关于Juniper Network Connect驱动程序安装失败" 分享案例

 转自：http://www.vnz.me/solution/45.html

罗杰 - 专注IT技术与互联网

今天遇到一位刚重装过电脑的用户表示自己的COMPASS ERA无法使用.

 

首先

 

我测试了他的JJEDS与safenet来检测token软件与硬件是否存在损坏可能.

 

结果Pass了.用户Admin为权限

 

然后

 

进行IE重置,设置HTTP 1.1 与SSL认证方式. 卸载目前存在的Juniper软件

 

安装Ryan提供给我们的 xxxxxxxxxx(隐藏) 补丁包

 

结果安装一切正常,但是最后还是提示这个错误.

---------------------------

 

下午:

 

在分析C:\Program Files\Juniper Networks\中存在的一个安装日志,

 

发现在自动释放安装包的时候会利用dsNcAdpt.inf 安装释放网络驱动,但权限存在问题,导致最终

 

驱动无法写入,最终造成中断.

 

当然造成这种错误的情况不一定就是权限问题,所以推荐大家以下一种解决方式:

 

推荐以下几种解决方案:

 

一.

 

遇到这种问题可以重新赋予用户正确权限Power Users/Network Configuration Operators/卸载添加网络驱动权限

 

确定COMPASS软体都卸载后重启尝试.

 

二.

 

还有是鹏鹏提供的一种方式:

 

I ran across this error also during a reinstall.  I was able to resolve the issue by doing this:

1) From control panel, uninstall all Juniper products
2) From %systemroot%\system32\drivers, rename dsNcAdpt.sys to dsNcAdpt_old.sys (I'm sure deleting would work too)
3) Reboot (IMPORTANT!)
4) Do the install again...it worked.

 

 

[2012/03/31 11:29:00] Install driver

[2012/03/31 11:29:00] Call: 466

[2012/03/31 11:29:00] CreateDirectory: "C:\DOCUME~1\jzhang31\LOCALS~1\Temp" (1)

[2012/03/31 11:29:00] File: overwriteflag=2, allowskipfilesflag=2, name="dsNcAdpt.inf"

[2012/03/31 11:29:00] File: wrote 3073 to "C:\DOCUME~1\jzhang31\LOCALS~1\Temp\dsNcAdpt.inf"

[2012/03/31 11:29:00] File: overwriteflag=2, allowskipfilesflag=2, name="dsNcAdpt.cat"

[2012/03/31 11:29:00] File: wrote 7584 to "C:\DOCUME~1\jzhang31\LOCALS~1\Temp\dsNcAdpt.cat"

[2012/03/31 11:29:00] File: overwriteflag=2, allowskipfilesflag=2, name="dsNcAdpt.sys"

[2012/03/31 11:29:00] File: wrote 26624 to "C:\DOCUME~1\jzhang31\LOCALS~1\Temp\dsNcAdpt.sys"

[2012/03/31 11:29:00] dsNCInstall Driver failed.

[2012/03/31 11:29:00] MessageBox: 65600,"Network Connect 驱动程序安装失败。请退出后重试。

 

(nc.windows.setup.24324)"

[2012/03/31 11:29:38] Aborting: ""

[2012/03/31 11:29:38] onInstFailed: Product Version:7.1.0.20169

[2012/03/31 11:29:38] Call: 308

[2012/03/31 11:29:38] 3/31/2012 11:29:38

[2012/03/31 11:29:38] ===========INSTALL FINISHED==================

[2012/03/31 11:29:38] Delete: "C:\DOCUME~1\jzhang31\LOCALS~1\Temp\dsNcAdmin_inst.dll"

[2012/03/31 11:29:38] Delete: DeleteFile("C:\DOCUME~1\jzhang31\LOCALS~1\Temp\dsNcAdmin_inst.dll")

[2012/03/31 11:29:38] Delete: "C:\Program Files\Juniper Networks\Network Connect 7.1.0\install.log"

[2012/03/31 11:29:38] Delete: DeleteFile("C:\Program Files\Juniper Networks\Network Connect 7.1.0\install.log")

[2012/03/31 11:29:38] Delete: DeleteFile failed("C:\Program Files\Juniper Networks\Network Connect 7.1.0

 

这个问题比较绕,仅供参考 谢谢

 

http://www.juniperforum.com/index.php?topic=4677.0