懂你英语Level4-Unit1-Part4-[1]listening:QuickServe 2.0

1. QuickServe is a successful home repair company.

2. It provides quick, reliable repair services to homes.

3. It was established 5 years ago and has been expanding rapidly.

4. In the last two years, it has opened offices in 3 new cities.

5. Because of its rapid growth it has to hire many new employees.

6. In the last six months, it has hired 50 new employees.

7. The total number of employees in the company is now over 500.

8. And the number of customers has increased to more than 5000.

9. The company has also improved its business model.

10. Instead of offering only repair services, it can now help customers upgrade their appliances.

11. QuickServe does this by giving a choice.

12. Customers can choose to repair an appliance or upgrade it by buying a new one.

13. If they choose to buy a new one, they will get a discounted price.

14. So a customer can either repair a broken refrigerator for a small fee or buy a new one.

15. If they buy a new one, they will get a discounted price, along with free installation.

16. This is possible because several appliance manufacturers have agreed to give QuickServe big discounts.

17. QuickServe then installs the new appliance and removes the old one.

18. Feedback from customers has been positive.

19. A high percentage of customers have taken advantage of this new service.

20. As a result, QuickServe has developed a great reputation.

21. Its dedication to high quality service has proven to be successful.

22. Its word-of-mouth approach to advertising has been cost effective.

23. The appliance manufactures have also been happy with the results.

24. Their growing relationship with QuickServe has helped to increase their sales.