Error: Failed to set Event Logging

Symptoms:

 

 When opening published applications from Citrix XenApp or Web Interface, you receive the following error message:

“wfcrun32 ERROR
Failed to set Event Logging.”

Clicking OK allows the application to open.

 

 

Cause

This occurs if the user’s profile was moved after the XenApp plugin was installed. The log file path in the Users Appsrv.ini is incorrect. Uninstalling and reinstalling does not correct the issue.

Resolution

1. Open the appsrv.ini file located in the user’s Citrix ICA client folder, the default locations are:

In Windows Vista - C:\Users\UserName\AppData\Roaming\ICAClient\
In Windows XP – C:\Documents and Settings\UserName\Application Data\ICAClient\

2. Find the line beginning with”LogFileWin32”, it should be near the top.

The default Value is:

In Windows Vista - C:\Users\UserName\AppData\Roaming\ICAClient\wfcwin32.log

In Windows XP – C:\Documents and Settings\UserName\Application Data\ ICAClient\wfcwin32.log

3. Update the entry to point to the correct location.