Internal Error ORA-07445:memset()+116] [SIGSEGV]

From Alert logfile ********************* Wed May 27 13:11:47 2009 Errors in file /u01/app/oracle/admin/proa021/udump/proa021_ora_9533.trc: ORA-07445: exception encountered: core dump [memset()+116] [SIGSEGV] [Address not mapped to object] [0] [] [] From Trace file ******************** Dump file /u01/app/oracle/admin/proa021/udump/proa021_ora_9533.trc Oracle8i Enterprise Edition Release 8.1.7.4.0 - Production With the Partitioning option JServer Release 8.1.7.4.0 - Production ORACLE_HOME = /u01/app/oracle/product/817proa021 System name: SunOS Node name: v08k01 Release: 5.8 Version: Generic_117350-38 Machine: sun4u Instance name: proa021 Redo thread mounted by this instance: 1 Process Info ****************** Oracle process number: 117 Unix process pid: 9533, image: oracle@v08k01 (TNS V1-V3) Error ********* 2009-05-27 13:11:47.847 ksedmp: internal or fatal error ORA-07445: exception encountered: core dump [memset()+116] [SIGSEGV] [Address not mapped to object] [0] [] [] Current SQL(Current SQL statement for this session) *********************************************************************** : SELECT COUNT(PO_LINE_ID) FROM PO_LINES_INTERFACE WHERE PO_HEADER_ID = :b1 Call Stack functions ************************* ksedmp <- ssexhd <- sigacthandler <- memset ##################################################################################### From Alert logfile ********************* Wed May 27 13:18:39 2009 Errors in file /u01/app/oracle/admin/proa021/bdump/proa021_pmon_9584.trc: ORA-00600: internal error code, arguments: [1115], [], [], [], [], [], [], [] Wed May 27 13:18:56 2009 Errors in file /u01/app/oracle/admin/proa021/bdump/proa021_pmon_9584.trc: ORA-00600: internal error code, arguments: [1115], [], [], [], [], [], [], [] From Tracefile ******************* Dump file /u01/app/oracle/admin/proa021/bdump/proa021_pmon_9584.trc Oracle8i Enterprise Edition Release 8.1.7.4.0 - Production With the Partitioning option JServer Release 8.1.7.4.0 - Production ORACLE_HOME = /u01/app/oracle/product/817proa021 System name: SunOS Node name: v08k01 Release: 5.8 Version: Generic_117350-38 Machine: sun4u Instance name: proa021 Redo thread mounted by this instance: 1 Process Info **************** Oracle process number: 2 Unix process pid: 9584, image: oracle@v08k01 (PMON) Error ******** 2009-05-27 13:18:39.766 ksedmp: internal or fatal error ORA-00600: internal error code, arguments: [1115], [], [], [], [], [], [], [] Call Stack Functions: **************************** ksedmp <- kgeriv <- kgesiv <- ksesic0 <- kssdch <- ksuxds <- kssxdl <- kssdch <- ksudlp <- kssxdl <- ksuxdl <- ksuxda <- ksucln <- ksbrdp <- opirip <- opidrv <- sou2o <- main <- start CURRENT SESSION'S INSTANTIATION STATE ********************************************************* current session=8c8fdfbc ---- Cursor Dump ------ Current cursor: 0, pgadep: 0 Cursor Dump: End of cursor dump END OF PROCESS STATE ******************** Cursor Dump ************************ Current cursor: 0, pgadep: 0 Cursor Dump: End of cursor dump ksedmp: no current context area CAUSE DETERMINATION =================== This issue is caused by Bug 2028564 Abstract: DATABASE CRASHED WITH ORA-600 [1115] BECAUSE PMON FAILED TO CLEANUP SESSION. CAUSE JUSTIFICATION =================== ---- Customer's errors in alert log and trace file match with this issue. --- Customer's call stack trace in the trace file match with this issue. The cause can be justified by the followings: Bug 2028564 Abstract: DATABASE CRASHED WITH ORA-600 [1115] BECAUSE PMON FAILED TO CLEANUP SESSION. Note 2028564.8 Bug 2028564 - ORA-7445 or OERI 17114 errors possible after OERI:729 - PMON may die PROPOSED SOLUTION(S) ==================== 1. Apply one-off patch for Bug 2028564 according to your OS platform and version. OR 2. Upgrade to 9.2.0.4 or later version...for example 9.2.0.8. PROPOSED SOLUTION JUSTIFICATION(S) ================================== 1. One-off patch for Bug 2760836 has fixed this issue...so after customer apply the one-off patch...then this issue will be solved. OR 2. 9.2.0.4 or later version has fixed this issue...so after customer upgrade to at least 9.2.0.4 version...then this issue will be solved. The solution can be justified by the followings: Note 2760836.8 PMON cleanup of dead shared servers/dispatchers can crash instance (OERI 26599 / OERI 1115)