Technote (troubleshooting)


Problem(Abstract)

Unable to start Upfront and IWR from Configuration Manager on an AIX machine.

Error Message -

/bin/ordba.a . Cannot open or remove a file containing a running program

Resolving the problem

Run the slibclean command on the AIX machine.

Here is an excerpt from the IWR 7.0 MR1 -

If you already installed and configured one or more Cognos products on your IBM AIX computer, and you want to install additional Cognos products, you may need to run the slibclean command to clear the cache. This command removes any currently unused modules in the kernel and the library memory. You need root privileges to run this command.

Steps -

1. From the cer2_location/bin directory, type configure.
2. To stop all Cognos processes, type the following command, where computer_name is the name of your IBM AIX computer: stop computer_name
3. Type exit to close Configuration Manager.
4. Run the slibclean command.
5. This command may be installed to the /etc or /usr/sbin in your environment. For more information, see the slibclean man page.