Microsoft Community Beta版上线了

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之前Microsoft的像ASP.NET和MSDN这样大型站点的论坛和blog社区,都用的是原ASP.NET产品经理Rob Howard的公司Telligent推出的CommunityServer系统,顺便一句,这款基于ASP.NET的开源社区系统今天早些时候刚刚推出CommunityServer2007版本。

Microsoft如今推出了之前开发代号为Athens的自己的社区系统:Microsoft.community,前一阵我看得时候还很简陋呢,但现在上线的beta版本已经很牛了。Bob有提到为什么Microsoft要推出自己的网上社区系统:

if Microsoft customers were connected in rich social networks our support costs would drop dramatically.

  • Social networks are also trusted communications channels -- cheap, effective, and fast communications networks
  • When customers are connected in an online social network (actually online or offline, but we're focusing here on the online experience) and one customer has a problem, they all know about it when it happens, and they all know about it when it gets fixed.
  • A customer only needs to call support, or visit a support forum, if their social network has failed.
  • Therefore, support calls drop dramatically through social network connection”

又好看又好吃,这样的事物应该怎么形容?我只想到牛!快去看看吧:)

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延伸阅读:

  • Introduction to Microsoft.community by Doug Seven
  • Microsoft.Community by "YAG" (Architect)
  • Some Informative Q&A From Dave Morehouse
  • One reason Microsoft cares about the new community services
  • Microsoft.Community Today and Tomorrow

另外大家有注意到Microsoft的新版首页吗?快去看看吧,最新的也是最老的微软,祝福!:)

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