2022-08-11

When my printer's type began to gofaint, I

called a repair shop where a friendlyman

told me that the printer probably needed

only to be cleaned.

Because the shop charged 50 pounds

for such cleanings, he told me, it would be

better for me to read the printer's

directions and try the job myself.

Pleasantly surprised by his words, I asked, "Does your boss know that you discourage business?"

"Actually it's my boss's idea,"

the employee replied.

"We usually make more money on repairs if we let people try to

repair things themselves first."