exchange2010系列（九）用户自助服务

打开IE或Firefox浏览器，在地址栏输入ECP登录页面

https://contosodag.contoso.com/ecp

ECP是Exchange Server 2010所提供的自助式邮箱及组织管理的Web页面，用户可以通过OWA界面中的 选项进入到ECP管理页面，也可以直接访问ECP登录页面。

1、在ECP登录页面，以管理员用户登录。以Exchange管理员进入到ECP页面后，可以看到在页面上方可以选择要管理的对象，点击下拉列表，查看可以选择我自己、我的组织、其他用户

2、选择我自己，进入到administrator用户自助管理页面，可以进行邮箱的各项设置，如外出自动应答、账户设置、更改密码等操作。选择电话，在电话选项页中，可以看到短信选项

? Exchange Server 2010提供了通过OWA发送短信的功能，可以向用户的移动电话发送短信通知， 但该功能需要移动运营商的支持，当前中国的移动运营商暂未对该功能提供支持。

3、在选择要管理的对象的下拉列表中，选择我的组织。在我的组织管理页面，因为当前使用Exchange管理员登录，所以可以对组织进行在线的管理

4、在用户和组选项页面中，点击 管理员角色。在角色组中，可以查看有关的管理员角色，如Discovery Management、Organization Management等各种角色，可以点击一个角色，如Organization Management，在打开的角色管理页面成员选项中，可以选择添加或删除，通过在线的方式对Exchange的各个管理组成员进行维护，而无需通过Exchange管理控制台或者管理命令行完成

管理员角色组一共有十一个，根据需要把相应的用户添加到相应的组里

• Delegated Setup--- Members of this management role group have permissions to install and uninstall Exchange on provisioned servers. This role group shouldn't be deleted.
• Discovery Management--Members of this management role group can perform searches of mailboxes in the Exchange organization for data that meets specific criteria.
•  Help Desk--Members of this management role group can view and manage the configuration for individual recipients and view recipients in an Exchange organization. Members of this role group can only manage the configuration each user can manage on his or her own mailbox. Additional permissions can be added by assigning additional management roles to this role group.
• Hygiene Management--Members of this management role group can manage Exchange anti-spam features and grant permissions for antivirus products to integrate with Exchange.
• Organization Management--Members of this management role group have permissions to manage Exchange objects and their properties in the Exchange organization. Members can also delegate role groups and management roles in the organization. This role group shouldn't be deleted.
• Public Folder Management--Members of this management role group can manage public folders. Members can create and delete public folders and manage public folder settings such as replicas, quotas, age limits, and permissions as well as mail-enable and mail-disable public folders.
• Recipient Management--Members of this management role group have rights to create, manage, and remove Exchange recipient objects in the Exchange organization.
• Records Management--Members of this management role group can configure compliance features such as retention policy tags, message classifications, transport rules, and more.
• Server Management--Members of this management role group have permissions to manage all Exchange servers within the Exchange organization, but members don't have permissions to perform operations that have global impact in the Exchange organization.
• UM Management--Members of this management role group can manage Unified Messaging organization, server, and recipient configuration.
• View-Only Organization Management--Members of this management role group can view recipient and configuration objects and their properties in the Exchange organization.

5、点击报告，进入邮件送达报告页面。在送达报告页面，可以查看组织内部用户邮件的送达情况

在要搜索的邮箱中，选择浏览，选择用户[email protected]，在搜索发送给以下收件人的邮件中，选择选择多个用户，选择用户[email protected]

点击搜索，即可以在搜索结果中查看到用户manger发送给administrator的邮件送达报告，任意双击一封邮件，可以查看到该封邮件的 提交和送达时间。