里诺合同管理合同上传步骤_客户关系管理:合同

里诺合同管理合同上传步骤

In previous entries I’ve discussed pitching to a client, and misconceptions common to web development work, along with solutions to common problems. If successful, the initial meeting with a client is usually followed by creating a mockup (typically showing the front of the site and one other page). Acceptance of this mockup (or a first revision) initiates an agreement to build the site, and a contract is written up. A first payment from the client covering the time and work undertaken to that point and as well as acting as a deposit for future development is made as when the client accepts the contract.

在先前的文章中,我讨论了向客户 推销产品,Web开发工作中常见的误解以及常见问题的解决方案 。 如果成功,通常在与客户的初次会面之后创建一个模型(通常显示站点的正面和另一个页面)。 接受此模型(或第一个修订版)将启动建立站点的协议,并签订了合同。 当客户接受合同时,从客户那里支付第一笔款项,包括到那时为止的时间和工作,以及作为未来发展的保证金。

All professional work requires a written contract between the client and customer. A well-written contract sets the scope of work, defines the expectations and responsibilities of both parties, and sets deadlines and a payment schedule. Contracts are written no matter who the client is( family members often make the worst clients: they assume that you will do work for free, and often have few reservations about using a sense of familial obligation to get what they want), and for any work above a few hours in duration.

所有专业工作都需要客户与客户之间的书面合同。 一份写得好的合同确定了工作范围,定义了双方的期望和责任,并规定了期限和付款时间表。 无论客户是谁 (家庭成员通常是最糟糕的客户:他们都假定您将免费工作,并且常常对使用家庭义务感来获得他们想要的东西持保留态度),合同是书面的工作时间超过几个小时。

I’ve placed a copy of the typical website development contract I use below, and attached a Word version for your use. A few important points to note:

我在下面放置了我使用的典型网站开发合同的副本,并随附了Word版本供您使用。 需要注意的几个要点:

  1. This contract assumes that the website is created completely from scratch: that no previous version of the site exists, and that the client has not purchased a domain name or hosting. It also assumes that the client will provide all body copy and photographs. Obviously, this will not be the case for every job. You will need to customize the contract for each client.

    该合同假定该网站是完全从头开始创建的:该网站不存在以前的版本,并且客户端尚未购买域名或托管 。 它还假定客户将提供所有尸体副本和照片。 显然,并非每个工作都如此。 您将需要为每个客户定制合同。

  2. Very important legalese: in providing this template I am not responsible for loss, damages, injury or legal consequences from its use, or of that from contracts derived from this work.

    非常重要的法律术语:在提供此模板时,对于因使用本模板或本作品衍生的合同造成的损失,损害,伤害或法律后果,我不承担任何责任。

网站开发合同 (Web Development Contract)

This document constitutes a contract between _____(name, or company)_____ (hereafter referred to as the "client") and _____(name, or company)_____ (hereafter referred to as the "developer") for the creation of a website to represent _____(name, or company)_____, for the purposes of _____(primary purpose of site)_____.

本文档构成_____ (名称或公司)_____ (以下称为“客户”)和_____(名称或公司)_____ (以下称为“开发者”)之间的合同,以建立以下网站出于_____(网站的主要目的)_____的目的,代表_____(名称或公司 )_____

The website is currently envisioned to be ____(brief description of site)_____.

目前设想该网站为____ (网站的简要说明) _____。

There are several aspects to development of a website, and clarity in terms of areas of responsibility is vitally important. These areas are enumerated below.

网站的开发涉及多个方面,明确责任范围至关重要。 这些领域在下面列举。

Domain name
_________ (details of domain name(s) purchased, costs, renewal period, responsibilities, etc)_________
Text content
The main text content of the website (hereafter referred to as "body copy") is any text unit over a sentence in length. All body copy will be supplied by, and is the responsibility of, the client. Text units that are a sentence or smaller in length (such as navigation and copyright statements) are the responsibility of, and will be written by, the developer.
Photographs
Photographs will be supplied by the client. Photographs may be edited or enhanced by the developer. The sole exception to this will be incidental or background photographs, which will be purchased by the developer. A budget of $___ will be included for image purchase and licensing, of which $___ has been used to date.
Other graphical content
Other graphical content includes logo(s) and animations. The developer has responsibility for this area, with feedback, guidance and right of refusal by the client.
Search Engine Optimisation
The website will be developed in such a manner as to maximise search engine readability. When complete, the website will be listed with Google and Bing. The developer does not guarantee association of the website with particular search terms, nor page ranking in search engine results.
Copyright and Ownership
The client will, at all times, retain full and complete copyright and ownership of all content produced for the website. The developer reserves the right to reference or show work developed for the website as part of his portfolio and body of work, subject to the restrictions of an NDA.
Claims of Fact
The client is legally responsible for all claims made on the website.
Hosting
The developer will be responsible for finding a web hosting provider for the website, and for uploading all content to said host. Payment for hosting services will be made by the developer and remitted to the client via an ongoing maintenance contract (see below). The developer is not responsible for security, uptime, bandwidth use (and charges associated with excessive use of herein) or other areas that could reasonably be held to be that of the hosting provider.
Technologies Used
The website, as discussed between the developer and client, will be ___ pages of body copy, photos and illustrations. HTML5 and CSS will be used for data and presentation. PHP will be used for server side includes. MySQL will be used to store date-dependent data, such as news items and tournament details. JPEG format images will the used for photographs, and GIFs for logos and illustrations, where appropriate. JavaScript may be used to enhance content. A favicon will be supplied for all pages. Page content will be optimized to load as quickly as possible over both broadband and standard copper Internet connections.
Technologies Not Used
At this point in time, no animation, video or audio is required for the website. No Flash, 3D renderings or motion graphics are expected to be used.
Browsers Supported
The website will be viewable and usable on browsers released to the public in the last five years. The website will be visible on mobile devices, and will have a separate CSS style sheet for printing purposes.
Time For Completion
The website is anticipated to take __ hours to complete, once all content has been received from the client. A completion date will be provided once all content, as delimited in the "Responsibilities" section above, has been supplied.
Approval of Work
The client has been supplied with graphical mockups of each major page of the site. With the client’s approval of the mockups, development of HTML pages will begin. The client will have the ability to proof each page (on a password-protected website not accessible to the public, or via eMail), and further changes can be made before the web page is made public.
Invoicing and Payment
The hourly rate for all development on the web site, including code and graphic work, is $__ per hour. Website development is expected to take __ hours, generating an expected cost of $____. Added to this will be costs for media (detailed in (3), above), maintenance and hosting (detailed in (15), below) and other billable hours (13)). No GST will be charged unless required by the client.

Payment is requested to be made in three instalments: $___ at the start of work (acceptance and signing of this invoice), $___ at the mid-point of development (no less than three weeks after development begins) and the remaining balance supplied upon completion of the website. The client will be invoiced for each instalment in the manner they request, and payment is requested within two weeks of the client's receipt of invoice. If made by cheque, payment is requested to be made to ____________.

Billable hours
Face-to-face meetings are billed at $___ per hour, not including travel time inside of ___ (city)____. (Exceptions include the first meeting between the developer and client and any other meetings required before this contract is signed).
Phone calls and eMails are not billed for during development time, unless the phone calls are longer than 15 minutes, at which point they are billed at $__ per hour (1 hour minimum, billed in hourly increments). Development hours are billed at $__ per hour.
Overtime
If it appears, due to unexpected circumstances or an expanded scope of work, that development time will be overshot by __ or more hours, the developer will inform the client and determine how best to proceed. This notice must be given before __ hours of work have been invoiced.
Maintenance
After the website is completed and approved, it will be made available to the public. The developer will charge a monthly maintenance fee of $__ for the website, paid in 12 month instalments (i.e. $___ per year). This covers hosting fees, registration of the domain name, and 1 hour of maintenance on the website per month that the client may use at his discretion for additions or changes to website content. This hour of maintenance work is limited to that month, and cannot be exchanged or added to hours, used or unused, of other months. Changes or updates that take more than 1 hour will be charged at $__ per hour. The client will be given time estimates for work carried out under the maintenance contract, and billed at the end of each month if more than 1 hour of work is committed to.

The first maintenance payment will be due on the first day of the month following final approval of the website by the client, and every year on that date thereafter.

Contact

The developer will endeavour to make himself available for contact at all times, but occasionally other work commitments may leave him unable to respond for several hours. eMail is almost always the best method of communication, although calls to the phone number given below will be responded to as quickly as possible.

________contact information, including mailing address, phone number(s) and eMail_______

Right of Cancellation
The client has the right to cancel development or maintenance at any time, by eMail, voice, fax or letter. Work created before cancellation remains the property and copyright of the client, as defined in "Copyright and Ownership" (6) above. Payments made to the developer before cancellation will not be refunded.
Commencement of work

Work will not be commiserate on the signing of this contract; the developer is taking on faith the good intentions of the client, and has begun work already. However, finalising and signing this contract within two weeks would be greatly appreciated.

Approval
I understand and agree to the expectations and conditions of this contract.

Signed this day of _______________________________Client : _______________________________Developer: ___________________________

域名
__________ (购买的域名的详细信息,费用,续订期限,责任等) _________
文字内容
网站的主要文本内容(以下称为“正文”)是一个句子长度以上的任何文本单元。 所有正文均由客户提供,并由客户负责。 句子长度或更短的文本单元(例如导航和版权声明)是开发人员的责任,并将由开发人员编写。
摄影作品
照片将由客户提供。 照片可由开发人员编辑或增强。 唯一的例外是偶然的或背景的照片,这些照片将由开发商购买。 将包括$ ___的预算用于图片购买和许可,到目前为止,其中$ ___已被使用。
其他图形内容
其他图形内容包括徽标和动画。 开发人员对此区域负责,并提供反馈,指导和客户拒绝的权利。
搜索引擎优化
网站将以最大化搜索引擎可读性的方式开发。 完成后,该网站将与Google和Bing一起列出。 开发者不保证网站与特定搜索词的关联,也不保证搜索引擎结果中的页面排名。
版权和所有权
客户将始终保留为网站制作的所有内容的完整版权和所有权。 在受 NDA限制的情况下,开发者保留引用或展示为网站开发的作品的权利,作为其作品集和作品的一部分
事实主张
客户应对网站上的所有索赔承担法律责任。
代管
开发人员将负责为该网站找到网络托管服务提供商,并将所有内容上传到所述主机。 托管服务的付款将由开发商支付,并通过一份持续的维护合同汇给客户(请参见下文)。 开发人员不负责安全性,正常运行时间,带宽使用(以及与此处过多使用相关的费用)或其他可能合理地视为托管服务提供商的区域。
使用的技术
开发人员和客户之间讨论的网站将是___页的正文,照片和插图。 HTML5和CSS将用于数据和演示。 PHP将用于服务器端包含。 MySQL将用于存储日期相关的数据,例如新闻项目和锦标赛详细信息。 JPEG格式的图像将用于照片,而GIF则用于徽标和插图。 JavaScript可以用于增强内容。 将为所有页面提供一个图标。 页面内容将得到优化,以通过宽带和标准铜质Internet连接尽快加载。
未使用的技术
此时,该网站不需要动画,视频或音频。 预计不会使用Flash,3D渲染或动态图形。
支持的浏览器
该网站将在过去五年中向公众发布的浏览器上可见和可用。 该网站将在移动设备上可见,并且将具有单独CSS样式表以供打印。
完成时间
一旦从客户端收到所有内容,该网站预计将花费__个小时才能完成。 一旦提供了以上“职责”部分中所界定的所有内容,便会提供完成日期。
批准工作
已为客户端提供了网站每个主要页面的图形模型。 在客户批准样机之后,将开始开发HTML页面。 客户将能够对每个页面进行校对(在公众无法访问的受密码保护的网站上,或通过电子邮件),并且可以在将该页面公开之前进行进一步的更改。
开票和付款
网站上所有开发(包括代码和图形工作)的小时费率为每小时$ __。 网站开发预计需要__个小时,产生的成本为____美元。 此外,还将包括媒体(在上面(3)中详细说明),维护和托管(在下面(15)中详细说明)和其他可计费时间(13)的费用。 除非客户要求,否则不收取任何商品及服务税。

要求分三期付款:工作开始时$ ___(接受并签署此发票),开发中点(开发开始后不少于三周),支付$ ___,并提供剩余的余额网站建成后。 将按照客户要求的方式为客户开具每期发票,并在客户收到发票后的两周内要求付款。 如果以支票付款,请付款至____________。

计费时间
面对面会议的费用为每小时$ ___,不包括____ (城市) ____内的旅行时间。 (例外情况包括开发者与客户之间的第一次会议以及签订此合同之前所需的任何其他会议)。
除非电话通话时间超过15分钟,否则不会在开发期间为电话和电子邮件计费,此时电话将按每小时____美元的费用计费(最少1小时,以小时为单位计费)。 开发时间的费用为每小时$ __。
随着时间的推移
如果由于意外情况或工作范围扩大而出现开发时间超过__或更多小时,开发人员将通知客户并确定最佳处理方式。 必须在____小时的工作发票上发出此通知。
保养
网站建成并获得批准后,将对公众开放。 开发人员将为网站收取每月____美元的维护费,分12个月分期付款(即每年____美元)。 这包括托管费,域名注册和每月1个小时的网站维护时间,客户可以酌情决定使用它来添加或更改网站内容。 此小时的维护工作仅限于该月,不能与其他月份的已使用或未使用的小时互换或增加。 超过1小时的更改或更新将按每小时$ __收取费用。 将向客户提供根据维护合同进行的工作的时间估算,如果承诺的工作时间超过1小时,则在每个月底向客户收费。

第一笔维护费应在客户最终批准网站后的下个月的第一天支付,此后的每年的那一天。

联系

开发人员将一直努力与他人保持联系,但有时其他工作承诺可能会使他在几个小时内无法响应。 电子邮件几乎始终是最好的通信方式,尽管将尽快响应以下给出的电话号码的呼叫。

________ 联系信息,包括邮寄地址,电话号码和电子邮件 _______

取消权
客户有权随时通过电子邮件,语音,传真或信件取消开发或维护。 如上文“版权和所有权”(6)所定义,在取消之前创建的作品仍然是客户的财产和版权。 在取消之前向开发者支付的款项将不予退还。
开始工作

签订此合同的工作将不容小;; 开发人员秉承客户的良好意愿,并已开始工作。 但是,非常感谢您在两周内完成并签署此合同。

批准书
我理解并同意本合同的期望和条件。

_________________________________的这一天签署人客户:_______________________________开发商:__________________________

翻译自: https://thenewcode.com/121/Client-Relationship-Management-Contracts

里诺合同管理合同上传步骤

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