System Usability Scale-系统可用性评估

系统可用性评估是一个简单的调查问卷,通常会用以下10个问题来发问,每个问题有5个相同的选项,只能单选。

I think that I would like to use this system frequently. - 我觉得我会经常使用这个系统。

I found the system unnecessarily complex. - 我发现系统里面,有很多不必要的复杂。

I thought the system was easy to use. - 我觉得系统很容易使用。

I think that I would need the support of a technical person to be able to use this system. - 我觉得我需要一个专业的技术人员来协助我使用系统。

I found the various functions in this system were well integrated. - 我觉得各种功能在系统里面很好地整合了在一起。

I thought there was too much inconsistency in this system. - 我觉得系统有太多不一致的地方。

I would imagine that most people would learn to use this system very quickly. - 我可以想象到大部分人都能很快地学会如果使用这个系统。

I found the system very cumbersome to use. - 我觉得系统使用起来很麻烦。

I felt very confident using the system. - 我对使用该系统感到非常有自信。

I needed to learn a lot of things before I could get going with this system. - 在使用该系统之前,我需要学会很多东西。


1. Strong disagree  2.Disagree  3.Neutral  4.Agree  5.Strongly Agree

1. 非常不同意  2.不同意  3.中立  4.同意  5.非常不同意

平均分应该在68分以上,才算得上有比较好的用户体验。(后面会加上如何算分)

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