ICF对PCC教练的考核评估点(中英对照)

要想通过ICF的认证申请,除了完成相应的内容学习外,实践练习是更为关键的要素。在coach8教练学院每位教练可以参加不少于50场的导师指导课程(MC),在练习的过程中,除了关注教练的个人成长,同时也在关注教练的能力水平在ICF的考核中已经达到了何种程度,对应评估点,促进教练能力的精进。下面列出具体评估点:

PCC Markers

PCC评估点

评估点是评估员通过培训掌握的在学员评估中的参考点,以确定哪些ICF核心能力在记录的教练谈话中是明显的,以及达到何种程度。以下评分点是在专业认证教练(PCC)级别的教练议题中应该展示的行为。这些评估点支持一个公平、一致、有效、可靠、可重复和可防御的性能评估过程。请注意,这些评估点不是用于教练的工具,也不应用作教练表现评估的清单或公式。

Assessment markers are the indicators that an assessor is trained to listen for to determine which ICF Core Competencies are in evidence in a recorded coaching conversation, and to what extent. The following markers are the behaviors that should be exhibited in a coaching conversation at the Professional Certified Coach (PCC) level. These markers support a performance evaluation process that is fair, consistent, valid, reliable, repeatable and defensible. Please note these markers are not a tool for coaching, and should not be used as a checklist or formula for passing the performance evaluation.

能力2:创建教练协议

Competency 2: Creating the Coaching Agreement

教练帮助客户识别或重新确认他/她希望在会议中完成什么。

Coach helps the client identify, or reconfirm, what s/he wants to accomplish in the session.

教练帮助客户定义或重新确认成功的措施,以期在会议中完成。

Coach helps the client to define or reconfirm measures of success for what s/he wants to accomplish in the session.

教练与客户探讨,哪个是此次议题中客户需要处理的重要的或有意义的点

Coach explores what is important or meaningful to the client about what s/he wants to accomplish in the session.

Coach帮助客户定义他/她为了在议题中实现他想要完成的目标,他/她需要解决或解决的问题。

Coach helps the client define what the client believes he/she needs to address or resolve in order to achieve what s/he wants to accomplish in the session.

教练持续对话,对话指向客户的期望结果,除非客户另有指示。

Coach continues conversation in direction of client’s desired outcome unless client indicates otherwise.

能力3:创造信任和亲密

Competency 3: Creating Trust and Intimacy

教练在教练过程中承认并尊重客户的工作。

Coach acknowledges and respects the client’s work in the coaching process.

教练表示对客户的支持。

Coach expresses support for the client.

教练鼓励和允许客户充分地表达他/她自己。

Coach encourages and allows the client to fully express him/herself.

能力4:教练现场

Competency 4: Coaching Presence

教练响应客户以及客户希望在会议中完成的议题。

Coach acts in response to both the whole person of the client and what the client wants to accomplish in the session.

教练表现出觉察力、移情力和反应力。

Coach is observant, empathetic, and responsive.

教练引导客户注意并探索客户的能量转移。

Coach notices and explores energy shifts in the client.

Coach exhibits curiosity with the intent to learn more.

教练表现出好奇心,和了解更多的意愿。

Coach partners with the client by supporting the client to choose what happens in the session.

教练陪伴客户,支持客户选择会议中发生的事情。

Coach partners with the client by inviting the client to respond in any way to the coach’s contributions and accepts the client’s response.

教练陪伴客户,邀请客户以任何方式回应教练的贡献,并接受客户的回应。

Coach partners with the client by playing back the client’s expressed possibilities for the client to choose from.

教练陪伴客户,通过重复客户表达出来的可能性,供客户选择。

Coach partners with the client by encouraging the client to formulate his or her own learning.

教练陪伴客户,鼓励客户制定自己的学习计划。

能力5:积极倾听

Competency 5: Active Listening

Coach’s questions and observations are customized by using what the coach has learned about who the client is and the client’s situation.

教练的问题和观察是通过使用教练了解的客户是谁和客户的情况来定制的。

Coach inquires about or explores the client’s use of language.

教练询问或探讨客户的语言表达。

Coach inquires about or explores the client’s emotions.

教练询问或探究客户的情绪。

Coach inquires about or explores the client’s tone of voice, pace of speech or inflection as appropriate.

教练询问或探讨客户的语气、语速或拐点。

Coach inquires about or explores the client’s behaviors.

教练询问或探究客户的行为。

Coach inquires about or explores how the client perceives his/her world.

教练询问或探讨客户如何感知他/她的世界。

Coach is quiet and gives client time to think.

教练安静,给客户时间思考。

胜任能力6:有力提问

Competency 6: Powerful Questioning

Coach asks questions about the client; his/her way of thinking, assumptions, beliefs, values, needs, wants, etc.

教练问客户的问题,他/她的思维方式,假设,信念,价值观,需求,欲望等等。

Coach’s questions help the client explore beyond his/her current thinking to new or expanded ways of thinking about himself/herself.

教练的问题帮助客户探索超越他/她当前思维的新的或扩展的思考方式。

Coach’s questions help the client explore beyond his/her current thinking to new or expanded ways of thinking about his/her situation.

教练的问题帮助客户探索超越他/她当前思想的新的或扩展的思考他/她的情况的方法。

Coach’s questions help the client explore beyond current thinking towards the outcome s/he desires.

教练的问题有助于客户超越当前的思维去寻求结果。

Coach asks clear, direct, primarily open-ended questions, one at a time, at a pace that allows for thinking and reflection by the client.

教练以允许客户思考和反思的速度,一次一个地提出清晰、直接、主要是开放式的问题。

Coach’s questions use the client’s language and elements of the client’s learning style and frame of reference.

教练员的提问使用客户的语言和元素,了解客户的学习风格和参考框架。

Coach’s questions are not leading, i.e. do not contain a conclusion or direction.

教练的问题不是引导,不包含结论或方向。

能力7:直接沟通

Competency 7: Direct Communication

Coach shares observations, intuitions, comments, thoughts and feelings to serve the client’s learning or forward movement.

教练分享观察,直觉,评论,思想和情感,以服务于客户的学习或前行。

Coach shares observations, intuitions, comments, thoughts and feelings without any attachment to them being right.

教练分享观察、直觉、评论、想法和感觉,但不能让客户觉得教练就是正确的。

Coach uses the client’s language or language that reflects the client’s way of speaking.

教练使用客户的语言或语言来反映客户的说话方式。

Coach’s language is generally clear and concise

教练的语言清晰明了。

The coach allows the client to do most of the talking.

教练允许客户做大部分的谈话。

Coach allows the client to complete speaking without interrupting unless there is a stated coaching purpose to do so.

教练允许客户在不中断的情况下完成自我表达,除非有一个明确的指导目的。

能力8:创造觉察

Competency 8: Creating Awareness

Coach invites client to state and/or explore his/her learning in the session about her/his situation (the what).

教练邀请客户陈述和/或探讨他/她的学习中关于她/他的处境(是什么)。

Coach invites client to state and/or explore his/her learning in the session about her-/himself (the who).

教练邀请客户在她/他本人的议题上陈述和/或探讨他/她的学习。

Coach shares what s/he is noticing about the client and /or the client’s situation, and seeks the client’s input or exploration.

教练分享他/他注意到的客户和/或客户的情况,并寻求客户的感受或探索。

Coach invites client to consider how s/he will use new learning from the coaching.

教练邀请客户考虑他/她将如何从此次教练中觉察到新的内容。

Coach’s questions, intuitions and observations have the potential to create new learning for the client.

教练的问题、直觉和观察有可能为客户创造新的学习方式。

能力9, 10和11:设计行动、计划和目标设定,以及管理进度和责任

Competency 9, 10 and 11: Designing Actions, Planning And Goal Setting, And Managing Progress And Accountability

Coach invites or allows client to explore progress towards what s/he want to accomplish in the session.

教练邀请或允许客户在会议上对他/她想要完成的事情进行探索。

Coach assists the client to design what actions/thinking client will do after the session in order for the client to continue moving toward the client’s desired outcomes.

教练协助客户设计会后客户做什么动作/思考,以便客户继续朝着客户期望的结果前进。

Coach invites or allows client to consider her/his path forward, including, as appropriate, support mechanisms, resources and potential barriers.

教练邀请或允许客户考虑她/他的道路,包括适当的,支持机制,资源和潜在的障碍。

Coach assists the client to design the best methods of accountability for her/himself.

教练协助客户为她/他设计最好的问责制。

Coach partners with the client to close the session.

与客户合作伙伴结束会议。

Coach notices and reflects client’s progress.

教练的注意和反映客户的进步。

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