best practices for web form design

These contents are refered from a pdf file named 'best practices for web form design '.

information

Layout

  • top aligned : for reduced completion times & familiar data input.
  • right aligned : when vertical screen space is a constraint.
  • left aligned : for unfamiliar, or advanced data entry.

Required Form Fields

  • try to avoid optional fileds.
  • indicate optional fields: if mosts fields are required.
  • indicate required fields: if mosts fields are optional.
  • Text is best, but * often  works for required fields.
  • Associate indicators with labels.

Field Lengths

  • when possible, use field length as an affordance.
  • otherwise consider a consistent length that provides enough room for inputs.

Content Grouping

  • use relevant content groupings to organize forms.
  • use the minimum amount of visual elements necessary to communicate useful relationships.

Action

  • avoid secondary actions if possible
  • otherwise, ensure a clear visual distinction between primary & secondary actions.

Help & Tips

  • minimize the amount of help & tips required to fill out a form
  • help visible and adjacent to a data request is most useful
  • when lots of unfamiliar data is being requested, consider using a dynamic help system.

interaction

path to completion

  • remove all unnecessary data requests
  • enable smart defaults
  • employ flexible data entry
  • illuminate a clear path to completion
  • for long forms, show progress & save.

tabbing

  • remember to account for tabbing behavior
  • use the tabindex attribute to control tabbing order
  • consider tabbing expectations when laying out forms.

progressive disclosure

  • map progressive disclosure to prioritized user needs.
  • most effective when user-initiated.
  • maintain a consistent approach.

exposing dependent inputs

  • maintain clear relationship between initial selection options
  • clearly associate additional inputs with their trigger
  • avoid 'jumping' that disassociates initial selection options.

feedback

inline validation

  • use inline validation for inputs have potentially high error rates.
  • use suggested inputs to disambiguate
  • communicate limits.

Errors

  • clearly communicate an error has occurred: top placement, visual contrast
  • provide actionable remedies to correct errors.
  • associate responsible fields with primary error message
  • 'Double' the visual language where errors have occurred.

progress

  • provide indication of tasks in progress
  • disable 'submit' button after user clicks it to avoid duplicate submissions.

success

  • clearly communicate a data submission has been successful
  • provide feedback in context of data submitted.

 

Three web form creation tools

  • wufoo http://www.wufoo.com
  • form assembly http://www.formassembly.com
  • icebrrg http://www.icebrrg.com

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