ios审核被Other-other14天封号处理及通过4.3审核

最近迷上Flutter,做了一个小工具,准备上线App store玩玩。后来被封之后进了一些群了解到很多马甲号都会被封,但是我先声明我不是马甲号,APP完全是自己敲出来的。从Logo设计到代码功能都是原创没有抄袭,Google Play已经上线。

上传好一切后,审核非常快,上午提交,第二天凌晨4点收到审核结果:

Guideline 2.3.7 - Performance - Accurate Metadata

邮件里告诉我说副标题不符合要求,于是我于当天6点修改了副标题后再次提交审核。这时我以为我的APP是没有问题的。

但是非常不幸的是,大概10点半的时候收到了死亡判决邮件:

— 2019年9月21日 上午10:35

Hello,

Upon further review of the activity associated with your Apple Developer Program membership, we have determined that your membership, or a membership associated with your account, has been used for dishonest or fraudulent activity. Therefore, your Apple Developer Program account has been flagged for removal.

If you would like to appeal this termination to the App Review Board, you must do so within 14 calendar days. When submitting your appeal, be sure to select “I would like to appeal an app rejection or app removal” from the drop-down menu on the Contact the App Review Team page. You may only submit one appeal per Apple Developer Program account; any duplicate appeals you submit will be closed without review. If you do not appeal within 14 calendar days, your Apple Developer Program membership will be terminated and all apps associated with your account will be removed from the App Store.

We found that your app is in direct violation of the Apple Developer Program License Agreement, which states:

"You will not, directly or indirectly, commit any act intended to interfere with the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, or the Program (e.g., submitting fraudulent reviews of Your own Application or any third party application, choosing a name for Your Application that is substantially similar to the name of a third party application in order to create consumer confusion, or squatting on application names to prevent legitimate third party use).”

During our review, we found a pattern of manipulative or misleading behavior that violates the Apple Developer Program License Agreement. These behaviors can include, but are not limited to, inaccurate metadata describing your app or service, misleading app content, engaging in inauthentic ratings and reviews manipulation, providing misleading customer support responses, providing misleading responses in Resolution Center, engaging in misleading purchasing or bait-and-switch schemes, and other dishonest or fraudulent activity within or outside of the app.

We do not disclose the specific findings of our investigations into Apple Developer Program membership accounts, and we have no additional information to share with you at this time. You can appeal this decision with the App Review Board at any time over the next 14 calendar days. When submitting your appeal, be sure to select “I would like to appeal an app rejection or app removal” from the drop-down menu on the Contact the App Review Team page.

Best regards,

App Store Review

整个人都懵掉了,刚刚花了688开的账号啊…

痛定思痛,想想我的APP究竟哪里有违规。

思来想去,发现自己在解锁高级功能那里有些含糊,写了开通会员后可以免费使用高级功能,但是开通一栏写的是“暂未开放”

当时我是想的以后慢慢研究内购买什么的,先留一个空位

结果估计是被误判是有隐藏代码,会绕过苹果的支付系统

于是我根据邮件的提示,申请上述(不是在页面上回复),解释了相关问题。

提交上诉的时间为下午5点

到现在已经过去一天多了还没有任何回复,我时刻都在看着我的邮箱等待回复…

如果有新的进展我会随时更新

9月24日
申诉还是没有得到回应,因此挑选重点在页面“回复”处进行了回复,并且录制了视频作为附件提交。视频内容为实际操作应用,以及解释APP可能会被误判的地方。
9月26日
仍然没有任何回应
不过这两天在一个IOS APP审核交流群里得知很多人都被卡审,而且正常运行被下架的包也变多了起来。应该是苹果的机器审核机制做了升级,更加严格了。
9月28日
仍然没有任何回应
10月6日
已经15天了
仍然没有任何回应,不知道苹果放不放假
账号也没有被封,还是可以登录,什么也没有变
10月8日
账号没有被封
忍不住根据后台找到了苹果的联系方式,输入手机号等了一会对方打电话过来。我说明了情况,报上了APP ID,等了一会苹果的工作人员说,在14天内进行了申诉回复就可以了,接下来等待苹果审核团队审核即可。结论是继续等。

10月15日 历史性的时刻
苹果回复我的邮件了
Hello,

Thank you for contacting the App Review Board.

We are writing to let you know the results of your appeal for your app, XXXXX

The App Review Board has evaluated your app and determined that your Apple Developer Program account will not be terminated.

However, upon further review of this app, the following issue was discovered during our evaluation:

Guideline 4.3 - Design

We noticed that your app provides the same feature set as other apps submitted to the App Store; it simply varies in content or language, which is considered a form of spam.

The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.

Next Steps

  • Review the Design section of the App Store Review Guidelines.
  • Ensure your app is compliant with all sections of the App Store Review Guidelines and the Terms & Conditions of the Apple Developer Program.
  • Once your app is fully compliant, resubmit your app for review.

When creating multiple apps where content is the only varying element, you should offer a single app to deliver differing content to customers. If you would like to offer this content for purchase, it would be appropriate to use the in-app purchase API.

Alternatively, you may consider creating a web app, which looks and behaves similar to a native app when the customer adds it to their Home screen. Refer to the Configuring Web Applications section of the Safari Web Content Guide for more information.

Submitting apps designed to mislead or harm customers or evade the review process may result in the termination of your Apple Developer Program account. Review the Terms & Conditions of the Apple Developer Program to learn more about our policies regarding termination.

All apps submitted to the App Store are reviewed against the https://developer.apple.com/app-store/review/guidelines/">App Store Review Guidelines, including the https://developer.apple.com/app-store/review/guidelines/#code-of-conduct">Developer Code of Conduct. You can avoid future investigations by ensuring your apps don’t attempt to mislead or harm customers or undermine the review process. Be sure to review the https://developer.apple.com/app-store/review/guidelines/">App Store Review Guidelines and read the https://developer.apple.com/app-store/review/guidelines/#code-of-conduct">Developer Code of Conduct so you understand our requirements prior to submitting any apps for review.

We hope you will consider making the necessary changes to be in compliance with the App Store Review Guidelines and will resubmit your revised binary.

Best regards,

Elise

App Review Board

也就是说申诉的审核结果是不会封锁我的账号,而是由于其他问题导致APP审核被拒,修改后提交就行。
开心!!!!
我要去改包了!!!

小结:如果你是真的没有问题,没有触及红线,或者真的不是故意做对抗的,那么没关系,好好解释就可以。我是做了一个申诉(中文),以及在后台进行了回复并且上传了解说的视频。

后续如何解决4.3问题并顺利上架请看我的博客:

麋鹿君的个人博客

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