英语客服邮件模板 - 针对由于气候问题造成的物品送达延迟

针对由于气候问题造成的物品送达延迟，可使用以下沟通模版和买家进行沟通，仅供参考： 

Dear valued customers,

We regret to inform you that delivery of your item may be delayed due to hazardous weather conditions. Owing to the              , many airlines in our country has been cancelled, and many railways and roads have been closed resulting in delay in delivery.

We appreciate your understanding and patience. We will keep tracking the package for you, and do our best to offer you any help. You are also welcome to contact us about with suggestions.

Thanks,
Yours sincerely,
<your name>