Elementary ‐ Making an Appointment
蓝色-降调
黑色-升调
黄色-平调
A: Hello, Fairbrook Consulting, how may I help you?
B: Yes, this is Julianne Horton, and I’m calling to arrange an appointment with Ms. McNealy.
A: Certainly, what day were you thinking of?
B: How’s Thursday? Does she have any time available then?
A: Um. . . let me double check. . . unfortunately, she’s booked solid on Thursday, how does next Monday work for you?
B: Actually, I’ve got something scheduled on Monday. Can she do Tuesday?
A: Sure, Tuesday’s perfect. May I ask where you’re calling from?
B: Sure, Merton Financial Advisors.
A: Oh, actually, Tuesday’s no good. Sorry ’bout that.
1、consulting adj.咨询的 n.咨询、咨询公司
management consulting 管理顾问
consulting services 咨询服务
business consulting 业务咨询
consulting fee 咨询费用
consulting company咨询公司，顾问公司
2、how may I help you
how may I help you更正式，礼貌些
how can I help you
may I help you 主动
How may I help you 被动
what can I do for you我能为你做些什么？
how may I help you 我怎样才能帮助到你 （方式）
3、I'm calling to 我打电话的目的是什么
I'm calling to because 我打电话是因为
I'm called to 表过去
I'm calling you because I thought that you call me.
I'm calling about tomorrow's meeting.
I call to you apologize
I'm calling to talk to monster in the marketing departments.
4、arrange 安排
arrange an appointment 安排一个见面预约
Make an appointment
Schedule in the appointment
Book an appointment
5、certainly
Certainly 、sure 更礼貌
Of course
6、available 有空的
have any time available
Do you have any time available this week 你这周有空吗？
I'm afraid I don't have any time 或许我没有时间。
Have any rooms available 还有没有空房间
They may not any rooms available this time
We do not have discount plan available at this time
when are you available for interview你有空进行面试吗,你什么时候有空进行面试
Are you available now 你现在有空吗
Are you available on Friday evening 你星期五晚上有空吗
She is a available/I'm a available 我是单身的 not occupied
7、double check 再仔细检查一次
You should make a double check with your answer 你需要再一次检查一下你的答案
8、unfortunately 很不幸的，非常遗憾的
9、solid
solid 稳固的，稳定的，固体的
book solid 订满了
10、work for someone 对某人来说可以吗/行的通吗？
It doesn't work for me 这个对我行不通
It works for me 这对我行的通
11、get sth done 指什么事情被完成
get my hair cut 我的头发被剪
12、do sth instead 把…换作…