Internet Explorer 升级到IE11遇到问题案例分析

去年年末,我所带的项目终于部署上线了,但是在关键用户的电脑终端IE11浏览器上出现了个比较奇怪的浏览器兼容问题,历经两个月的分析、验证、处理,问题依旧。

故障现象:

早期的Web页面,在此IE11上使用正常,而使用支持HTML5的window.localStorage技术则报错。但是,在其他终端IE11浏览器、Chrome浏览器上,无此问题,而且,此终端上的Chrome浏览器也正常。

使用Internet Explorer 11的“F12 开发人员工具”跟踪错误,控制台错误信息如下:

SCRIPT1629:提供的数据类型不对。

如下图所示:

Internet Explorer 升级到IE11遇到问题案例分析_第1张图片
Internet Explorer 升级到IE11遇到问题案例分析_第2张图片

最后,用户也同意找空闲时间,请终端维护人员重新安装系统了。

解决方案:

重新安装系统,Internet Explorer 升级到IE11,还有更好的办法,欢迎反馈。

重新安装系统,为什么?

首先,这个问题和开发代码、浏览器兼容没有多少关系,也不是浏览器本身问题,而是Windows升级更新的问题,可以参考附带文档“MsiExec.exe and InstMsi.exe Error Messages”。

MsiExec.exe,系统进程,是Windows Installer的一部分。用于安装Windows Installer安装包(MSI),对系统的正常运行是非常重要的,一般在运行Microsoft Update安装更新或安装部分软件的时候出现,占用内存比较大。

MsiExec.exe and InstMsi.exe Error Messages

These error codes are returned by the Windows Installer functions MsiExec.exe and InstMsi.exe. Note that any error in Winerror.h (such as ERROR_INVALID_DATA, included here) can be returned as well. For more error codes returned by the Windows Installer, see Windows Installer Error Messages.

Note The error codes ERROR_SUCCESS, ERROR_SUCCESS_REBOOT_INITIATED, and ERROR_SUCCESS_REBOOT_REQUIRED are indicative of success. If ERROR_SUCCESS_REBOOT_REQUIRED is returned, the installation completed successfully but a reboot is required to complete the installation operation.

Note If you are a user experiencing difficulty with your computer either during or after installing or uninstalling an application, you should contact customer support for the software you are trying to install or remove. If you feel you are in need of support for a Microsoft product, please go to our technical support site at support.microsoft.com.

Error code Value Description
ERROR_SUCCESS 0 The action completed successfully.
ERROR_INVALID_DATA 13 The data is invalid.
ERROR_INVALID_PARAMETER 87 One of the parameters was invalid.
ERROR_CALL_NOT_IMPLEMENTED 120 This value is returned when a custom action attempts to call a function that cannot be called from custom actions. The function returns the value ERROR_CALL_NOT_IMPLEMENTED. Available beginning with Windows Installer version 3.0.
ERROR_APPHELP_BLOCK 1259 If Windows Installer determines a product may be incompatible with the current operating system, it displays a dialog box informing the user and asking whether to try to install anyway. This error code is returned if the user chooses not to try the installation.
ERROR_INSTALL_SERVICE_FAILURE 1601 The Windows Installer service could not be accessed. Contact your support personnel to verify that the Windows Installer service is properly registered.
ERROR_INSTALL_USEREXIT 1602 The user cancels installation.
ERROR_INSTALL_FAILURE 1603 A fatal error occurred during installation.
ERROR_INSTALL_SUSPEND 1604 Installation suspended, incomplete.
ERROR_UNKNOWN_PRODUCT 1605 This action is only valid for products that are currently installed.
ERROR_UNKNOWN_FEATURE 1606 The feature identifier is not registered.
ERROR_UNKNOWN_COMPONENT 1607 The component identifier is not registered.
ERROR_UNKNOWN_PROPERTY 1608 This is an unknown property.
ERROR_INVALID_HANDLE_STATE 1609 The handle is in an invalid state.
ERROR_BAD_CONFIGURATION 1610 The configuration data for this product is corrupt. Contact your support personnel.
ERROR_INDEX_ABSENT 1611 The component qualifier not present.
ERROR_INSTALL_SOURCE_ABSENT 1612 The installation source for this product is not available. Verify that the source exists and that you can access it.
ERROR_INSTALL_PACKAGE_VERSION 1613 This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service.
ERROR_PRODUCT_UNINSTALLED 1614 The product is uninstalled.
ERROR_BAD_QUERY_SYNTAX 1615 The SQL query syntax is invalid or unsupported.
ERROR_INVALID_FIELD 1616 The record field does not exist.
ERROR_INSTALL_ALREADY_RUNNING 1618 Another installation is already in progress. Complete that installation before proceeding with this install.For information about the mutex, see _MSIExecute Mutex.
ERROR_INSTALL_PACKAGE_OPEN_FAILED 1619 This installation package could not be opened. Verify that the package exists and is accessible, or contact the application vendor to verify that this is a valid Windows Installer package.
ERROR_INSTALL_PACKAGE_INVALID 1620 This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
ERROR_INSTALL_UI_FAILURE 1621 There was an error starting the Windows Installer service user interface. Contact your support personnel.
ERROR_INSTALL_LOG_FAILURE 1622 There was an error opening installation log file. Verify that the specified log file location exists and is writable.
ERROR_INSTALL_LANGUAGE_UNSUPPORTED 1623 This language of this installation package is not supported by your system.
ERROR_INSTALL_TRANSFORM_FAILURE 1624 There was an error applying transforms. Verify that the specified transform paths are valid.
ERROR_INSTALL_PACKAGE_REJECTED 1625 This installation is forbidden by system policy. Contact your system administrator.
ERROR_FUNCTION_NOT_CALLED 1626 The function could not be executed.
ERROR_FUNCTION_FAILED 1627 The function failed during execution.
ERROR_INVALID_TABLE 1628 An invalid or unknown table was specified.
ERROR_DATATYPE_MISMATCH 1629 The data supplied is the wrong type.
ERROR_UNSUPPORTED_TYPE 1630 Data of this type is not supported.
ERROR_CREATE_FAILED 1631 The Windows Installer service failed to start. Contact your support personnel.
ERROR_INSTALL_TEMP_UNWRITABLE 1632 The Temp folder is either full or inaccessible. Verify that the Temp folder exists and that you can write to it.
ERROR_INSTALL_PLATFORM_UNSUPPORTED 1633 This installation package is not supported on this platform. Contact your application vendor.
ERROR_INSTALL_NOTUSED 1634 Component is not used on this machine.
ERROR_PATCH_PACKAGE_OPEN_FAILED 1635 This patch package could not be opened. Verify that the patch package exists and is accessible, or contact the application vendor to verify that this is a valid Windows Installer patch package.
ERROR_PATCH_PACKAGE_INVALID 1636 This patch package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer patch package.
ERROR_PATCH_PACKAGE_UNSUPPORTED 1637 This patch package cannot be processed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service.
ERROR_PRODUCT_VERSION 1638 Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs in Control Panel.
ERROR_INVALID_COMMAND_LINE 1639 Invalid command line argument. Consult the Windows Installer SDK for detailed command-line help.
ERROR_INSTALL_REMOTE_DISALLOWED 1640 The current user is not permitted to perform installations from a client session of a server running the Terminal Server role service.
ERROR_SUCCESS_REBOOT_INITIATED 1641 The installer has initiated a restart. This message is indicative of a success.
ERROR_PATCH_TARGET_NOT_FOUND 1642 The installer cannot install the upgrade patch because the program being upgraded may be missing or the upgrade patch updates a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.
ERROR_PATCH_PACKAGE_REJECTED 1643 The patch package is not permitted by system policy.
ERROR_INSTALL_TRANSFORM_REJECTED 1644 One or more customizations are not permitted by system policy.
ERROR_INSTALL_REMOTE_PROHIBITED 1645 Windows Installer does not permit installation from a Remote Desktop Connection.
ERROR_PATCH_REMOVAL_UNSUPPORTED 1646 The patch package is not a removable patch package. Available beginning with Windows Installer version 3.0.
ERROR_UNKNOWN_PATCH 1647 The patch is not applied to this product. Available beginning with Windows Installer version 3.0.
ERROR_PATCH_NO_SEQUENCE 1648 No valid sequence could be found for the set of patches. Available beginning with Windows Installer version 3.0.
ERROR_PATCH_REMOVAL_DISALLOWED 1649 Patch removal was disallowed by policy. Available beginning with Windows Installer version 3.0.
ERROR_INVALID_PATCH_XML 1650 The XML patch data is invalid. Available beginning with Windows Installer version 3.0.
ERROR_PATCH_MANAGED_ADVERTISED_PRODUCT 1651 Administrative user failed to apply patch for a per-user managed or a per-machine application that is in advertise state. Available beginning with Windows Installer version 3.0.
ERROR_INSTALL_SERVICE_SAFEBOOT 1652 Windows Installer is not accessible when the computer is in Safe Mode. Exit Safe Mode and try again or try using System Restore to return your computer to a previous state. Available beginning with Windows Installer version 4.0.
ERROR_ROLLBACK_DISABLED 1653 Could not perform a multiple-package transaction because rollback has been disabled. Multiple-Package Installations cannot run if rollback is disabled. Available beginning with Windows Installer version 4.5.
ERROR_INSTALL_REJECTED 1654 The app that you are trying to run is not supported on this version of Windows. A Windows Installer package, patch, or transform that has not been signed by Microsoft cannot be installed on an ARM computer.
ERROR_SUCCESS_REBOOT_REQUIRED 3010 A restart is required to complete the install. This message is indicative of a success. This does not include installs where the ForceReboot action is run.

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