目录
1 写商务电子邮件
1.1 商务电子邮件结构及功能
1.2 商务电子邮件的短语
1.3 在商务电子邮件中正确运用时态
1.4 在商务电子邮件中正确使用连接词
2 写有效的会议议程
3 范文
1 写商务电子邮件
1.1 商务电子邮件结构及功能
1）Greeting: address and greet the reader(s)
Dear Ms. Clark,
2）Opening paragraph: introduce the topic, or the reason for writing the email
I'm writing to inform you that…
3）Main paragraph: contain important information and details, promise futher action and ask the reader to write back
I look forward to hearing from you.
4）Concluding paragraph: finish the letter with a promise of action or hope for the future
We hope and believe that…
5）Sign-off: signal to the reader the email is ending, followed by the writer's information(name, position and company)
Best regards,
Kindest regards,
1.2 商务电子邮件的短语
在电子邮件的开始，您可以使用这个突出显示的短语来介绍会议的意图。
I am writing to you all regarding the future of our company.
In reference to your inquiry regarding Mr. Smith's visit to your company, I'm writing to inform you that he will be planning a visit to San Francisco next month.
要在介绍性段落中宣布好消息，您可以使用这个突出显示的短语。
It gives me great pleasure to announce that we are moving from the Silicon Business Centre.
在结尾段落中，您可以使用突出显示的短语来表达对将来的祝愿。
We hope and believe that this change will motivate our talented staff to create even bigger and better ideas.(will lead to a great future for our business.)
We look forward to welcoming you to our opening gala in June.
1.3 在商务电子邮件中正确运用时态
1.3.1 现在时
一般现在时可用于表达真实的事物
I look forward to hearing from you.
现在进行时可用于邮件中强调真实的意图
I'm writing to inform you our new product.
I'm including Shirley in this email to follow up with you.
现在完成时‘has decided’ 或 ‘have decided’可用于说明已经作出了决定。
Consequently, our CEO, Charles Grey, has decided that it's time to move to a larger HQ.
We have decided that it's time to open a new office.
The management has decided that the new name Lighthouse would be a great metaphor.
1.3.2 将来时
将来时进行时表示写信者对于这个计划更加确信
He will be attending a meeting that week.
一般将来时表示不确定的程度更大
I will let you know as soon as possible as I find the information.(不确定是否会真正获得相关信息)
1.4 在商务电子邮件中正确使用连接词
逻辑连接词用于串联各部分的内容。 下面是适合正式的商务书信的一些词语。
表明结果
使用‘consequently’ 和 ‘as a result’来表明结果。 它们经常用在句子开头。
Our company has increased its share in the market and our workforce has grown. As a result, our old office is no longer big enough.
Our old office is no longer big enough. Consequently, our CEO, Charles Grey, has decided that it's time to move.
您还可以使用‘原因+with the result that…+结果’来表明结果。 在句子中，它跟在原因陈述的后面，而它后面又紧跟着一个描述结果的从句。
The last two years have seen rapid growth, with the result that our company has increased its share in the market and our workforce has grown.
表明对比
使用‘however’ 和 ‘although’ 来表明结果。 ‘However’用在句子的开头，以便和之前写的内容进行对比。 ‘Although’后接一个句子，用于提供与主句的对比信息。
There are many reasons for this change. However, I will mention only the most important.
Although there are many reasons for this change, I will mention only the most important.
增加信息
使用‘in addition’来增加信息。
We hope this change will lead to a great future. In addition, we look forward to hearing your opinions on the change.
2 写有效的会议议程
会议议程中一般不会使用完整的句子。 不同的部分中会使用不同类型的语言。
2.1 Topic
主题部分中经常使用名词性短语，也就是在句子中可以用作名词的短语。 主题的第一个单词经常是大写的。
Next year's budget
Solutions to our sales drop
有时候，主题会采用问题的形式以吸引阅读者的注意。
How do we plan next year's budget?
What can be done about the sales drop?
2.2 Agenda
会议议程中的事项经常采用人员姓名加表示行动的 to do 短语。
Nick to present detailed sales report
Everyone to brainstorm ways to solve the problem
名词性短语也能用作会议议程事项。
sales report from last quarter
brainstorming session
在一个议程事项列表中可以使用两种形式，但最好采用统一的形式。
2.3 Goal
目标中经常使用 to do 形式的行动短语。 有时也会包括姓名。
to decide on a final plan
everyone to understand the market better
to have a list of action points for the next step
3 范文
3.1 范文 Visit to New York
您是 Future Software 公司 CEO 的私人助理。 请阅读她的电子邮件，内容是关于拜访纽约的一位客户。 请写一封有礼貌的电子邮件，将 CEO 的计划通知客户，并确定好未来的行动。
请写 100–150 个单词。
Subject: Visit to New York
From: [email protected]
Hello,
As you know, I will be visiting New York next week, and would like to visit an important client, Christopher Biggins, at the Electronic Solutions company office.
I will have some free time on Wednesday (September 23rd) in the afternoon and plan to visit him then. Could you please send Mr. Biggins an email to inform him of my plan?
Regarding the details, I will write an agenda for my visit later this week. Please inform Mr. Biggins that you will send him this agenda by Friday.
Best regards,
Ms. Kerr,
CEO, Future Software Inc.
标准范文：
Dear Mr. Biggins,
I'm writing to inform you that the CEO of Future Software, Ms. Kerr, is planning a trip to New York next week. (点评：范文很有意思，目的是告知CEO要去纽约，而不是直接告知要去拜访客户，中国人一般认为顺道去拜访会显得诚意不足，如果说专程去拜访会显得更加重视对方)
She would like to take this opportunity to visit you at the Electronic Solution company office. She wants me to let you know that she will have some free time on Wednesday afternoon, September 23rd. Could you please let me know as soon as possible if this is convenient for you?(用更polite的口吻) I will forward the agenda for her visit to you as soon as I have it, sometime later this week.（点评：日程不是你写的，要实事求是，一旦有就会及时转发；deadline Friday是老板要求你的，不是客户要求的，表达上可以更加积极一些）
Best regards,
PA of Ms. Kerr
Future Software Inc.
3.2 范文 Meeting Agenda
快速阅读来自董事长的另一封电子邮件，并完成会议议程。 请选择正确的词。
Subject: Next year's budget
From: [email protected]
Dear all,
We need to start thinking about next year's budget. With that in mind, I'm sending out a meeting request to all department heads.
In the meeting, Francis will present the past year's budget report for us to review. Then Isabella will tell us about a new employment law that will affect our salary budget greatly. Also, I'd like each of you to share your department's draft budget plan. The goal of the meeting is to decide on a rough budget allocation for the coming year.
The meeting will be held next Tuesday at 9 a.m. Two hours should be enough time to cover all the main points. I think Conference Room 1 should be big enough for all of us.
A meeting agenda with the information above will be sent out shortly. I look forward to seeing you all next week.
Best regards,
Bob Franklin
Chairman
Tiger Electronics
标准范文：
Agenda:
Time: (Tuesday/ Wednesday / Thursday ) , 9–11 a.m.
Location: Conference Room (1/ 2 / A )
Called by: Bob Franklin
Attendees:
- Isabella Redwood [ HR ]
- Francis King [ Finance ]
- Jim Macintosh [ Marketing ]
- Nick Murphy [ Sales ]
Topic: ( this year's /next year's/ the salary ) budget
Agenda:
- Francis to present the past year's budget report
- Isabella to talk about the (new employment law/ salary budget / budget allocation )
- ( Jim and Nick / Francis and Isabella /everyone) to share their department's budget plan
Goal: to decide on a (rough/ final / same ) budget allocation
3.3 范文 New Concept office relocation
阅读一封向客户和利益相关方宣布发生变化的商务电子邮件。
Subject: New Concept office relocation
From: Jason.fielding@new_concept.com
To: Client and shareholder list; Charles Grey, CEO
Dear friends,
I am writing to you all regarding the future of our company. It gives me great pleasure to announce that we are moving from the Silicon Business Centre.
Although there are many reasons for this change, I will mention only the most important: the last two years have seen rapid growth, with the result that our company has increased its share in the market and our workforce has grown. As a result, our old office is no longer big enough. Consequently, our CEO, Charles Grey, has decided that it's time to move to a larger HQ.
Our new address is:
Unit 3, Phoenix Wharf, Fifth Dimension Business Centre, London SE15 3XL
We hope and believe that this change will motivate our talented personnel to create even bigger and better ideas. In addition, we look forward to welcoming you to our opening gala in June.
Best wishes,
Jason Fielding
General Manager, NEW CONCEPT
Unit 3, Phoenix Wharf
Fifth Dimension Business Centre
London SE15 3XL