(3)Idenytifying your problems ——《Principles》reading notes

不要害怕,要学会面对;
要清晰的表达问题,也不要混淆问题和原因;
要学着判断区分大问题和小问题;
讨论问题阶段要独立,不要一说问题时,马上就去想原因和解决方案;

why we should identify problems

  • On the way to achieving your goals and executing your design, you will encounter problems that have to be diagnosed, so that the design can be modified to get around these obstacles. That’s why you need to identify and not tolerate problems.

The more painful the problem, the louder it is screaming.

If you don’t identify your problems, you won’t solve them, so you won’t move forward toward achieving your goals. As a result, it is essential to bring problems to the surface.

why most people don't like to this

They can be “harsh realities” that are unpleasant to look at, so people often subconsciously put them “out of sight” so they will be “out of mind.”

Thinking about problems that are difficult to solve can produce anxiety that stands in the way of progress.

People often worry more about appearing to not have problems than about achieving their desired results, and therefore avoid recognizing that their own mistakes and/or weaknesses are causing the problems. This a version to seeing one’s own mistakes and weaknesses typically occurs because they’re viewed as deficiencies you’re stuck with rather than as essential parts of the personal evolution process.

why the others also fail to identify it

The most common reasons people don’t successfully identify their problems are generally rooted either in a lack of will or in a lack of talent or skill:

Sometimes people are simply not perceptive enough to see the problems.

Some people are unable to distinguish big problems from small ones. Since nothing is perfect, it is possible to identify an infinite number of problems everywhere. If you are unable to distinguish the big problems from the little ones, you can’t “successfully”

工作项目中也是如此,会存在各种问题。因此要从各个方面多考虑考虑,界定那些是大问题,哪些是小问题;可参考kano模型,和产品生命周期理论去判断;

how to identify your problems

you have to 1) perceive problems and 2) not tolerate them.

When identifying problems, it is important to remain centered and logical.

While it can be tempting to react emotionally to problems and seek sympathy or blame others, this accomplishes nothing.

Remember that the pains you are feeling are “growing pains” that will test your character and reward you if you push through them. Try to look at your problems as a detached observer would.

So, if you’re logical, you really should get excited about finding problems because identifying them will bring you closer to your goals.

If you are confident of your self-assessment, why should you be confident (e.g. because you have a demonstrated track-record, because many believable people have told you, etc)?

Be very precise in specifying your problems. It is essential to identify your problems with precision, for different problems have different solutions. For example, if your impediments are due largely to issues of will—to your unwillingness to confront what is really happening—you have to strengthen your will, for example by starting small and building up your confidence.

要清晰的表达你的问题,不同的问题,有不同解决办法。当然这个可能都知道,但是大家容易混淆的是那些看上去相似的问题,认为为它们是一个问题,因此就用一种办法去解决;例如:租一个一居室自己住,或租一个两居室,把另外一个房间租出去;

If your problems are related to lack of skill or innate talent, the most powerful antidote is to have others point things out to you and objectively consider whether what they identify is true. Problems due to inadequate skill might then be solved with training, whereas those arising from innate weaknesses might be overcome with assistance or role changes.

The more precise you are, the easier it will be to come up with accurate diagnoses and successful solutions. For example, rather than saying something like “People don’t like me,” it is better to specify which people don’t like you and under what circumstances.

Don’t confuse problems with causes. “I can’t get enough sleep” is not a problem; it is a cause of some problem. What exactly is that problem? To avoid confusing the problem with its causes, try to identify the suboptimal outcome, e.g., “I am performing badly in my job because I am tired.”

Once you identify your problems, you must not tolerate them.Tolerating problems has the same result as not identifying them (i.e., both stand in the way of getting past the problem), but the root causes are different. Tolerating problems might be due to not thinking that they can be solved, or not caring enough about solving them.People who tolerate problems are the worse off because, without the motivation to move on, they cannot succeed.

Remember that you need to do each step independently from the other steps before moving on.

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