If you can restart the instance , please try restarting the instance and check if that resolves the case.

F) If you can not restart the instance , please flush the shared pool and buffer cache by following command and then check.
ALTER SYSTEM FLUSH SHARED_POOL;
ALTER SYSTEM FLUSH BUFFER_CACHE;

G) Check Import log and see at which object import is hanging on. Check if you can avoid that object being imported using methods like EXCLUDE in IMPDP or specify other objects in parameter such as TABLES in case of conventional IMPORT.

H) Check if you can import the dumpfile into new schema ( create new test schema and try importing into it ).

I) If nothing above helps then please set the 10046 trace at level 12 to get more details during IMPORT

You can refer
1)Note 21154.1 Subject: EVENT: 10046 "enable SQL statement tracing (including binds/waits)"
2)Note 1058210.6 Subject: How to Enable SQL_TRACE for Another Session or in MTS Using Oradebug

J) Please take TKPROF output of 10046 trace file and check if you are hitting any known bug or not.
Note 760786.1 Title: TKProf Interpretation (9i and above)

K) We will generate HANGANALYZE trace files and we will also generate a system state dump if above 10046 trace or TKPROF output is not revealing further details.
Please do this activity couple of times when import is hanging.
Note 175006.1 Title: Steps to generate HANGANALYZE trace files
Note 121779.1 Title: Taking Systemstate Dumps when You cannot Connect to Oracle

( as sysdba )
oradebug setmypid
oradebug unlimit
oradebug dump hanganalyze 3 << execute it when import is hanging
oradebug dump hanganalyze 3 << execute it when import is hanging
oradebug dump systemstate 266

Please monitor the trace file generated during this time.

After generating hanganalyze trace files , it showed following

==============
HANG ANALYSIS:
==============
Found 13 objects waiting for <cnode/sid/sess_srno/proc_ptr/ospid/wait_event>
<0/566/15515/0xc5003fb8/12709/undo segment tx slot>

Please make a note of SID 566 and Operating System PID 12709 in above line

L) Now take the errorstack of the same process. Please do it couple of times
Note 215858.1Title: Interpreting HANGANALYZE trace files to diagnose hanging and performance problems

In our example it is as below

( as sysdba )
oradebug setospid 12709
oradebug unlimit
oradebug dump errorstack 3

Please monitor the trace file generated during this time.

M) Now analyze this trace file which will point to the session which was blocking the Import

Dump file ( 12709.trc ) showed following

====================================================================

Received ORADEBUG command 'unlimit' from process Unix process pid: 14321, image:
Received ORADEBUG command 'dump errorstack 3' from process Unix process pid: 14321, image:
*** 2009-03-21 16:09:05.902
ksedmp: internal or fatal error
Current SQL statement for this session:
update ts$ set name=:2,online$=:3,contents$=:4,undofile#=:5,undoblock#=:6,
blocksize=:7,dflmaxext=:8,dflinit=:9,dflincr=:10,dflextpct=:11,dflminext=:12,dflminlen=:13,owner#=:1
4,scnwrp=:15,scnbas=:16,pitrscnwrp=:17,pitrscnbas=:18,dflogging=:19,bitmapped=:20,inc#=:21,flags=:22
,plugged=:23,spare1=:24,spare2=:25 where ts#=:1


SO
----------

SO: 3c50f2820, type: 4, owner: 3c5003fb8, flag: INIT/-/-/0x00
(session) sid: 566 trans: 3c55a8160, creator: 3c5003fb8, flag: (41) USR/- BSY/-/-/-/-/-
DID: 0001-0025-001B6F27, short-term DID: 0000-0000-00000000
txn branch: 0
oct: 41, prv: 0, sql: ffffffff7b41fc08, psql: 3acf8d470, user: 0/SYS
O/S info: user: oracle, term: pts/107, ospid: 12708, machine: optimus
program: sqlplus@optimus (TNS V1-V3)
application name: sqlplus@optimus (TNS V1-V3), hash value=0
waiting for 'undo segment tx slot' blocking sess=0x0 seq=3781 wait_time=0 seconds since wait
started=2653

----------------------------------------
Cursor#2(ffffffff7b4317d0) state=BOUND curiob=ffffffff7b446f48
curflg=4c fl2=400 par=0 ses=3c50f2820
child cursor: 3
sqltxt(ffffffff7b41fc08)=drop tablespace MCGLS_TEMP including contents and datafiles
hash=00000000000000000000000000000000
parent=ffffffff7b41f988 maxchild=01 plk=ffffffff7b41fde8 ppn=y
cursor instantiation=ffffffff7b446f48 used=1237340686
child#0(ffffffff7b41e5d0) pcs=ffffffff7b41eae8
clk=ffffffff7b41e720 ci=ffffffff7b41e368 pn=ffffffff7b41e7d8 ctx=ffffffff7b41d5a0
kgsccflg=0 llk[ffffffff7b446f50,ffffffff7b446f50] idx=0
xscflg=c0802276 fl2=c000400 fl3=2202008 fl4=100

====================================================================

1) Search the keyword "program" in this 12709.trc file.

2) This will give us state object details ( SO ) which will have SQL details ( sql: ffffffff7b41fc08 )

3) Search this SQL ( "ffffffff7b41fc08") in same trace file ( 12709.trc ) which will give us the complete SQL statement which has blocked the Import.

In this case it was

(sqltxt(ffffffff7b41fc08)=drop tablespace MCGLS_TEMP including contents and datafiles)

N) Now kill this session ( In example sid: 566 ) and then try IMPORT which should work.

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